i had stayed in this hotel before and i had a pleasant stay however on my last stay in november 22 2012, my experience was not pleasant. my room was not properly cleaned by housekeeping, they did not provide me with enought towels and shampoo,soap,conditioner, and cups. i requested them at the main desk and they promise me they will bring them to me and they never did. then the hotel did not had water service on my last day of my staying, it last it for an hour,finally the pool which my kids love to go was not heated, i asked the main lobby and they told me that maintenance was working on it which during my stay i never saw anybody working on it. all this unpleasant event changed the image and expectations from this hotel,overall bad experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.