My husband and I were rushed out the door on the morning of our departure. While trying to enjoy our last morning in the bush, I was asked by 3 different staff members about our departure time. The staff made it clear that the next guests were arriving at 11 AM and they wanted to have our room ready for the next guests at that time. We were leaving around 9 AM, which I told each staff member that asked, but I felt very annoyed that I had to be asked by multiple staff members. I felt we were being rushed out the door, which is not the treatment you would expect at a lodge that claims to provide you with the "ultimate in luxury." The manager, Duncan Rodgers, can try to refute this, however he was not present the morning of our departure. Furthermore, the lodge had made no effort to make sure our room was ready when we arrived, which may have been because we received a "heavy discount" of 20% off. Maybe if you pay full price you are treated better, but I felt that my business was not appreciated and I will not return to this lodge.
- Also Known As:
- Leopard Hills Hotel Leopard Hills Private Game Reserve
- Leopard Hills Hotel
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