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“Stay in Ruidoso NM” 3 of 5 stars
Review of Travelodge - Ruidoso

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Travelodge - Ruidoso
2.0 of 5 Motel   |   159 West Highway 70, Ruidoso, NM 88345   |  
Hotel website
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Hotel amenities
Ranked #11 of 24 hotels in Ruidoso
ALBUQUERQUE
1 review
“Stay in Ruidoso NM”
3 of 5 stars Reviewed January 20, 2013

Room and staff were fantastic. Breakfast was virtually nonexistent. Totally disappointing to everyone, I'm sure. I would have to really consider whether to stay at a Travelodge again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm11356, Manager at Travelodge - Ruidoso, responded to this review, January 25, 2013
Dear Sir/Madam, Thank you for positive feedback. and appreciate your stay with us. We work hard to maintain our product and service. guest satisfaction is very important for up. I would love to serve i you in future.

Regards

Tejas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Santa Fe, New Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2013

Booked 2 nights at this property over a holiday weekend. The property signage is marked, but the hotel is not so easily seen from the road as another business is prominent in front and retails stores are on the side. Rooms looked like they do on the website and were priced well compared to what other properties were charging per night. The manager was friendly and helpful with services, and he and the desk staff on duty were committed to being attentive and generating a good experience. The housekeeping staff was not as friendly at times as they seemed more committed to getting rooms turned over quickly from the start of the day. The breakfast line-up was suitable, and the lobby eating area was often full of other guests with some competition for the waffle maker at times. Could tell the management attempted to generate a higher quality of comfort with the beds and decor, but a few things like the curtain rod was in need of repair to work and could use maintenance while the bath had an overlay of updated trim over poor paint jobs and a structure that could use a bit of a gut and replace. Sleep was surprisingly easy given the comfortable beds and that the property sits off the main drag; yet on work day mornings, the traffic does resonate well into the road-facing rooms. Also, we had a connecting room, and our neighbors were up late and in and out from partying, and their noise was not blocked out too well between rooms. Price and breakfast with some updated room features were the draw in booking and staying at this property; management made the stay seem like being guests of theirs with interest in a good experience. Did not visit a fitness center if there was one.

Room Tip: Room on the back side (parking lot side) could be quieter; rooms on the courtyard side are neighborl...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm11356, Manager at Travelodge - Ruidoso, responded to this review, January 9, 2013
Dear Sir. I really appreciate your positive feedback. We work hard very to maintain our product and service. Guest satisfaction is very important for my company. I hope to serve you in future again.


Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2013

While it might look like an older "dumpy" looking hotel, the rooms were actually very clean and comfortable and we enjoyed our stay there. The rooms were clean, the beds and pillows were very comfortable and everything worked fine. The rooms have a mini-fridge and microwave and the only negative is that the fridge froze everything we put in it. We were there during frigid weather and the ac unit kept our room nice and heated. Another negative is that the hotel lobby breakfast area is very tiny with only 3 tables. My husband attempted to try breakfast there one morning and was discouraged because it was super crowded so he had breakfast elsewhere the remainder of our stay. Bummer because the fact they served a continental breakfast was a main reason for booking there. Overall, if you're not a breakfast person, this was a decent place to stay. An family steak house restaurant is located just a few feet away for another meal choice, and the prices were very economical.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm11356, Owner at Travelodge - Ruidoso, responded to this review, January 7, 2013
Dear Sir. I really appreciate your positive feedback. We work hard very to maintain our product and service. Guest satisfaction is very important for my company. I hope to serve you in future again.


Regards


Tejas Ganjawala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chihuahua, Chihuahua, Mexico
1 review
4 of 5 stars Reviewed November 13, 2012

-----1good location, always friendly, everything was very cozy and nice,The manager is always helpful and friendly,Rooms were spacious, clean and there was very little outside noise, great value......

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm11356, Manager at Travelodge - Ruidoso, responded to this review, January 7, 2013
Dear Sir. I really appreciate your positive feedback. We work hard very to maintain our product and service. Guest satisfaction is very important for my company. I hope to serve you in future again.


Regards


Tejas Ganjawala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Travelodge - Ruidoso

Also Known As:
Travelodge - Ruidoso Hotel Ruidoso
Travelodge - Ruidoso Hotel
Travelodge Ruidoso
Travel Lodge Ruidoso
Ruidoso Travel Lodge
Ruidoso Travelodge
Address: 159 West Highway 70, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 24 hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge - Ruidoso 2*
Reservation Options:
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