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“Excellent place to stay!!!” 5 of 5 stars
Review of Comfort Inn Santa Rosa

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Comfort Inn Santa Rosa
2.0 of 5 Hotel   |   2524 Historic Route 66, Santa Rosa, NM 88435   |  
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Ranked #3 of 15 Hotels in Santa Rosa
Prescott Valley, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent place to stay!!!”
5 of 5 stars Reviewed March 17, 2014 via mobile

I just wanted to say that my 3 little boys and I have stayed here 3 times, and it has been perfect for us! The staff is so friendly! I received excellent customer service from Alicia! I spoke to her twice before arriving, and everything was arranged for us to check in smoothly since we were arriving late at night! She even put us in a room close to the door so the unloading process was as easy as possible! Thank you Alicia! We will be staying again because of her excellent customer service!! I also thought that Angela was very friendly when dealing with our speedy checkout! Thank you Angela! Keep up the great job! The room was also very accommodating, considering I have two boys under 3!

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 28, 2014
Thank you for your recent stay and an online review and rating. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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259 reviews from our community

Traveler rating
    138
    84
    29
    4
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Jupiter, Florida
Top Contributor
82 reviews 82 reviews
25 hotel reviews
Reviews in 50 cities Reviews in 50 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 10, 2014

Staff was excellent. Hotel was fine. Bed comfy. Bathroom sink area quite small. Didn't like having room window open into pool area but whatever. The town is not much. I would not pass through unless it was late at night and needed a place to sleep. Not a destination. Check in was perfect.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 13, 2014
Thank you for you review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colleyville, Texas
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

Overnight in Santa Rosa. The bed was really comfortable. Clean and quiet room. Very nice, large TV. Good breakfast is overseen by the hostess, Nellie. She takes pride in her job. Traveling with pets can be a challenge but they were as comfortable as we were.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 13, 2014
Thank you for your review. We are glad to hear that your pets were as comfortable as you were. We are a pet friendly hotel, and we only allow pets in designated rooms, So please recommend our hotel to all your friends and family members with or without pets. We appreciate your business and hope to see you again.
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

Nellie takes such pride in the breakfast at this property. She makes sure everyone enjoys breakfast and keeps everything sparkling clean. Good place to stay. The rooms a re clean and the staff is friendly and helpful.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 13, 2014
Thank you for your review and rating. We very much appreciate and value your feedback and will share this with Ms. Nellie. Your survey responses will serve as encouragement to not only Nellie but all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
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McPherson, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Since I retired 5 years ago I have done a whole lot of traveling. This little gem of a hotel was truly a pleasant surprise. I almost cancelled when I read some of the reviews...I was so tired of crummy hotels..(and some were Comfort Inns on Choice Hotels)...yes I used Choice. WOW...happy stay! The front desk was pleasant. The room was delightful, comfy clean bed, great TV, clean bathroom and great shower. If that wasn't enough the breakfast the next day knocked it out of the ballpark. The lady kept it so clean. We were late leavers, but she had fresh biscuits and gravy..hot coffee..she told me she made everything in small batches so that all the guests would have a fresh breakfast and not the cold left overs in large batches. I have not been this happy with a place in a long time. Definitely a do over..you'll be happy here..and well rested!

Room Tip: We had an inside room facing the pool area...second floor...no street noise at all.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 13, 2014
Thank you for your review and rating. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
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Artesia, New Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

We had a great time. Angela was very helpful and the staff was excellent. My kids loved it.
There favorite part was the pool and breakfast. The breakfast lady was terrific. Also the night
clerk Mike was very helpful and friendly. Thanks for everything. We can't wait to visit again. We will stay longer next time. Thanks again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, March 13, 2014
Thank you for your review and rating. We are glad to you hear that we were part of your fun times in Santa Rosa. We appreciate your business and look forward to your stay again with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

We stayed at the Comfort Inn in Santa Rosa for two nights for business. We found the rooms to be clean and the staff friendly. Nellie, the dining room lady, was very pleasant. She enjoys her job and enjoys greeting each person that comes in to let them know what food is offered. The staff accommodated our business meeting with allowing us to use the dining room once the room closed for breakfast. While we had our meeting, Nellie cleaned up and let us go about our meeting. We didn't even know she was there. An overall very nice place to stay.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this review, February 27, 2014
Thank you for taking the time to do an online review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Family Hotel in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Santa Rosa 2*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn

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