We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, comfy room” 4 of 5 stars
Review of Sitzmark Chalet Inn

Save Saved
You added Sitzmark Chalet Inn to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Sitzmark Chalet Inn
627 Sudderth Drive, Ruidoso, NM 88345   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Rate
Lowest Rate Guaranteed
Ranked #2 of 23 hotels in Ruidoso
Fort Worth, Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great location, comfy room”
4 of 5 stars Reviewed September 19, 2013

We had a very large room with 2 queen beds, a daybed with a bunk bed overhead.
Loved the fireplace and used the dining table to play games in the evening. The muffins for breakfast were great and we were close to so many activities.

Room Tip: Request a fireplace
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 22, 2013
Thank you for your recent review. We are pleased you enjoyed your stay with us in the Family Suite. All of our upstairs rooms have fireplaces and are available for use during the fall and winter months :) We make our muffins each morning, and we are glad you enjoyed them! We strive to provide a comfortable, family friendly environment and we appreciate the time you took to share your positive experience with others. We look forward to having you as our guest again the next time you are in the Ruidoso area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

118 people have reviewed this hotel

Traveler rating
    78
    34
    6
    0
    0
See reviews for
40
49
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Dallas, Texas
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 14, 2013

Our visit was fairly comfortable and quiet. We didn't know the property sat on the main road, so glad we came after summer.

The pluses: place seemed newly-renovated, non-smoking property, room was a good size, the A/C and TV worked well, fridge was helpful, charming and well-cared-for sitting area outside (although there were a lot of smokers out there during our stay)
The minuses: mattress was too soft, one side of the bed lacked a nightstand so we had to place things on the floor, the room was a bit dark - needs option for brighter lighting
Recommend: bring your own bath soap if you don't like the foamy stuff in the dispenser (they have only liquid soap). I would also bring shower shoes next time - the shower felt a bit slick/slimy.

They advertise free gourmet coffee and muffins - coffee was terrible and muffins were so-so. All in all, decent place to stay, nice people in office, well maintained property. I think it worked out well for us because it wasn't the height of summer.

Room Tip: Ask for a room in the back of property to be away from road noise and also away from the front door...
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 12, 2013

This hotel is small and older, but quite comfortable. The mountain lodge ambiance was delightful. It is priced very well for the village and it is conveniently located. I agree with other reviews about the homemade muffins...incredible! My only complaint was that the cream lumped in the coffee...looked bad, but tasted fine. Maybe a water softener would help?

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 14, 2013
Thank you for your review! We are glad you enjoyed your stay at the Sitzmark :) Yes, we are a small, kitschy, comfy Inn that has graced the main street of Ruidoso for many, many years....and undergone a complete makeover during the last few years! We aim to provide our guests with a unique and memorable lodging experience at an affordable price...we figure if you wanted a cookie cutter experience, you would have stayed elsewhere. We are also happy to hear that you enjoyed our muffins!! We wake up very early each morning and bake a couple of different options to start your day. We are sorry to hear you had the same experience with the creamer that we have been having....whether its powder or liquid, it has been clumping the last several months...this is happening all over town. After research, we found it because of increased mineral levels in the water due to drought conditions. You are right....a water softener might help, but we struggle with the thought of adding sodium to the water (health nuts) ;) Maybe all this rain will solve the problem naturally!!! Thank you again for your patronage and we hope to have the pleasure of hosting you again the next time you are in the Ruidoso area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 8, 2013

This is a wonderful budget alternative for Ruidoso. The rooms are nothing fancy, but nice size and clean. Our king bed room was around $80 a night, with no minimum number of nights. Many of the cabins want a 3 night stay, which makes this a great alternative is you only need one or two nights.

Bathroom amenities are limited to a hairdyer and dispenser style soap. So if you really want shampoo, bring your own. The beds were comfortable, nice linens, and plenty of pillows. There is a nice area in front to sit and enjoy Ruidoso weather. Several families were taking advantage of the grills and picnic tables. A nice alternative to other hotels in the area that only have sterile parking lots.

