I drove 1100 miles to be a workamper at Hombre Gordito and never in my life have I ever met the nicest two people, Jon & Peggy, in all the world. They welcome me with open arms and have brought me in the family.

The service that the staff provides is by far outstanding, and I have heard the remarks on the other owner. I was nervous at first too! But I am here now, listening to guests tell how much they have enjoyed the comforts and cleanliness of the cabins. They will be back they say, and I will be at the front desk with Peggy and Jon, ready to welcome each and everyone. So please don't hesitate, come and visit and say hi! We all promise our best!

Maureen B

please dont be discouraged by all the bad reviews they are under new ownership and it MUCH better than before the new owners are from arizona they speak great english and are very friendly are hot tub did not work properly and they were very nice about it an credited are money back to us. the old owners were from europe and are going back, which they should because they ran a bad ranch. please go here its a good place take my word they need there reputation rebuilt because the old people made it crap.

My wife and I travelled to the Hideout with our 11 y.o. son & three small dogs which were accomodated with open arms. When we arrived EVERYTHING was ready for our ski package and the staff and the owners welcomed us like family! Even our 3 mutts!!! I booked with them before reading all these negative reviews in Trip Advisor and was TERRIFIED. Turned out for no reason at all. The cabin accomodatons were very nice and clean and very spacious as well. The value for the price was FANTASTIC. All I can tell all the crybabies out there is to stay at the Four Seasons if you expect 4 Star accomodations; if you have a family and are on a budget and want a great place to stay, ALTO HOMBRE GORDITO is for you! We will definitely be going back - And thanks Hideout for a memorable vacation! - The Appel family.

The owners are THIEVES! They over-charged my credit card and refused to correct it. I am working with my credit card company to get this fixed. We bought a package deal with ski/snowboard equipment and lessons at Ski Apache. The owners refused to give us the lesson vouchers. They refused to refund the deposit on the ski/snowboard equipment after we returned them in perfect condition. Their answer to everything they did is "That is not my problem. Sue us." They are despicable people. This was on Christmas. They don't care. We called police to get back the money they stole on our credit card. The sheriff said they get calls non-stop from customers about these owners, they take advantage of out of town visitors because they can get away with it. Avoid this place, you will regret staying here as everyone at this place at the same time as us, has agreed! There was no heat in our cabin, they refused to sand the road to our cabin, so our senior citizen parents had to park at office and carry all belongings up hill to their room. The beds are old, disgusting. The rooms are filthy, kitchen gross. What a nightmare!