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“Nice room but no restaurant.” 4 of 5 stars
Review of The Lodge at Sierra Blanca

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The Lodge at Sierra Blanca
2.5 of 5 Hotel   |   107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)   |  
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Ranked #5 of 23 Hotels in Ruidoso
Certificate of Excellence 2014
Top Contributor
101 reviews 101 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
“Nice room but no restaurant.”
4 of 5 stars Reviewed August 8, 2013

I was here for a convention. Check in was easy, my room was large with a balcony, jacuzzi, fireplace and kitchen. Breakfast is included but that's it for food. There is no restaurant here. Nice hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, August 9, 2013
Thank you for the review of your recent stay and your great comments about your suite. You are absolutely correct about our free full hot breakfast as well as the fact that we don't have an on site restaurant for lunch or dinner; however there are many great eating places within a short drive.
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198 reviews from our community

Traveler rating
    84
    54
    26
    17
    17
See reviews for
66
58
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 26, 2013

I stayed five nights and paid a premium for a standard room for which I would have paid half anywhere else. The room was antiquated: old style TV, uncomfortable beds, old nasty shower and bathroom, dirty carpet. Other than the convenience of being next to the convention center for an event, I can't understand why anyone would choose to stay here and pay this much!

  • Stayed July 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, August 9, 2013
Please accept my apologies for a less than perfect stay. For your next stay, you'll be happy to hear that we have been approved for new flat screen TVs in all rooms and suites. They will be installed in September. Carpets are cleaned on a regular schedule. Hope the value quotient will be more favorable on your next stay at the Lodge!
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Aiken, South Carolina
Top Contributor
155 reviews 155 reviews
31 hotel reviews
Reviews in 62 cities Reviews in 62 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 12, 2013

The pluses are nice large rooms with very comfortable beds, ease of parking and pleasant reception staff. Also a very elegant breakfast buffet with an omlet station. The distractors are no valet parking, some housekeeping issues(minor), and no restaurant. Bathroom is somewhat dated and needed a nonskid mat in tub. View from little patio is nice. From looking at other choices in area the Lodge looks to be a definite cut above the rest. .

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, July 25, 2013
Thank you for the review of your recent stay. We appreciate your comments and will discuss them at our next staff meeting.
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Albuquerque, New Mexico
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 14 cities Reviews in 14 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed July 9, 2013

This fabulous hotel in an even MORE fabulous setting is just calling me back again and again. This is my 3rd time here and each time I, Travelin' Jack, Pet Travel Guru Bulldog find more and more reasons to LUV this hotel!

Reason 1) Top Dog Customer Service. From welcome bag treats handed to me in dog-person to friendly staff throughout....makes a dog feel welcome furr sure!
Reason 2) Comfy cozy rooms. The suites are ideal for us pets that a) like to stretch out in comfort in a big roomy suite and b) have direct access to the patio and outdoors!
Reason 3) Wonderful grassy campus surrounds the property....with (GET THIS JACK FACT!) a fire hydrant right on property for us dogs! AND an off-leash dog park DIRECTLY behind the Lodge
Reason 4) More finds this time....like a Geo-caching site for us snoopy pups...right on property. So for your scavenger hounds out there....this is THE place to go!
Reason 5) GREAT complimentary hot breakfast....and this is no ordinary continental cardboard breakfast...NO SIRREE DOGGEE.....it's a made to order breakfast with Omelettes to order, and all the other trimmings too. AND (best part for us dogs), there is a nice outdoor patio dining area, where we pups can enjoy breakfast right with our people!
Reason 6) Convenient location to everything. There's a golf course directly next to the Lodge and the convention center is right next door-walking distance. Ski Apache ski area is easily accessible from the Lodge (and us dogs can even ride the enclosed gondola! HOT DIGGITY DOG! Bark about fun!) And Ruidoso is very pet friendly all around from shopping to dining to exploring and playing.

YUP-PUP, this travel savvy dog is IN LUV with the Lodge at Sierra Blanca. And I guarantee YOU will be too! It's definitely earned Travelin' Jack's prestigious 5-PAWS rating!

Room Tip: Make sure to BOOK a pet-friendly room...and ask for one with easy outdoor access!
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, July 25, 2013
Thank you for the great review and comments about the pet friendly aspects of the property. Hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cloudcroft, New Mexico
1 review
5 of 5 stars Reviewed July 3, 2013

You will not go wrong with the Lodge At Sierra Blanca
in Ruidoso. The staff will go above and beyond
to accomodate your family with a comfortable
and affordable room! The Indoor Pool is very large,
clean, and inviting. Most rooms have a balcony where you
can sit outside in the evenings and enjoy the peaceful
mountian air. The breakfast is the best around!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, July 8, 2013
Thank you for your review and your great comments. We will share them with the staff at our next meeting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruidoso Downs, New Mexico
1 review
5 of 5 stars Reviewed July 1, 2013

Ever since the first time I came to Ruidoso, I had the best experience with the hotel, and ever since then, my family and I always stay here because of their hospitality and wonderful service! I love this place!

Room Tip: Any room is great but their king suites are the best
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, July 8, 2013
Thank you for your review and the great comments. We are glad you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alamogordo, New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 26, 2013

The staff at this hotel are exceptional. Gracious and helpful and never make you feel like you are a problem. They make you feel like you are home and they are part of your family. My friend missplaced her money and it was all the money she had to spend. AMAZINGLY enough, when she got back to her room, the staff had put it gently on the pillow so she would see it! The breakfast is real food and better than most places that offer breakfast. You can even get a fresh omlet. The area is beautiful and it is right in between the town of Ruidoso and the Spencer Theater.

Room Tip: I always stay on the first floor and it is very comfortable; very quiet.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LodgeAtSierraBlanca, General Manager at The Lodge at Sierra Blanca, responded to this review, June 27, 2013
Thank you for the review of your recent stay at the Lodge. I will be sure to share your great comments with our entire staff. Come stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lodge at Sierra Blanca

Address: 107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly Hawthorn Suites)
Phone Number:
Location: United States > New Mexico > Ruidoso
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 23 Hotels in Ruidoso
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Lodge at Sierra Blanca 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
The Lodge at Sierra Blanca is your ultimate retreat for family vacations and couples getaways. Most suites include Jacuzzi tubs for two, cozy patios, gas fireplaces, kitchenettes, spectacular views and a full hot complimentary breakfast on us. The Lodge is surrounded by the Links at Sierra Blanca, a links style golf course open to the public. The Lodge features a large lodge-style lobby, indoor pool and hot tub, fitness room, cocktail lounge and gift shop. There's also a large outdoor patio with a fire pit. Views include lush golf greens and 12,003 ft. Sierra Blanca Mountain. ... more   less 
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Also Known As:
The Lodge At Sierra Blanca Hotel Ruidoso
Hotel At Sierra Blanca
At Sierra Blanca Ruidoso

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