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“Staying Here Was and Is a Mistake” 1 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   1043 Paseo del Pueblo Sur, Taos, NM 87571   |  
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Ranked #7 of 17 Hotels in Taos
Benicia, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Staying Here Was and Is a Mistake”
1 of 5 stars Reviewed October 9, 2013

At the time of our check in (about 9PM on Monday 9/30/2013), we were greeted by a rather poorly groomed desk clerk who spent much more time interfacing with a computer than with us. We had requested a king size bed, our room had two queen size beds. Sound proofing of the room was non-existent. We were given two green cards for $1 off of one drink at happy hour during our stay. We were told that this was in lieu of the Manager's Reception which continues to be advertised on the web and on the hotel marquee, but it doesn't exist. My guess is that the manager wants to spend as little time as possible at the hotel. Concerning the guest room, it had a drop-tile ceiling, which is never a good sign. The only available outlets in the room were a 4-plug outlet located behind the refrigerator. All four plugs were in use. The refrigerator, the microwave, the alarm clock and the lamp, so it was up to me to choose what I didn't want use so that I could charge my tablet and my phone. Keep in mind that the plug was borderline inaccessible. The bathroom door did not close due to warping. There was no fan in the bathroom, although there was a grill so that it looked like maybe there was a fan. Generally the room was clean. When we went down for the complimentary breakfast, we were served a pot of coffee in a pot that didn't look like it had seen a dishwasher in a year. The wait staff was surly, at best. It was filthy outside and inside. We did not try the coffee and at this point left the breakfast and did not return for the four days we were there. We were in a non-smoking room which reeked of cigarette smoke as did the hallway.

Room Tip: I only saw one room, but my suggestion for helping travelers find a good room would be to find anoth...
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  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    45
    79
    47
    25
    21
See reviews for
48
83
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Denver, Colorado
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed October 5, 2013

My wife, 11 month old son and I stayed at the Quality Inn Taos in early September 2013. We stayed one night in a king room on the second floor over the welcome desk.

What we liked:
- The Room. The room worked perfectly for us. There was plenty of room for a pack-n-play that wasn't in anybody's way, and generally more than sufficient for our needs. The room had the standard dresser, television, desk/chair, and lounge chair. Our room was even near the staircase and there was no noise issues.
- The Bed. The bed was comfortable and met my wife's requirements of cleanliness. Our room had plenty of pillows of all compactions to choose from.
- The Bathroom. There wasn't anything fancy about the bathroom but is was clean.
- The Breakfast. Our stay came with a hot breakfast at the hotel's restaurant. You get your choice of 4 arranged meals which include items such as eggs, french toast, bacon, sausage, etc.
- The Amenities. There was an outdoor pool with usable hours, and an indoor hot tub. There is a computer near the front desk, and wifi throughout the hotel.
- The Extras. We were given drink tickets for the bar to be used that evening. We did not get to take advantage of this though.
- The Price. This was a great value for the price.

What we didn't care about one way or the other:
- The Location. The hotel is on the south side of town on the main drag and is near some fast food and the visitor's center. It is not close enough to walk to the old town which would have been nice. Not really a big deal to us though.
- The Interior. The furniture seemed a little dated and the color schemes were a little weird. Our room had a lot of purplish/pink going on. Might be a southwest thing.

What we didn't like:
- Nothing.

Misc.
- The Extras. We were given drink tickets for the bar to be used that evening. We did not get to take advantage of this though.

We would highly recommend this hotel to others, and would stay there again ourselves.

Room Tip: We stayed in room 204 which is above the welcome desk. It was part of two rooms that were remote fr...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 30, 2013

Located on a main drag, the Quality Inn in Taos was clean & had a nice, free happy hour snack buffet in the bar with discount drinks. Breakfast was included in the cost of the room. Served in the restaurant, there was a 4 choice menu which worked fine for us. I'd stay there again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutchinson, Kansas
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 29, 2013

Was looking for a decent place to stay while passing thru Taos. The young man at the front desk was so rude that we just walked out. This is during their yearly arts festival when customer service should be the best!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills
Top Contributor
95 reviews 95 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 29, 2013

The room was okay for the price. My husband and I were disappointed with the manager's reception because when we made a reservation we were told that there was free beer and wine. When we got there they said they would give us 2 coupons for $1.00 off for a drink and free soup from 4 to 6pm. Which was very disappointing.

Room Tip: If you don't want to carry your luggage up the stairs request the first floor because there are...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sand Springs, Oklahoma, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 28, 2013

Reception staff was great - efficient and friendly. Room was clean, but nothing special. Bed was very hard - if that's what you need to sleep well, you will love it, but it was a little too hard for both of us, resulting in a not very good night. We have stayed in 40+ hotels this year, and we have stayed in hotels across the country and in various other countries over the past several years, and this was the worst toilet paper EVER - Daisy brand! I realize hotels normally use cheaper paper, but this fell apart and you couldn't pull off two pieces together. As most Choice Hotels, breakfast was provided - but this was MUCH BETTER than the average. Instead of a buffet of the normal fair, we were seated in a restaurant and given a choice of a cooked to order breakfast. We both love crispy bacon - and this was the BEST! Cooked just right, as were the eggs, hash browns and french toast.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 16, 2013

I loved the value on this hotel, and was very pleased with the staff, the rooms and the location. Will be my choice when I go to Taos again. THe front desk people were efficient and very helpful.Perfect for people who want a good quality, basic cleanliness and nice rooms.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1043 Paseo del Pueblo Sur, Taos, NM 87571
Phone Number:
Location: United States > New Mexico > Taos County > Taos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Taos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Quality Inn Hotel Taos
Quality Inn Taos
Taos Quality Inn

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