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“Pleasant end of summer stay” 3 of 5 stars
Review of Sitzmark Chalet Inn

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Sitzmark Chalet Inn
2.0 of 5 Motel   |   627 Sudderth Drive, Ruidoso, NM 88345   |  
Hotel amenities
Ranked #2 of 23 Hotels in Ruidoso
Certificate of Excellence 2014
Dallas, Texas
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“Pleasant end of summer stay”
3 of 5 stars Reviewed September 14, 2013

Our visit was fairly comfortable and quiet. We didn't know the property sat on the main road, so glad we came after summer.

The pluses: place seemed newly-renovated, non-smoking property, room was a good size, the A/C and TV worked well, fridge was helpful, charming and well-cared-for sitting area outside (although there were a lot of smokers out there during our stay)
The minuses: mattress was too soft, one side of the bed lacked a nightstand so we had to place things on the floor, the room was a bit dark - needs option for brighter lighting
Recommend: bring your own bath soap if you don't like the foamy stuff in the dispenser (they have only liquid soap). I would also bring shower shoes next time - the shower felt a bit slick/slimy.

They advertise free gourmet coffee and muffins - coffee was terrible and muffins were so-so. All in all, decent place to stay, nice people in office, well maintained property. I think it worked out well for us because it wasn't the height of summer.

Room Tip: Ask for a room in the back of property to be away from road noise and also away from the front door...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

Traveler rating
    86
    38
    6
    0
    1
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44
55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 12, 2013

This hotel is small and older, but quite comfortable. The mountain lodge ambiance was delightful. It is priced very well for the village and it is conveniently located. I agree with other reviews about the homemade muffins...incredible! My only complaint was that the cream lumped in the coffee...looked bad, but tasted fine. Maybe a water softener would help?

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 14, 2013
Thank you for your review! We are glad you enjoyed your stay at the Sitzmark :) Yes, we are a small, kitschy, comfy Inn that has graced the main street of Ruidoso for many, many years....and undergone a complete makeover during the last few years! We aim to provide our guests with a unique and memorable lodging experience at an affordable price...we figure if you wanted a cookie cutter experience, you would have stayed elsewhere. We are also happy to hear that you enjoyed our muffins!! We wake up very early each morning and bake a couple of different options to start your day. We are sorry to hear you had the same experience with the creamer that we have been having....whether its powder or liquid, it has been clumping the last several months...this is happening all over town. After research, we found it because of increased mineral levels in the water due to drought conditions. You are right....a water softener might help, but we struggle with the thought of adding sodium to the water (health nuts) ;) Maybe all this rain will solve the problem naturally!!! Thank you again for your patronage and we hope to have the pleasure of hosting you again the next time you are in the Ruidoso area!
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Texas
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 45 cities Reviews in 45 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 8, 2013

This is a wonderful budget alternative for Ruidoso. The rooms are nothing fancy, but nice size and clean. Our king bed room was around $80 a night, with no minimum number of nights. Many of the cabins want a 3 night stay, which makes this a great alternative is you only need one or two nights.

Bathroom amenities are limited to a hairdyer and dispenser style soap. So if you really want shampoo, bring your own. The beds were comfortable, nice linens, and plenty of pillows. There is a nice area in front to sit and enjoy Ruidoso weather. Several families were taking advantage of the grills and picnic tables. A nice alternative to other hotels in the area that only have sterile parking lots.

