We stayed at the Lodge for two nights, Sunday and Monday. No staff was available at check in; a key was left with directions to room. The room was large with a fireplace, refrigerator and stove, window air conditioner, and a big bed, pretty soft. The room has a rustic look, and the grounds are decent. Most extras, like Duralite logs and soft drinks cost, $5 per log, etc. Everything in the room worked just fine. Location is good, close to business district. However, considering this is not ski season, and there are vacancies all around Ruidoso, the rooms are overpriced for what you get.