The service and rooms rate below one star. Sheets looked disqusting and couch looked like it had been outside for a year. When I told them I wouldn't be staying the man at desk, John said I was ridiculous and wouldn't refund my money and was hesitant when I mentioned about seeing rooms. Please don't waste your time, money, and aggravation on this hideout hole.

I drove 1100 miles to be a workamper at Hombre Gordito and never in my life have I ever met the nicest two people, Jon & Peggy, in all the world. They welcome me with open arms and have brought me in the family.

The service that the staff provides is by far outstanding, and I have heard the remarks on the other owner. I was nervous at first too! But I am here now, listening to guests tell how much they have enjoyed the comforts and cleanliness of the cabins. They will be back they say, and I will be at the front desk with Peggy and Jon, ready to welcome each and everyone. So please don't hesitate, come and visit and say hi! We all promise our best!

Maureen B

please dont be discouraged by all the bad reviews they are under new ownership and it MUCH better than before the new owners are from arizona they speak great english and are very friendly are hot tub did not work properly and they were very nice about it an credited are money back to us. the old owners were from europe and are going back, which they should because they ran a bad ranch. please go here its a good place take my word they need there reputation rebuilt because the old people made it crap.

My wife and I travelled to the Hideout with our 11 y.o. son & three small dogs which were accomodated with open arms. When we arrived EVERYTHING was ready for our ski package and the staff and the owners welcomed us like family! Even our 3 mutts!!! I booked with them before reading all these negative reviews in Trip Advisor and was TERRIFIED. Turned out for no reason at all. The cabin accomodatons were very nice and clean and very spacious as well. The value for the price was FANTASTIC. All I can tell all the crybabies out there is to stay at the Four Seasons if you expect 4 Star accomodations; if you have a family and are on a budget and want a great place to stay, ALTO HOMBRE GORDITO is for you! We will definitely be going back - And thanks Hideout for a memorable vacation! - The Appel family.