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“Surprised” 4 of 5 stars
Review of Econo Lodge Inn & Suites

Econo Lodge Inn & Suites
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Econo Lodge Inn & Suites
2.0 of 5 Hotel   |   2295 Historic Route 66, Bus. I-40 and Old Rt. 66, Santa Rosa, NM 88435 (Formerly Travelodge Santa Rosa)   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #6 of 16 Hotels in Santa Rosa
Arapaho
Top Contributor
128 reviews 128 reviews
39 hotel reviews
Reviews in 57 cities Reviews in 57 cities
123 helpful votes 123 helpful votes
“Surprised”
4 of 5 stars Reviewed 1 week ago

Nice place to stay, wonderful lady checked us in and gave a great recommendation where to have dinner. The rooms were clean and quiet. Had a continental breakfast to get us on the road. Nice place to spend a night.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 days ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us in giving the best experience possible to our guests.

we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Martina Serrano
Assistant Manager
Econo Lodge Inn & Suites
575-472-3494
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 reviews from our community

Traveler rating
    5
    6
    0
    0
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Bedford, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 1 week ago

We were driving from Las Vegas To Texas and wanted to see how far we could get. At 11 pm I could drive no more. Pulled up on my Choice Hotels app and looked for the best price since we were only going to stay a few hours. Turned out to be one of the nicest and most inexpensive places we had stayed at. Large, clean room with a very well maintained grounds.

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 days ago
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Martina Serrano
Assistant Manager
Econo Lodge Inn & Suites
575-472-3494
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great hotel to stay at. Clean rooms and room service does a good job. Lots of parking if you stay on the west wing along with big truck parking out front. Route 66 resturant is just a hop skip away if your looking for a nice place to either sit down or carry out.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 2 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us. We are so glad we could accommodate you and know that you enjoyed your stay. We hope to see you again soon!

Sincerely,

Martina Serrano
Assistant Manager
Econo Lodge Inn & Suites
575-472-3494
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richardson, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a problem with another hotel. (Information had been discussed early the morning before our arrival.) The front desk released my disabled room to another guest. This hotel had no elevator and the only remaining rooms were on the second floor. My daughter is in a wheelchair and unable to stand on her own. Impossible! My grandchildren were traveling with me; their rooms were 3 doors down. I searched for an available room at any other hotel. I found an Econolodge; I have never stayed at an Econolodge. What a surprise! Ray Griego greeted me at the desk; he solved my problems: two downstairs rooms next to one another. He brought menus for local restaurants to my door. He checked to make sure we were settled and comfortable. This hotel is spotless. The rooms are newly appointed, large and bright. The rooms have a microwave, refrigerator, and coffee pot, just like the more expensive Choice Hotels. Thank you Ray, you turned a very bad situation into a very pleasant one. You are customer service personified.
Reason for Trip:travel across country to visit family
Travel Companions:Family

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 3 weeks ago
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, especially Ray, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.



Martina Serrano
Assistant Manager
Econo Lodge Inn & Suites
575-472-3494
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stopped on the way from Ohio to Tucson. The hotel was one of the most affordable in the town. It was clean, offered a continental breakfast and the beds were very comfortable. All in all, a good place to stop when traveling thru and seeking good value!

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 4 weeks ago
Thank you for taking the time to complete our online review regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear you enjoyed your night with us. We look forward to any future stay you may have with us here.

Sincerely,

Martina Serrano
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traver, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed the night here, way better then a few of the other motels ive stayed in while traveling through santa rosa.
Girl working the front desk on monday morning was very nice, carried on a conversation w us while we were in the office.
Thank you for that!!

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 4 weeks ago
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your kind words with our Front desk staff and they join me in thanking you for your stay with us.

We look forward to seeing you in the future.

Sincerely,

Martina Serrano
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
txyz
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 22, 2015

Stayed here overnight on the way to Pagosa Springs. Located just off the interstate up on a hill overlooking Santa Rosa. Very simple but neat looking inn from the street, the rooms were very clean and well kept. Everything worked and the place seemed well maintained overall. The price was great and we enjoyed a quiet restful night. I would recommend this Motel for a low cost but comfortable place to spend the night in Santa Rosa.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgr207, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, March 25, 2015
Thank you for taking the time to write about our hotel! I am incredibly pleased to see that you had an excellent experience with us here at the Econo Lodge of Santa Rosa.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Econo Lodge Inn & Suites

Address: 2295 Historic Route 66, Bus. I-40 and Old Rt. 66, Santa Rosa, NM 88435 (Formerly Travelodge Santa Rosa)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 34
Official Description (provided by the hotel):
Econo Lodge in Santa Rosa, New Mexico near the Blue HoleConveniently located off Interstate 40 along Old Historic Route 66, the Econo Lodge(R) in Santa Rosa, NM offers easy access to Blue Hole and the Route 66 Auto Museum.This pet-friendly Santa Rosa hotel is also convenient to outdoor activities at Santa Rosa Lake State Park, as well as the Puerto De Luna community.Enjoy amenities like:Free continental breakfastFree wireless high-speed Internet accessFree airport transportationGuest laundryAll guest rooms offer a 32-inch television, desk, microwave, refrigerator and in-room coffee maker. Some rooms offer a sofa sleeper and family room.The Econo Lodge is your easy stop on the road for great hotel rates in Santa Rosa, New Mexico. Book now for an enjoyable stay. ... more   less 
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Also Known As:
Santa Rosa Travelodge
Santa Rosa Travel Lodge
Travel Lodge Santa Rosa
Travelodge Santa Rosa

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