The property is locally owned and the owners clearly take pride in the property. This isn't a fancy place, but for a quick weekend escaping August in Texas heat, this is a wonderful option.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 10, 2013
Thank you for your recent review of our hotel. We are pleased to see that you appreciated a nice room at an affordable rate. We are a family owned property, and when we travel, that's what we look for as well :) We aim to provide a fair price, a pleasing & comfortable atmosphere, and a "earth friendly" business. We are happy that you enjoyed your stay with us. The next time you are back in the Ruidoso area, we hope to have you as our guest again!
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Dallas, TX
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 6, 2013

I loved staying at Sitzmark. The a/c is great, the tub is great, and the bed linens are great. The room was large and roomy with a microwave and refrigerator. It's too far from the main stores to walk and it's a little tricky to get out of if you're going toward 'town', because it's at the bottom of a hill and it's hard to see the cars coming. The doors are separated from outside by a corridor that has a security camera, so it feels safer than just having outside doors. The muffins are great in the morning, but no substitute for a real breakfast. The room was extremely clean and I loved that there was no smoking and no pets. I'll certainly stay there again if I go back to Ruidoso because the price was less than most hotels that aren't nearly as nice.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, September 8, 2013
We would like to personally thank you for taking the time to submit a review of your stay at our Inn :) We are always pleased to know that our guests had an enjoyable time during their vacation! It is also nice to hear that you found your room clean, comfortable, and value priced! We look forward to having you back as our guest the next time you are in the Ruidoso area.
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Taos, New Mexico
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2013

I stayed at the Sitzmark for the State Disc Golf Championships. I'm 55 and the heavy rain made for a VERY long weekend. The Sitz was my base area, my oasis- you name it.
Ruidoso is a tourist town and they were only about 70-80 a night in high season.

Most of the 2 star family motel basics went well. Maybe the bed was a bit roly-poly and the room could have used an easy chair. But compared to other Ruidoso motels, The Sitzmark was solid and affordable. There was always some lemon water out. There was good coffee and muffins in the morning. The whole place has a funky, kitschy charm. And all the basic systems like the air, water and lights worked well. I'll be back for next year's tournament.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, August 30, 2013
Thank you for your review. We are glad you enjoyed your stay. We try to provide a nice, comfortable room at a fair price. Not sure about the bed? We had brand new mattresses installed in the entire hotel 3 weeks ago. Top of the line sleep systems that so far have received rave reviews from previous guests :) We are also happy that you enjoyed the funky feel of our Inn....we aim to break out of the "cookie cutter" mold of our competitors! Thanks again.
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Senior Contributor
34 reviews 34 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

The location in town is perfect, the family who runs the hotel is very friendly and all of the rooms were kept very clean and things stayed pretty quiet. With the prices being so great, we will probably stay here every time we visit.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, August 24, 2013
Thank you for your review :) You hit the nail on the head with our philosophy....a nice, clean, comfortable room at a fair price....and being in a convenient location is even better!! We are glad you enjoyed your stay with us. Look us up the next time you are in town!
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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 18, 2013

Our family of four stayed in a room with two queen beds. The room was spacious. Beds were very comfortable. The refrigerator is large for a compact fridge and has a small freezer. The room also has a microwave and coffee maker.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, August 20, 2013
Thanks for your review! We know you are busy when you get home from a trip, so it's always nice to see that guests have taken the time to write a review of their stay once they have unpacked :) We were happy to see that you thought you bed was comfortable! We just installed brand new mattresses through out the entire property on August 13th...it's quite possible you were the first guest on that bed! We also like knowing the little amenities we provide such as microwaves, mini fridges, etc make your stay more comfortable. Thanks again for letting us host you and we hope to get the chance again the next time you are visiting the Ruidoso area.
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Additional Information about Sitzmark Chalet Inn

Address: 627 Sudderth Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 23 Hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sitzmark Chalet Inn 2*
Number of rooms: 17
Official Description (provided by the hotel):
The Sitzmark Chalet is nestled under the tall pines of Ruidoso, NM. Our charming 17 unit inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way. Our classic regard to detail and customer service is something that you just can't acquire in today's cookie-cutter chain lodging atmosphere. We are located in the heart of Ruidoso close to restaurants, shopping, and nightlife. With a wonderful central location, you are close to all of the vacation activities you have been looking for. Relax on the front lawn during a summer evening on a porch swing while watching the hummingbirds, or unwind after a day on the slopes in our steam sauna. We look forward to having you as our guest! ... more   less 
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Also Known As:
Sitzmark Chalet Hotel

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