Stayed here for 4 nights in Sept/Oct, over the Balloon Fiesta weekend. Good property, good value, excellent location if in Rio Rancho or ABQ north. Details...
ROOMS: Standard rooms for any Hilton Garden Inn built in the last few years. Comfortable, reasonable size, very clean, OK bed, work desk, all the usual stuff. Rooms with mountain view are nice, so try to request one if you can.
DINING: Had the buffet breakfast on 3 mornings. We got coupons for free continental or $2 upgrade to full breakfast, and I think most rates come with that. Pretty darn good for hotel buffet. Didn't eat any other meals at the hotel - too many good restaurants to try in ABQ.
SERVICE: Overall good, but it was the tale of two personalities. Most people we dealt with were great, helpful, etc. One exception though - there was a young guy (whom I won't name) that was working the desk at various times during out stay who was just plain incompetant. Without too much detail, this kid literally didn't know what street the hotel was on. No joke. It's on Rio Rancho Blvd, he thought it was Coors. He had some other problems, and didn't seem to know how to do... anything. But he was the exception.
OTHER: Pool is small, hot tub was too, but they both worked and were pleasant. In most ways, it was a lot like other HGI hotels I've been too that were built recently, with similar amenities.
VALUE: I got a rate of $109/night, requested and got a mountain view room. And that was on Balloon Fiesta weekend, which is the biggest weekend of the year in ABQ area for tourists. Excellent value for a strong 3* property.
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- Also Known As:
- Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
- Hilton Rio Rancho
- Rio Rancho Hilton
- Hilton Garden Inn Rio Rancho