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“My hubby & I LOVE the Sitzmark Chalet Inn” 4 of 5 stars
Review of Sitzmark Chalet Inn

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Sitzmark Chalet Inn
627 Sudderth Drive, Ruidoso, NM 88345   |  
Hotel amenities
Ranked #2 of 23 Hotels in Ruidoso
Texas
1 review
2 helpful votes 2 helpful votes
“My hubby & I LOVE the Sitzmark Chalet Inn”
4 of 5 stars Reviewed January 11, 2013

I was looking for a nice, but inexpensive place to take my husband for a surprise weekend birthday trip to Ruidoso, NM. I stared looking online to get prices and reviews. The Sitzmark Chalet Inn had received RAVE reviews, and the prices were great! We were extremely happy with everything about our visit. It is a very charming place, and was decorated for Christmas so cute! The owners were very sweet, as is their Airedale Terrier, Charlie Brown. WE will be back again! :o)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 13, 2013
Thanks for submitting your review! We pride ourselves on providing quality lodging at a rate that won't break your budget...we are a family Inn! We are pleased that you enjoyed your stay and hopefully you will be back to visit us again soon! ...and Charlie Brown :)
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124 reviews from our community

Traveler rating
    81
    37
    6
    0
    0
See reviews for
42
53
6
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Edinburg, Texas
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 7, 2013

We enjoyed our 2 night stay. We didn't have a reservation, but the nice folks at this place were able to accommodate the three of us during a busy holiday weekend (Dec 28-30) when we stopped by. The hotel was exactly as described in the other reviews. The property is bit dated, but it was very clean with a nice flat screen TV and free wifi. I paid a few extra bucks to have the larger King room and I think it was money well spent. Still, we paid around $100 a night during a peak time for this resort town. Our room had a fireplace and the inn keeper came up to personally start the fire since I was unfamiliar.

Free muffins were a nice extra.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 13, 2013
Thank you for your time for submitting a review. We are glad that you enjoyed your recent stay with us. Hopefully we will have the pleasure of hosting you again soon.
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From CA
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 7, 2013

Stayed for a weekend ski trip. Still as clean and nice as ever and they added the sauna and a little library/lounge next to the front office. Our stay was pleasant as ever, and we had a flat screen TV in the room this time....not sure if this a new thing or not. My teen-ager said she loves the coziness and she has stayed at nice hotels, but really loves the Sitzmark (and seeing the owners dog by the fireplace behind the office). Nice, quiet and relaxing stay and the owner/manager was as helpful as ever. Thanks again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 13, 2013
Thank you for taking the time to review your recent stay with us! We are so happy that you enjoyed your stay again :) The sauna and the lending library are new and hopefully you got the time to enjoy both! We were also pleased that you noticed the new 32 inch flat screen televisions...it was an upgrade we added last spring! Hopefully we will have the pleasure to host you the next time you are visiting Ruidoso.
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2012

After reading other reviews I trusted this place would be good. I was afraid that I would expect too much and be disappointed. Man, was I NOT! It was absolutely adorable, clean, rustic, etc etc. I cant say enough about how much we enjoyed this place. The owners are available if needed and were so very nice. We stayed in the family suite for the majority of the time we were there. I highly recommend this place :)

Room Tip: family suite is worth it with the bunks and a little extra room!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 13, 2013
Thank you so much for your review. We depend on guests such as yourself to spread the good word about our Inn! We are glad you enjoyed your stay with us and hopefully we can be your host again soon!
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Rapid City, South Dakota
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 5, 2012

