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“Reasonable not Fancy” 3 of 5 stars
Review of Days Inn & Suites Santa Rosa

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Days Inn & Suites Santa Rosa
2.0 of 5 Hotel   |   2255 Historic Route 66, Historic Route 66, Santa Rosa, NM 88435-2746 (Formerly Adobe Inn)   |  
Hotel amenities
Ranked #10 of 15 Hotels in Santa Rosa
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82 reviews from our community

Traveler rating
    17
    30
    18
    11
    6
See reviews for
27
22
7
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Sargent, Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 5, 2014 via mobile

No longer a Best Western - name covered up. Porcelain worn off from bathtub, and painted over. No matter, we didn't shower after killing a large roach inside the tub. Room obviously had two beds at one time, but now just large empty space. Had to disassemble defective (beeping ) smoke alarm late into night.

We feel sorry for the lady running the place. She likely owns this substandard property and is overwhelmed by the cost it would take to update to an acceptable standard. That probably explains her terse unfriendly demeanor when we checked in.

This place gives budget motels a bad rap. We periodically select a budget property when staying in pass-through towns for a short overnight turnaround. They are usually fine, sometimes just adequate, but seldom this disappointing. A very restless night.

  • Stayed June 2014
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Della S, General Manager at Days Inn & Suites Santa Rosa, responded to this review, June 6, 2014
I am so sorry you were so dissatisfied with your accommodations at our property. We strive hard to make sure each of our guests has a satisfying experience. I do apologize. If I was less than friendly and helpful during your stay, I apologize for that as well. We value each of our guests and take their comments very seriously. Thank you for taking the time to write a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 11, 2014

This is an older property and although our sink and tub could be replaced anytime we found the rooms large, clean and comfortable. Travelling with a friend to Sedona Arizona this was our last stop before spending a week in Sedona. We plan to stop at this location again on our route home.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Della S, General Manager at Days Inn & Suites Santa Rosa, responded to this review, June 6, 2014
Thank you for your kind comments about your recent stay at our property. We do so appreciate it when a guest takes the time to write about their experience. So, thanks, and we hope to have you as our guest at a future date.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuttawa, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2014

The room was dated and the bathroom fan sounded like a plane. Very loud. The breakfast was terrible. Not much in food and the hard boiled eggs were frozen and fruit cocktail was frozen too. The overall experience was not up to Best Western other hotels. We have stayed in many Best Western hotel thru the year and this one was the worst.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
4 of 5 stars Reviewed May 3, 2014

The hotel was nice the room was clean and the staff was friendly. They are pet friendly which is a plus. I only stayed one night but I would recommend this hotel. One thing they could do is get better tv stations to watch. I did not use the internet so I am not sure how that is.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonner Springs
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 3, 2014

Room was good, sheets were old and had been repaired for re-use. I had trouble with the television satellite and the staff came right away to assist me. The location was great but I did go to another Best Western on the same road by mistake. I had no idea that there were two. The breakfast was great but I did not drink the coffee as it smelled like the carafe had been cleaned and I was concerned I was drinking cleaner. I am sure I wasn't but didn't want to take a chance. When I arrived there was no one at the desk and I waited a few minutes for someone to appear.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Lakes, United States
1 review
2 of 5 stars Reviewed April 27, 2014

The location of this hotel is very convenient but it is not up to par with the other Best Western hotels we have stayed. There was no WIFI and the TV did not work. The room was very clean but lacked enough toiletries for my family of four.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Santa Rosa

Address: 2255 Historic Route 66, Historic Route 66, Santa Rosa, NM 88435-2746 (Formerly Adobe Inn)
Location: United States > New Mexico > Santa Rosa
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Santa Rosa 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Santa Rosa
Santa Rosa Best Western

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