“Big let down. What a dump - only words to describe this place”
1/14/2012. We come to ruidoso at least once a month and thought we would try the quality inn I have stayed at many quality inns and this is by far the worse experience. Let me say that the front desk clerk was polite and courteous everything else was below standard. Upon arriving we found the pool was out of order. Our kids like to swim and the pool is a necessity I asked the manager if we could cancel our reservation without being charged and she said she could do it but wouldn't. I was shocked. If she could do it why wouldn't she;just to make $75. I don't get it. Anyway we stayed Nothing to do within walking distance. Room was dirty,and smelled of cheap air deodorizer and a little like wet dog. They have breakfast ,not too bad. My wife and daughter went to eat and asked her to bring back a plate for me and my 4yr old. Mgr stopped her and said no food can leave the eating area. So I went down and passed 2 different people carrying food out ,one was filling a small cooler with fruit and yogurt. I maintained my anger s, filled two plates and walked back to the room. Passed the mgr on the way and she didn't say a word. If you stay bring wii, iPads and toys to keep you and kids occupied. Needless to say, we abruptly checked out and checked into our favorite. Hotel ruidoso for $5 more a night. It is clean, well maintained and within waLking distance to eats,drinks, and park plus pool is just the right size
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.