We stayed a couple nights between Christmas and New Year's so the hotel was full. Unfortunately, we were put in a ground floor room which shared a wall with the guest laundry AND the exercise room. If that was not bad enough just outside our room door was the outside entrance and the elevators. Needless to say no hotel should have a guest room next to those all of that. We heard guest foot traffic until midnight through the poorly insulated room door and we were promptly awakened by the sound of someone running on a treadmill at 5:30am. Being a Hilton Honors Gold Member I am surprised we were booked into this room. After complaining to the front desk they stated that the points used for our stay would be credited back.....7 weeks later this has yet to happen. Hilton's corporate guest services have been notified so hopefully I can get my refund soon. The wifi in the room was slower than dial-up....probably the worst we have experienced.
On a final note, the breakfast area is very small considering the size of this Hampton.
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- Also Known As:
- Hampton Hotel Taos
- Taos Hampton Inn