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“Horrible, dirty, and rude. Do not go here!” 1 of 5 stars
Review of Mayo Lodge

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Mayo Lodge
1716 West 2nd Street, Roswell, NM 88201   |  
Hotel amenities
Ranked #25 of 25 Hotels in Roswell
1 review
3 helpful votes 3 helpful votes
“Horrible, dirty, and rude. Do not go here!”
1 of 5 stars Reviewed July 5, 2014 via mobile

We were here for a week for the Alien Festival and rented several rooms. The bathrooms have a lot of mold and mildew and the exhaust fan is worthless. We had 5 to a room and they would argue over giving us more than 4 towels, then not give us any more washcloths or hand towels. Since we were working the festival, we would get back late at night, then sleep later to be at the festival again at noon. The hotel refused to clean the rooms or even bring toilet paper if it was earlier than 8am or later than 9am, so our trash didn't get dumped, unless we did it. When I'd call, either no one would answer, I'd get the 3rd degree on why we needed more towels and why I didn't call at 8am when the one day I called at 6 am they didn't want to bring me towels because it was early. Plus I went to get ice (literally not 10ft from the room), leaving a 12 yo asleep, and a man walked in the room, from the room next to ours, intent on doing God knows what, running out when I came back in. The hotel manager didn't care. And we had an armed police chase through the hotel once night.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    3 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
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Additional Information about Mayo Lodge

Address: 1716 West 2nd Street, Roswell, NM 88201
Location: United States > New Mexico > Roswell
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #25 of 25 Hotels in Roswell
Price Range (Based on Average Rates): $
Number of rooms: 26
Reservation Options:
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