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“NOT Ohkay!!” 1 of 5 stars
Review of Ohkay Casino Resort

Ohkay Casino Resort
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Ohkay Casino Resort
2.5 of 5 Resort   |   Highway 68, 2 Miles North of Espanola, Ohkay Owingeh (San Juan Pueblo), NM 87566   |  
Hotel amenities
La Salle, Colorado
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“NOT Ohkay!!”
1 of 5 stars Reviewed June 19, 2014

We take our yearly trip to Chimayo NM and due to a full booking at our regular hotel, decided to stay here...it had been about 6 years since we had stayed here and it was apparent from our check-in experience, the service and professionalism had deteriorated. Initially, we find our price quote from our phone reservation was not going to be honored and to make matters worse, the total check-in time took 1.5 hours....not an exaggeration!! Staff was incompetent and slow and had to also tend to customers in the gift shop. Our room was missing the complimentary shampoo/conditioner and hand soap - however, not a deal breaker. The air conditioner was only working about half the time so our room was uncomfortable while we tried to sleep. We were in a non-smoking room but the smell from the casino was overwhelming.The tv in our room was outdated with 7 channels to select from, while other members of our party had a newer flat screen tv. We also tried the breakfast buffet offered in the hotel cafe and had to wait 20 mins just to be seated. In addition, there was no offering of ham, bacon or non-turkey sausage in the buffet - No bacon?? In the evening, we ordered two ice cream cones from the snack bar and It took 15 minutes to receive the order of only ice cream cones. The pool was disgusting - there were cups, napkins, band aids and leaf debris in the water, which had not been cleaned during our 3 day stay. The only positive experience came from the Starbucks coffee bar, staff was friendly and the breakfast burritos were excellent! They also had a good selection of pastries. Will not stay here again!!

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Santa Fe, New Mexico
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

This property is friendly fun and clean. The restaurant is great ! They have the best breakfast in northern New Mexico with the most varied spread anywhere. We had the Saturday night Asian buffet for 1299 and what a bargain! Shrimp oysters sushi homemade egg rolls pork Rolls egg drop soup etc. etc. we will return

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Rancho
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

I work in espanola a few times a year and decided to try this hotel. I think I avoided before because it sounded to good to be true. Surprise! It was true for the great price you get a nice clean room. It was very roomy too. The room would be perfect if the shower were updated and the staff were friendly. I plan to make this my new go to place.

Stayed May 2014, traveled on business
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Roswell, New Mexico
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed April 27, 2014

I would not call this a "resort", but it's a just oh-kay hotel, with a somewhat decent little casino if you are into slots, and not table games. Don't expect the latest slots, but rather some that you may not be familiar with, or have disappeared from other area casinos. Video poker machines are limited. The property is nothing fancy, but can serve as a stopover on the way from Santa Fe to Taos. A word of warning about the buffet- although prices are good, the food quality is awful. I've been to other area casino buffets, and enjoyed them. Not so for this one, which has about the worst quality buffet food I have tasted in years. The selection is minimal, and I passed up about half of the items that didn't look very fresh or appetizing. I would describe the buffet food as salty, old and greasy. The only thing I enjoyed was the coffee. One of the beef main course dishes looked like a dump bin for yesterdays vegetables, with wilted broccoli etc. I finally set the dish aside as I felt like someone had poured the salt shaker into it, at which point I noticed hair in the recipe.Service depends on the waitress. One waitress was almost running to take care of everyone, while 2 others stood by the coffee pot talking to each other. Another was trying her best, but with what appeared to be a cold should not have been working around food. Desert was a joke, consisting of tall slices of dried out looking cake with a paper thin layer of frosting. I passed up the cake, and settled on a piece of pie which was no better. It appeared to be a low quality generic supermarket fruit pie which had not yet warmed to room temperature after being refrigerated, or refrozen. Do your stomach a favor and stay away from this buffet.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
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Travelers are raving about these Ohkay Owingeh (San Juan Pueblo) hotels

Alexandria
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 22, 2014

The casino and its restaurant are average for a NM casino, although there are good weekend food specials. What one needs to watch are the police patrols in the area, which ticket people for strange violations: not parking squarely in a parking space, not dimming headlights quickly enough, stopping at a stop sign with the nose of the case a couple of feet in front of the stop sign. It is hard to say whether the place is worth it or not.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Creede, colorado
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 27, 2013

Price wise the whole stay was good. A cheap get-a-way without having to go too far away. The food at the buffets was good too with good pricing. The hotel needs some help; a deep cleaning, updating, and hall monitors or something to keep the fighting couples in their own rooms!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 13, 2013

Yuck. First floor is non-smoking and my first floor room smelled like smoke. Fitness room has only three pieces of cardio equipment and two of the three are inoperable. Fitness room has spider webs on the ceiling that warrant cleaning. Property looks tired and in need of remodeling and cleaning. Property deserves less than one circle rating. Front desk staff was highlight of stay. They were nice and responsive.

Entry doors from the parking lots do not require a room key to enter. Anyone can gain access to the hotel corridors without having to go through the casino.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Ohkay Casino Resort

Address: Highway 68, 2 Miles North of Espanola, Ohkay Owingeh (San Juan Pueblo), NM 87566
Location: United States > New Mexico > Ohkay Owingeh (San Juan Pueblo)
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ohkay Owingeh (San Juan Pueblo)
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ohkay Casino Resort 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Ohkay Hotel Ohkay Owingeh (San Juan Pueblo)

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