We stayed here for the 2nd time in two years, this past week. We made a reservations for us and some friends, and requested adjoining rooms. When we arrived, we were told we did not have those and they weren't available now. We were going to be close, but not next to each other like we planned. Upon entering our rooms, we were short of towels and our front door was difficult to close. Then when we went to the pool, there were no pool towels. So, I went to speak with the staff member who checked us in…. no help at all - she was clueless.
The next morning, though, things changed. Breakfast (which is included) was awesome. And when I went to speak with the manager, Ricki Lee, things improved. She worked to resolve our issues quickly and did a fabulous job. She even ended up comping our rooms for all of our trouble.
We will stay here again.
- Official Description (provided by the hotel):
- Bargain affordable Taos hotels, 1.5 mi south of plaza on Rt 68, the main street, free breakfast, indoor pool, long term stay, 1 and 2 bedroom suites, fireplaces, plus Stray Catt II Restaurant casual dining - traditional Northern New Mexican plus American favorites.Don Fernando Taos Hotel - sitting on the Camino Real - Route #68, 1.5 miles from the heart of town - the plaza,Now under new management:- with indoor swimming pool- free hotel breakfast- extended stay accommodation- pets welcome - lots of green space for walking- hotel layout is that of small versions of the Taos Pueblo "look" - set in grass courtyards and under trees.- 112 rooms, many with sleeper sofas or two twins, arranged in six courtyard like pavillions- Plus 12 suites with fireplaces - one and two bedrooms plus sleeper sofa - superior for a family get-away- 2 large boardrooms- restaurant space for catering functions- all rooms are in "pods" of 22 rooms - built to look like the Taos Pueblo- built around a small pueblo-like courtyard- Two floors onlyHeated Pool All Year Round at our Taos Hotel. We are the only Taos Hotel with an indoor pool all year round. It is a standard oblong pool but we do have blow-up toys, wading pool, water games and a family resort feel. Our pool is open year-round, heated, and under glass. As the one indoor pool at a Taos hotel, we see many of our guests with families taking a break here in Taos, taking advantage of our affordable one and two bedroom suites with fireplaces and, then, after a day of exploring mountains and gorges, spending the evening at the pool. ... more less
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- Also Known As:
- Don Fernando De Taos
- Don Fernando De Hotel Taos