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Reviewed April 13, 2014

Nice check in person. Large room that is not common for the price. Breakfast was good. Exercise room had good equipment. We had a handicap room & the handicap bathroom shower could have used a chair & some hangers for clothes. Second day of our stay the key wouldn't work for our room. That was reprogrammed. Then there was a message light on our phone & any call made when busy. Went down to desk & that person did know how or didn't care to help with the phone problem. Hard to go to sleep with a blinking red light next to you bed. Unplugging made the light go out.

Date of stay: March 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank eds_travels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie B, General Manager at Comfort Suites Roswell, responded to this reviewResponded June 13, 2014

We would like to thank you for staying with us while you were in Roswell, NM and for also taking the time to take the survey. We would truly like to apologize for the inconveniences you had while you were staying with us, from the key not working to the light blinking all night. We have been working with our employees so that if a situation does arise they will know how to handle it.

We hope to see you again the next time you're in the area.

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Reviewed April 12, 2014

I doubt that you could find a better value in Roswell. This three-year-old facility is kept in "like new condition." We wouldn't look any further than here for a place to stay. Good breakfast and great people.

Date of stay: April 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tsainta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie B, General Manager at Comfort Suites Roswell, responded to this reviewResponded June 13, 2014

We would like to take the time to personally thank you for your kind words in describing our hotel. We're glad that you enjoyed your stay while you were in town and we look forward to seeing you again.

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Reviewed April 9, 2014 via mobile

Loved this hotel. Bed was comfortable. Loved all the granite and stainless appliances and restroom stuff. 2 flat screens. Room was clean and roomie. Will stay here next time I'm In Roswell. Breakfast was good. Exercise room was good also. Will have to try the pool next time I'm here.

Date of stay: April 2014
Trip type: Traveled on business
Thank Jesse S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie B, General Manager at Comfort Suites Roswell, responded to this reviewResponded June 13, 2014

We would like to thank you for staying with us at Comfort Suites. We're glad to hear that you enjoyed the amenities that we have at the hotel and are pleased to hear that you would be back. Thank you for taking the time to take the survey.

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Reviewed April 1, 2014

Clean and spacious, with excellent staff. There is obvious pride taken by the staff of this hotel. Everything is clean, fresh smelling. Your greeted each morning at breakfast by Rosa, who is very pleasant and helpful. We would definitely stay here again and hope you do as well.

Date of stay: April 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhonda P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie B, General Manager at Comfort Suites Roswell, responded to this reviewResponded June 13, 2014

We would like to personally thank you for your kind words about our hotel. We do take pride in our hotel, and are glad that it has met your expectations. Thank you for staying with us and we look forward to seeing you on your next trip to Roswell, NM.

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Reviewed March 31, 2014 via mobile

This hotel is just overall very great! They have a pool, wifi, awesome breakfast, and very clean and comfortable rooms! Breakfast was very good. They had waffles and pancake makers and strawberry flavoring. Also has cereal, muffins, bagels, fruit, and eggs with sausage. The best night sleep ever for me! Staying here was the best choice!!

Date of stay: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ReviewRaver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacie B, General Manager at Comfort Suites Roswell, responded to this reviewResponded June 14, 2014

We're pleased to hear that you enjoyed our amenities while you were staying with us. Thank you for your kind words. We look forward to seeing you on your next stay at Comfort Suites.

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