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“Romantic Getaway Weekend” 5 of 5 stars
Review of Upper Canyon Inn and Cabins

Upper Canyon Inn and Cabins
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Upper Canyon Inn and Cabins
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215 Main Road, Ruidoso, NM 88345   |  
Hotel amenities
Ranked #19 of 34 Specialty Lodging in Ruidoso
Albuquerque, New Mexico, United States
1 review
“Romantic Getaway Weekend”
5 of 5 stars Reviewed 3 weeks ago

Me & my boyfriend just spent the weekend here for his birthday and it was just what we needed! Everything in the cabin was updated and well maintained. It was actually much nicer than I was expecting! The location was great, it was secluded but still close enough to town. The bath tub is amazing! We will definitely stay here again. Highly recommended!

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Manager at Upper Canyon Inn and Cabins, responded to this review, 1 week ago
Thanks for the kind review. We are working very hard to get Upper Canyon Inn back to its former glory and it looks like we are succeeding! Come again anytime.
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6 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
Las Cruces, New Mexico
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 10, 2014

My bride and I spent a weekend here and stayed in the lodge.

The pros:
Fantastically updated with beautiful wood everywhere
Jacuzzi tub was pretty nice, super hot water if desired
Fireplace was awesome, really nice supply of firewood
Bathroom was pretty clean
Exterior of lodge is pretty awesome
Coke machine had credit card swipe
Location is very quiet even though it's directly on the road
Far enough out to be in the pines
Close enough to walk to downtown
Room heater works like a champ
Friendly staff
Reasonable price per night

The cons:
The bed was hard and sagged toward the middle. Tag said date of manufacture was 1993. The mattress was worth a full star downgrade as the bed affected our sleep. This was really the only negative part of our stay, but it was a pretty big one.

Conclusion:
Everything is nice: room, location, price. Almost everything is clean and updated. However, the mattress was ancient and affected our sleep. Because of the listed pros, we will continue to consider the Upper Canyon Inn for future stays. However, if the mattress situation isn't improved, we will also consider other establishments.

Room Tip: Even though the lodge is close to downtown, the combination of road construction and lack of sidewal...
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Manager at Upper Canyon Inn and Cabins, responded to this review, 1 week ago
Thanks for the feedback. I will check with the office to make sure they were made away of the mattress. The lodge was recently repossessed and we have obviously not ironed out all the bugs left behind by the past owners. The mattress will be replaced! Thanks and come again soon.
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London, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 4, 2014

Our "cabin", #12, was so not worth the charge. NOT updated as sign says, didn't have a proper kitchenette, as advertised. There was NO kitchen. On our first night we discovered the refridgerator Didn't Work..so go to office to report. Ok we'll get you a new one. Come Fri pm no new fridge. Go to office again..oh he's going to get it there, no problem. Hmm well it will still need to cool. There is NO kitchen sink... So,why bother putting a coffee pot on the table. Oh and why bother putting a microwave as well. No dishes, no sink..HMMM Where is one to wash. I expressed my dissatisfaction saying we should get a discount, we shall see at time of,check-out.

  • Stayed October 2014, traveled as a couple
    • 1 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Guest Relations Manager at Upper Canyon Inn and Cabins, responded to this review, October 7, 2014
We are sorry that you did not enjoy your stay. However, we see that you are confused about the cabin as you mention listings showing various amenities that were not present and you describe reading that the cabin had been updated.This cabin is not listed on any of our web sites or literature as it is an incomplete cabin undergoing renovations. It was rented to you as one without a kitchen and at a very discounted price. We rent it only when the town is full and there are no other options. It is our thinking that a guest would prefer to at least have a warm, comfortable place to sleep and shower than drive back home. Obviously, this did not work for you. As for the refrigerator, as you are aware, it was not the problem. There was a bad breaker which we replaced immediately.
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Austin, Texas
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

This was a nice little room. It came with a full kitchen that included a stove, refrigerator, microwave, plates and silverware. The bed was comfortable. Staff was excellent and knowledgable.

I particularly enjoyed the deck. It's a comfortable seating area with hummingbird feeders that overlooks cute cabins and the river.

The only downside to sleeping in the front part of the facility is road noise.

Stayed September 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Public Relations Manager at Upper Canyon Inn and Cabins, responded to this review, September 28, 2014
Thanks for the great review! You captured the essence of the lodge. Srry about the road noise, of course it usually gets very quiet as the evening draws on. Come again!
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

This was our first stay at Upper Canyon Inn. We were looking for a quiet weekend, and were pleasantly surprised at how nice this cabin is. Very clean and well kept. Everything was in good working order. We will definitely make a return visit in the future.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Owner at Upper Canyon Inn and Cabins, responded to this review, July 30, 2014
Thank you for the kind review. We look forward to your return.
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2014

This makes out 4th time to stay here. Would not stay ANYWHERE else while in Ruidoso. Cabins are awesome - secluded - clean - what else could you ask for ?? Cabin 12 is the one we have stayed at each and every time. My wife was disappointed not to find the Diary books that once were left here for people to write down their experiences. Other than that - great place.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WPCabins, Manager at Upper Canyon Inn and Cabins, responded to this review, July 15, 2014
Thanks for taking the time to review our lodge. Our cabins are nothing short of spectacular with vaulted ceilings, amazing wood craft, whirlpools, fireplaces and awesome decks. Come again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Upper Canyon Inn and Cabins

Address: 215 Main Road, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #19 of 34 Specialty Lodging in Ruidoso
Number of rooms: 4
Official Description (provided by the hotel):
The main lodge features whirlpool and budget rooms. Our cabins are couples/ whirlpool.Moderate pricing. ... more   less 
Also Known As:
Upper Canyon Inn And Cabins Hotel Ruidoso

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