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“Pleasantly surprised” 4 of 5 stars
Review of BEST WESTERN Socorro Hotel & Suites

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BEST WESTERN Socorro Hotel & Suites
2.0 of 5 Motel   |   1100 North California St., Socorro, NM 87801   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #3 of 10 Hotels in Socorro
Memphis, Tennessee
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed March 2, 2014

I was in Socorro NM on business and the few other hotels were pretty booked. I made arrangements then for the Best Western. Not only was my room very clean, but quiet as well. I was given a room in their annex location, which was right beside the main hotel. Each of my four days, my room was cleaned and set. If/when I travel to Socorro again, I will arrange with Best Western. Not only for the room (value, cleanliness, polite helpful staff), but everything you would want to eat is literally within walking distance. I was very pleasantly surprised and my stay in Socorro was delightful due to my hotel experience.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, March 9, 2014
Thank you for your comments regarding your recent stay with our hotel We hope you enjoyed your business trip to Socorro, and we hope you had an opportunity to visit some of our wonderful sites, like the Bosque Del Apache Wildlife Refuge and VLA.
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224 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Denver, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed February 10, 2014

The finishes in the room: carpet, furniture, wall paint, curtains etc. are tired, stained, or dirty and in need of updating. The TV signal/picture was a low definition signal on an HD TV. This resulted in a very poor picture. The people at the front desk were uninterested in doing any more the minimal requirements for check in and check out. We had a two night reservation but they programed our key cards for one night which meant we had to walk from the back of the motel to the reception area to have the key cards reprogramed for the second night. Never received and apology for our trouble.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, February 14, 2014
Thank you for your comments and observations regarding your recent stay with our hotel. On behalf of our staff, I apologize if you did not find the accommodations to your complete satisfaction, and I apologize if our staff was not responsive to your needs. Our hotel has had some recent improvements including, painting of our guest rooms in our annex and main buildings, updating our exercise equipment in our main building, replacing sink vanities, and carpeting (in our annex building). I apologize again for any inconvenience you experienced during your stay. We hope you have the opportunity to visit Socorro in the future, and give us an opportunity to accommodate you again.
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PORTSMOUTH, United States
1 review
4 of 5 stars Reviewed January 29, 2014

Permitted an easy access to Bosque del Apache at a reasonable price, with access to restaurants of various types, particulary Mexican food restaurants. A nearby grocery afforded easy lunches and snacks for all day birding at Bosque.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, February 14, 2014
Thank you for your review of our hotel. We hope you enjoyed your time in Socorro and the Bosque Del Apache Wildlife Refuge. We hope you have the opportunity to visit our hotel again in the future and the City of Socorro!
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New York City, New York
Top Contributor
126 reviews 126 reviews
54 hotel reviews
Reviews in 73 cities Reviews in 73 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 23, 2014 via mobile

This is a nice Best Western. The rooms are spacious and modern. The service is good and there's a washing machine/dryer for hotel guests too. Socorro of small so this hotel close to all the stores and shops in town.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, January 27, 2014
Thank you for reviewing our hotel during your stay in January. We hope you had the opportunity to see some of the attractions located in the Socorro area. Thank you once again!
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Alburquerque, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 11, 2014

This location has always offered a professional and polished appearance, with a staff that is accommodating and pleasant. The accommodations are well-kept and clean, and the hotel staff is always prepared to help with making one's stay comfortable and efficient. Check-in and check-out staff are well-informed and take the time to make sure that one's stay is pleasant.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, January 18, 2014
Dear Mr. C, Thank you again for such a kind review of our hotel. We are happy you and your family enjoy your stays with us. We hope you continue to enjoy your stays with our hotel, and we look forward to seeing you again!
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Lapeer
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

We stopped here the night after staying at another Best Western and the comparison wasn't good. No elevator, small room, and little bathroom counter space for me & hubby to spread out our toiletries. All this and it was more expensive. The room was clean when we arrived, then the maid walked in on us the next morning. Since we were still there she left and never came back. Didn't get cleaned again.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, January 2, 2014
Dear Terry J, Thank you for your comments and observations. I apologize if you did not find the accommodations or amenities to your complete satisfaction. I also apologize if our housekeeping staff did not return to clean your room during your stay. I will be sharing this information with our team members to work on improving our service in all areas for our guests. We wish you a Safe and Happy New Year!
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

Stayed here for 5 days while attending training at New Mexico Tech. Average hotel, clean rooms, no issues. This is a small town, not much to do. There were several eating places in walking distance, I recommend Socorro Springs Brewing Co, they had good food. The hotel had a free breakfast every morning, it was simple but good. I plan on attending more classes at Tech and I would stay here again.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at BEST WESTERN Socorro Hotel & Suites, responded to this review, January 18, 2014
Thank you for your review of our hotel during your recent training week. We hope you enjoyed your training and we are happy you enjoyed your stay at our hotel. Please contact our hotel, during your next training week in Socorro.
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Additional Information about BEST WESTERN Socorro Hotel & Suites

Address: 1100 North California St., Socorro, NM 87801
Phone Number:
Location: United States > New Mexico > Socorro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Socorro
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Socorro Hotel & Suites 2*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Southwest and the Best Western Socorro Hotel and Suites! Our hotel offers exterior and interior rooms, pet friendly rooms(pet fees and some restrictions apply), free continental breakfast and wi-fi, and indoor pool and hot tub. We are conveniently located near several restaurants, New Mexico Tech Campus and Golf Course, the Bosque Del Apache Wildlife Refuge, and Trinity Site (open twice a year to the public). ... more   less 
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Also Known As:
Best Western Socorro Hotel And Suites
Best Western Socorro Hotel Socorro
Socorro Best Western

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