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“Grab a cookie and go...” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   307 US Hwy 70 W, Ruidoso, NM 88345 (Formerly Executive Inn and Suites Ruidoso)   |  
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Ranked #15 of 23 hotels in Ruidoso
Plainview, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Grab a cookie and go...”
3 of 5 stars Reviewed September 20, 2012

Ruidoso is about the outdoors, so this is an average place to sleep, grab a cookie, a cup of coffee and go discover Ruidoso. The desk clerks were very happy, helpful and accommodating. The exercise room was average, but adequate. We got what we expected and paid for.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 people have reviewed this hotel

Traveler rating
    8
    11
    7
    7
    14
See reviews for
17
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5
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2012 via mobile

They need to call this place just "Inn and Suites"! Very stiff beds, linens and towels are very thin! Time to Stop washing them and get new ones!!!! The wall paper is peeling off the walls in the bathroom, just take it off! The wall unit a/c needs more freon. It ran all night and still couldn't cool the room. Bottom line, I thought for one night it would be ok....not! I will drive to Roswell or Alamagordo before I stay here again.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruidoso, New Mexico
1 review
5 of 5 stars Reviewed August 21, 2012

Will be back in the future thanks! Room was clean and service was great. I will send my friends there in the future. Pool was great and I cant wail till the lounge is open again. Greg Good, Glencoe NM

Room Tip: Get a room close to the pool
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2012 via mobile

Selected this motel because it was dog friendly. Check- in Clerk was nice but it is the first time I have had a clerk make a photo copy of my driver license.
Room was dated, cigarette burns on plastic bath tub. Turned on air conditioner and it smelled like mildew. My daughter woke up in the morning to find a cock roach on her sheets - killed it and took a photo. We decided to pass on the breakfast. Upon checking out my daughter told female Clerk about roach and showed her the photo - her response was defensive rather than apologetic and she said it could not have come from the room as they had just done a "deep cleaning" . She gave her a complaint form to fill out and we left after my daughter told her she could find the bug in the room waste basket - never to return

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 10, 2012 via mobile

Quiet & restful. Dog friendly. Surprising continental free breakfast - cook your owm waffles with real butter and syrup among the usual items including fresh fruit. Property needs updating. Room was large and clean. Staff very friendly and professional. Location near racetrack but would have preferred to be downtown Ruidoso.

Stayed July 2012, traveled solo
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Sonora, Texas
1 review
4 of 5 stars Reviewed August 4, 2012

Very pleased with our three night stay at the Ruidoso location in late July. The staff was extremely helpful, when we needed to change our schedule. The room was clean--very important to us! The only problem was the shower flow; it came out too strongly, creating quite a wild spray. We mentioned it to the person at the front desk, who said she would definitely look into it. The breakfast was good; a variety of food to satisfy almost anyone's preferences. And there when you first arrive, in the lobby, a welcoming table of delicious cookies and coffee. Would definitely stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford UK
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 14, 2012

Stayed here for 5 nights in June. Staff very helpful and knowledgable re the local area. Also allowed me to print boarding cards for transatlantic flight back to the UK, saved me loads of hassle.
Room was basic and clean. Free wifi is always a plus.
Hotel is scheduled for major refurb. Expect an increase in quality in late 2012.

Stayed June 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites

Address: 307 US Hwy 70 W, Ruidoso, NM 88345 (Formerly Executive Inn and Suites Ruidoso)
Phone Number:
Location: United States > New Mexico > Ruidoso
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 23 hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Reservation Options:
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Also Known As:
Quality Inn Ruidoso
Ruidoso Quality Inn

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