When we arrived, the woman at the desk looked at my kids with disgust, and was not friendly (although reviews I read were different from our experience). We rented two rooms, for we were traveling with my parents and my family of five. Not friendly! The rooms had no phone or phone book, no outlet near the bathroom or mirror, few washcloths and towels (and we didn't want to disturb the grumpy lady), little light, no room near the sink to place items like makeup or contacts, and the bathroom smelled of very bad body odor. I had to dry my hair next to the front door and wake up my family, and there wasn't the room in the small room to place luggage. The bathroom was gross, the room was small, the experience was bad. We only stayed there because my parents wanted to experience a stay along the historic Route 66. No laundry, no pool, but, it was in a good location to walk along the road of the old Route 66. We had first tried to get reservations at the Blue Swallow, because reviews were great, but they were full, so we reserved rooms at motel Safari without seeing it (we were a few hours away). I would not recommend this hotel if other choices are available.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It is obvious from your comments that what you preferred all along was a modern day big box chain hotel at roughly twice the price of our motel, but that your parents were interested in an authentic Route 66 experience at a historic property, which are two completely different experiences and a challenge to please all in one group. For that we apologize and regret your less than satisfactory experience, but also hope your parents had a pleasant and enjoyable stay. Our rooms are close to twice the size of the Blue Swallow's and obviously our customer reviews just as similar and speak for themselves, nor do they have a pool or guest laundry, so we doubt you would have enjoyed it or any other historic motel property. There are 3 sets of full size 100% Egyptian cotton luxury towels in each double room and 2 sets in each king room, plus more available at any guest's request and a phone book in every single guestroom's desk drawer. The towels and our sealy posturepedic pillow top plush mattresses, would be exactly the same at ANY 5 star luxury hotel found around the world, however our property is a historic motel that was built in 1959 and may not have fit with your desire for an ordinary everyday chain hotel. Our motel is original to it's history, therefore in 1959 there were no travel hairdryers and no outlets next to the sink, other than a two prong on the original lamp above it, however there are outlets nearby and on each desk with a sitting chair for use, as well as hairdryers, irons and ironing boards available upon request. People come from all over the world to experience Route 66 and it's wonderful collection of original motels, diners, curio shops and quirky attractions. While we have provided up to date amenities for our guest's comfort such as our luxury linens, bedding and even 32" inch flat panel TV's, we will always be a historic motel true to it's roots and have no desire to ever become another number among larger chain hotels. Thank you for your comments, and as always, we will endeavor to make changes that improve the experience for all our valuable guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.