The property is locally owned and the owners clearly take pride in the property. This isn't a fancy place, but for a quick weekend escaping August in Texas heat, this is a wonderful option.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 10, 2013
Thank you for your recent review of our hotel. We are pleased to see that you appreciated a nice room at an affordable rate. We are a family owned property, and when we travel, that's what we look for as well :) We aim to provide a fair price, a pleasing & comfortable atmosphere, and a "earth friendly" business. We are happy that you enjoyed your stay with us. The next time you are back in the Ruidoso area, we hope to have you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 6, 2013

I loved staying at Sitzmark. The a/c is great, the tub is great, and the bed linens are great. The room was large and roomy with a microwave and refrigerator. It's too far from the main stores to walk and it's a little tricky to get out of if you're going toward 'town', because it's at the bottom of a hill and it's hard to see the cars coming. The doors are separated from outside by a corridor that has a security camera, so it feels safer than just having outside doors. The muffins are great in the morning, but no substitute for a real breakfast. The room was extremely clean and I loved that there was no smoking and no pets. I'll certainly stay there again if I go back to Ruidoso because the price was less than most hotels that aren't nearly as nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 8, 2013
We would like to personally thank you for taking the time to submit a review of your stay at our Inn :) We are always pleased to know that our guests had an enjoyable time during their vacation! It is also nice to hear that you found your room clean, comfortable, and value priced! We look forward to having you back as our guest the next time you are in the Ruidoso area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taos, New Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2013

I stayed at the Sitzmark for the State Disc Golf Championships. I'm 55 and the heavy rain made for a VERY long weekend. The Sitz was my base area, my oasis- you name it.
Ruidoso is a tourist town and they were only about 70-80 a night in high season.

Most of the 2 star family motel basics went well. Maybe the bed was a bit roly-poly and the room could have used an easy chair. But compared to other Ruidoso motels, The Sitzmark was solid and affordable. There was always some lemon water out. There was good coffee and muffins in the morning. The whole place has a funky, kitschy charm. And all the basic systems like the air, water and lights worked well. I'll be back for next year's tournament.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, August 30, 2013
Thank you for your review. We are glad you enjoyed your stay. We try to provide a nice, comfortable room at a fair price. Not sure about the bed? We had brand new mattresses installed in the entire hotel 3 weeks ago. Top of the line sleep systems that so far have received rave reviews from previous guests :) We are also happy that you enjoyed the funky feel of our Inn....we aim to break out of the "cookie cutter" mold of our competitors! Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

The location in town is perfect, the family who runs the hotel is very friendly and all of the rooms were kept very clean and things stayed pretty quiet. With the prices being so great, we will probably stay here every time we visit.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, August 24, 2013
Thank you for your review :) You hit the nail on the head with our philosophy....a nice, clean, comfortable room at a fair price....and being in a convenient location is even better!! We are glad you enjoyed your stay with us. Look us up the next time you are in town!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sitzmark Chalet Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sitzmark Chalet Inn

Address: 627 Sudderth Drive, Ruidoso, NM 88345
Phone Number:
Location: United States > New Mexico > Ruidoso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 23 hotels in Ruidoso
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Welcome to the Sitzmark Chalet nestled under the tall pines of Ruidoso, NM. Our charming 17 unit inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way. Our classic regard to detail and customer service is something that you just can’t acquire in today’s cookie-cutter chain lodging atmosphere. We are located in the heart of Ruidoso close to restaurants, shopping, and nightlife. With a wonderful central location, you are close to all of the vacation activities you have been looking for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, BookingOdigeoWL and Hotels.com so you can book your Sitzmark Chalet Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sitzmark Chalet Hotel

Owners: What's your side of the story?

If you own or manage Sitzmark Chalet Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.