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“Welcome Haven” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
3595 North Main Street, Roswell, NM 88201   |  
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Hotel amenities
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Choice Privileges Points
Ranked #7 of 25 Hotels in Roswell
Lubbock
Top Contributor
122 reviews 122 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
125 helpful votes 125 helpful votes
“Welcome Haven”
4 of 5 stars Reviewed June 18, 2014

I had only driven from Ruidoso when I got to Roswell about 7:00 pm and had such a sinking spell I knew I could not continue on the road. As a Choice Privileges member first I called their preferred number and was told the rate was over 10.00 higher for the one accessible room on the ground floor. Since the website does not show there is no elevator I called the hotel direct. The lady who answered the phone said yes, there was a first floor accessible room available, great since I cannot do stairs. I would have had to book elsewhere if I couldn't get first floor. I asked if I could book it at the website price and she said yes. I guess some people have had problems there but my room was close to a door to unload my car. The room was super clean, big comfy bed with hard and soft pillows, huge TV, chair/ottoman, fridge in a lovely credenza. Breakfast was pretty standard but very well maintained breakfast area with a friendly attendant. The orange juice was not watered down, big plus and the coffee was quite good. A definite pleasant stay when I needed a haven to relax after a busy weekend.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phylis k, Front Office Manager at Comfort Inn, responded to this review, June 19, 2014
Thank you so much for your great comments on our hotel. I'm so glad you enjoyed your stay with us at Comfort Inn Roswell. Any time you need a get away please give us a call. We do try to honor special requests.

Kind regards,
phylis king
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132 reviews from our community

Traveler rating
    66
    46
    10
    4
    6
See reviews for
40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Topeka, Kansas
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 8, 2014

This was a great place, looks like was recently remodeled, our room was really nice, clean, great new king bed, extremely comfortable. Breakfast was excellent, pool looked clean and well kept. Staff was very nice and friendly. Would recommend, and would stay here again!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phylis k, Front Office Manager at Comfort Inn, responded to this review, June 18, 2014
I really appreciate your wonderful post on TRIPADVISOR. So glad you enjoyed your stay at our hotel. Hoping to see you again soon.
thanks
phylis
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UK
Top Contributor
99 reviews 99 reviews
61 hotel reviews
Reviews in 47 cities Reviews in 47 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 24, 2014

Stayed for a night whilst passing through. Despite being a little older in the motel stakes everything was fine and clean. The sink is not in the bathroom but still in a seperate area to the bed area.

There isn't a lift but there is only two floors - although you do remember how useful they are when lugging your case up the stairs!

We were in a king room but we were suprised that there was only two pillows (although I know we only have one head each!!)

The hotel indeed the whole town was very busy as I think there was graduation on as well as a hike it or spike it football tournament. We were worried the young adults might be rowdy but we didnt hear anything. There were storms over Roswell for most of the night giving a lot of thunder and record breaking rainfall (4 inches =!) but luckily nothing that meant we had to leave. The car park was dry by morning.

Staff were friendly too. It's situabled on the main street of Roswell so its easy to access.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phylis k, Front Office Manager at Comfort Inn, responded to this review, June 18, 2014
I appreciate your response to our hotel on tripadvisor. You were correct is was a very busy weekend with graduation & hike it & spike it. We all would like to have an elevator on the property it would make things so much easier for our guests. I am very happy to hear you weren't bother by any of the noise from our enthusiastic hike it spike it guests. Thank you for staying with us at Comfort Inn Roswell, NM

phylis
front desk manager
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Corpus Christi, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

My wife and I have been on a 3 week road trip from our home in Corpus Christi TX out to California and back taking in all the sights, 7 states and 8 National Parks. Last night was our last night in a hotel before home and we chose the Comfort Inn in Roswell NM. We try to always stay in a Comfort Inn, Best Western, or Quality Inn. Given the choice and comparable rates we pick Comfort Inns because they have the most comfortable beds and pillows, and large flat screen TV's. This one was no exception. Slept like a baby! We've stayed in Hilton's, Hyatt's, and Marriott's. Comfort's rooms are consistently just as nice at a fraction of the price and they're everywhere. So if you want a comfortable room that won't break the bank, stay at Comfort Inn.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 22, 2014

We stopped in Roswell to take our little girl to the UFO museum (disappointing!) but were surprised by the Comfort Inn. We were traveling with our dog and he was welcomed with open arms. No charge either! They even gave him a bone. The room was so comfortable and the beds were superb. We all slept very well, We even had a movie channel that we did not have to pay for! The breakfast was a bonus too. The lady at the front was lovely and helpful and very dog friendly!! A perfect place to spend the night in Roswell.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buda, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

Great deal on room. It had two complimentary water in your room, comfortable beds, choice of both a firm and soft pillows on bed too, refrigerator, microwave and an updated flat panel TV, woke up feeling rested and a nice variety for breakfast. Clean pool and small hot tub to unwind in after a long drive, but pool area closes at ten. We had rooms 102 and 104 next to the pool and did not hear the kids that were playing in the pool.

Stayed January 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Top Contributor
57 reviews 57 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2013

We have stayed in Roswell before and this was certainly our best room. The location was easy to find - on the highway. Our room was clean and spacious. There was also a split bathroom which we enjoy. Jauna's Grill & Cantina, next door, served us a good dinner. The hotels hot breakfast was also good.Would recommend and will likely stay here again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 3595 North Main Street, Roswell, NM 88201
Phone Number:
Location: United States > New Mexico > Roswell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Roswell
#8 Romantic Hotel in Roswell
Price Range (Based on Average Rates): $
Number of rooms: 55
Reservation Options:
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Also Known As:
Comfort Hotel Roswell
Comfort Inn Roswell
Roswell Comfort Inn

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