I booked for 3 nights recently through a third-party service and got a price around $65 a night. For that, I got a clean room, good shower. I travel for business, so finding the family-run hotel vs. a chain hotel when I get a chance is a preference. That said, be prepared for some idiosyncricies. They don't guarantee housekeeping service after noon, and the lobby was often locked and dark when I walked by. If you are fairly sef-reliant and don't need the hotel staff to spoon feed you, you'll be fine. If you demand someone at your beck and call, this might be an issue. They have a small lending library in the front, which I used. Not close to a lot of stuff, and the parking lot is small, but a really nice little place for a low-key getaway.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, November 7, 2012
Thank you for your review. We appreciate your patronage...small family run businesses rely on clients such as yourself. We pride ourselves on a quality room at an affordable price. Because we are a family run business, we do live on site and try to be in the office as much as possible. We do not have a 24 hour front desk....we open at 9 am, often close for lunch, and then are usually in the office until 9:00 pm (10 pm on weekends) daily. We do have a doorbell or an emergency line that guests can call in case of emergencies...its not unusual for guest to lock themselves out of a room! Because of family obligations, sometimes we do step out of the office for short periods of time. Our housekeeping staff is not on site 24 hours since we only have 17 rooms, they are usually done cleaning by noon, but please feel free in the future should we have the pleasure of having you back as our guest to request after hour housekeeping and we are always happy to accomodate special requests. We are glad you were able to enjoy our lending library! That is a new service we are offering to our guests, and it is a pleasure knowing that you enjoyed that ammenity. Thank you again for your review and it was a pleasure serving you. Hopefully we will see you again in the future.
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Madison, Wisconsin
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 26, 2012

For the price, there is nothing wrong with the Sitzmark. It's a non-smoking motel with off-street parking right on the main drag. The rooms are small, comfortable, and clean. The bed in our room was very firm, too hard for me to sleep comfortably. The Sitzmark is not real convenient to restaurants, few within walking distance. There is a fair amount of traffic noise that filters into the rooms. We had to run the room fan to drown it out. It's tough to beat the price here, however, so for a night or two, the Sitzmark is O.K.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, November 11, 2012
Thank you for your review. We are happy you were pleased with your accomodations. We strive to provide a quality room at a fair price. We agree that we are on one of the main thoroughfares in town...only 1 mile from the midtown entertainment district...so if you are not used to some traffic noise, you may sometimes be able to hear it. The trade off to that is that you are conveniently located to all that Ruidoso has to offer. Being a tourist town, naturally some dates are going to be a bit busier than others. Again, we appreciate that you took the time to review our lodging facility and hope to have you back as a return guest.
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Lubbock, Texas
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 25, 2012

We go to Ruidoso 2-3 times a year but hasn't stayed here in many years, decided to give it a try since we were just passing thru and just needed an overnight stopover. What a pleasant surprise this place was. Even though this is an older property, it is very well maintained and updated, the rooms and grounds are spotless. The grounds are beautifully landscaped and the outdoor sauna and seating areas are an added bonus. Delicious homemade muffins and fresh coffee is provided in the foyer near the office each morning. Sitzmark is located at the far eastern end of the main downtown area so a bit too far to walk. Overall, a great value for your money.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, November 11, 2012
Thank you so much for taking time out of your day to review our Inn! We always appreciate when guests take the time to share their positive experience with others :) As a small family owned Inn, we take pride in providing guests with an enjoyable stay at a fair price. The sauna is new to our property, so were happy to hear that you liked it!! Thank you again for your review and we hope to have you again in the future as a repeat customer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sitzmark Chalet Inn

Address: 627 Sudderth Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 23 Hotels in Ruidoso
Price Range (Based on Average Rates): $
Number of rooms: 17
Official Description (provided by the hotel):
Welcome to the Sitzmark Chalet nestled under the tall pines of Ruidoso, NM. Our charming 17 unit inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way. Our classic regard to detail and customer service is something that you just can’t acquire in today’s cookie-cutter chain lodging atmosphere. We are located in the heart of Ruidoso close to restaurants, shopping, and nightlife. With a wonderful central location, you are close to all of the vacation activities you have been looking for. ... more   less 
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Also Known As:
Sitzmark Chalet Hotel

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