This hotel was absolutely disgusting. I will never stay here again and I will tell anyone who's traveling to Roswell to not stay here either. Me and a friend stayed here for a couple of nights on a road trip. I made reservations 2 months in advance and yet when I walked into the lobby the woman at the desk just stared at me and then 5 minutes later finally got off her butt to come see what I wanted. We got to our room, discovering along the way that the pool is closed and doesn't look like it's been open in years, though all of its advertisements mention it. The supports holding up the awning over the sidewalk in front of the rooms were nearly all cracked, several having looked like they've been run into with a car. In the room, the bathroom was gross. There were dead bugs on the floor and a big crack in the wall above the bathtub fixtures. The Wi-Fi was spotty. I tried to get it to work for an hour and it would connect and disconnect repeatedly. Finally I went to the lobby to talk to them about it and he tried to tell me it was working and that it must be my computer. I know in his culture (he was from India) they don't listen to women (have had this same thing happen to me before both over the phone and in person), but that was no excuse to tell me it was a problem on my end. Neither my kindle nor my laptop would stay connected, and neither would my friend's phone, so I know it wasn't us. I told him, rather forcefully, it wasn't a problem on our end and that it wouldn't even register that there was a connection available. He finally gave an exasperated sigh and said he'd take his phone to check it out. 10 minutes later it was working the best it worked the entire stay. It however did not stay that way and I was lucky to get my homework turned in on time. It was spotty off and on the remainder of our stay. Another thing is the ice machine. It was old and nasty. Nasty as in there was mold growing all over it, which I don't have to tell you would definitely make someone sick, if the thing was working at all. After seeing all the mold I decided I didn't even want to know if the thing worked or not. Breakfast was almost non-existent and me and my friend didn't even bother to eat there. They had some cereal and some coffee. That's it. This place is awful and I hope they go out of business soon. I normally don't have any problems with the hotels I stay at, but I couldn't keep quiet on this one. Don't stay here if you have any other option. It might be the cheapest, but there's a reason for that!
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- Also Known As:
- National 9 Hotel