Arrived for breakfast and there were no hot items. There was one man who was trying to check people out and manage the breakfast. Whoever left before he got there did not set up the next wave of coffee and hot items. The only item that was hot were the waffles and they were coming out in crumbles because they stuck to the iron. We left with no breakfast except a boiled egg.
Pillows were lumpy and awful. TV controls were very difficult to operate, although the TV was excellent. Towels were thin and very rough.
I feel like I should get a refund.
- Official Description (provided by the hotel):
- We have all ground floor rooms with room front parking and plenty of trailer truck parking also, the rooms are very well appointed with 2 Queen beds or single king with desk and ergonomic chairs also with a 40 inch LED flat panel tv's with 100+ channels in HD in all rooms,very clean comfortable with large rooms and large his and her vanity,inroom coffee,iron + iron board, hair dryer and most rooms will have fride and microwaves, ... more less
- Reservation Options:
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- Also Known As:
- Best Western Santa Rosa
- Santa Rosa Best Western