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“Excellent Accomondations!” 5 of 5 stars
Review of Comfort Inn Santa Rosa

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Comfort Inn Santa Rosa
2.0 of 5 Hotel   |   2524 Historic Route 66, Santa Rosa, NM 88435   |  
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Ranked #2 of 15 hotels in Santa Rosa
Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
“Excellent Accomondations!”
5 of 5 stars Reviewed December 5, 2012

I had a pleasure of staying at the Comfort Inn of Santa Rosa just few days ago - what was supposed to be an overnight stay ended up being 2 night stay due to some car problems and honestly the staff and management were very understanding of my situation and were accomondating. Everyone from housekeeping to management were polite, friendly and helpfull - I would not hesitate to stay there again. It's honestly one of the cleanest hotels. Rooms are large and nicely decorated. Breakfast was good as well. Wifi was working just fine.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, January 23, 2013
Thank you so much for taking time to write a review. We appreciate your business and hope to see you again.
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229 people have reviewed this hotel

Traveler rating
    125
    70
    26
    4
    4
See reviews for
80
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28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Killeen, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 9, 2012

This is the first hotel I have ever stayed where I could see mold growing in the toilet, a massive ring of mold. Plus the tub had mold and the floor was dirty. Room was dirty and the carpet made my white socks black. YUCK!

One plus for this hotel was the bed was a pretty good bed, sheets were dirty though.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, November 10, 2012
Thank you for your review. We appreciate concerns being brought to our attention and would like to inform you that it was not mold that you saw. The ring that you are speaking of is from years of hard water. We have recently done more renovations on our tubs and toilets. We take pride in our hotel and the cleanliness of it. Again, thank you for your concerns.
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alabama
Top Contributor
66 reviews 66 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 18, 2012

This was very welcome place after being on the road for two weeks. The room was large, spotless, and the bed actually looked clean and felt good. The staff were welcoming and the breakfast was fine. Will definitely stop here again if in this area.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, October 21, 2012
Thank you for your review. We are happy that you enjoyed your stay and we look forward to having you again.
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La Quinta, California
2 reviews
5 of 5 stars Reviewed October 7, 2012

We have stayed here three times traveling back and forth to midwest within the last 2 yrs. Each visit is rewarding! The staff and breakfast is outstanding! Best biscuits and gravy away from home. Indoor pool and spa is very nice, too. Will recommend to friends to family traveling I-40.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twyla S, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, October 11, 2012
Thank you for your review. We appreciate your business and look forward to seeing you again. Twyla S.
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 28, 2012

This establishment has been renovated since the last time we were there. It is well managed and spotless in its upkeep. The indoor pool is well maintained. The included breakfast was very good. We will certainly stay here again.

Room Tip: Ask for second floor room overlooking the pool
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, October 2, 2012
Thank you for your review and rating. We are glad you stayed with us and hope to see you again very soon.
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Newalla
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 19, 2012

We were here one night on Sept. 7 and it was wonderful. Staff was friendly, helpful and pleasant, rooms were nice and the hot tub was very relaxing after a long day of driving. Our last trip through we stayed at the Quality Inn across the street and didn't have such a good experience so this time we decided to try the Comfort. We always get the AAA discount and the price we paid at the Comfort was about $4-$5 more than the Quality. It was sooo worth the extra $5. The room was nicer and the check in/check out was much more pleasant. We'll continue to stay here when passing through.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, September 21, 2012
Thank you for your recent review and rating. I am very pleased to know that you decided to stay with us the second time and enjoyed your stay. Please do let your friends and family know about our hotel and next time you come, please email me or call us directly so we can make reservations for you. Once again thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deer Park, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2012

We stayed at the Comfort Inn in Santa Rosa going/coming from Houston to Durango. It is close to the freeway for easy access, but far enough to avoid all highway noise. The staff was very friendly & made every effort to get us into the room we requested. The rooms are plenty large, and not over-crowded. We will definitely stay here again when in the area. We were in a hurry, so did not have breakfast, but it looked like they had good variety, as we got coffee.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review, September 19, 2012
Thank you for your recent review and rating. I am glad that our friendly staff was able to put you in the room you requested and glad that you had an excellent stay. Please do call us directly or email me the next time you come this way and I will be happy to assist you. My email is gm.nm141@gmail.com. Once again thank you for staying with us on your way to and from Durango!
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Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Santa Rosa 2*
Official Description (provided by the hotel):
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn

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