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Inn at Rio Rancho Hotel & Conference Center: Traveler Reviews

1465 Rio Rancho Dr SE, Rio Rancho, NM 87124 (Formerly Best Western)
Hotel amenities
Inn at Rio Rancho Hotel & Conference Center
Ranked #6 of 6 hotels in Rio Rancho
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62 reviews from our community

    Trip type
Traveler rating
    12
    15
    12
    6
    17
Date Rating
Santa Fe, New Mexico
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Average Stay”
3 of 5 stars Reviewed July 9, 2012

We have stayed here several time since it is pet friendly. The outdoor pool is nice so we were happy. Room was clean but it is showing its age.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MovingOn4 about Inn at Rio Rancho Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Not good!”
1 of 5 stars Reviewed July 2, 2012

We arrived and ended up not staying the night. We had reservations but we left and stayed elsewhere. The rooms are outdated And not clean. This hotel needs major renovations. We stayed with others and out of three of us All three could not lock our doors. All of us had drains that were slow to wouldn't drain at all. My husband went the next day and talked to the manger to make sure we would not be charged. He was very friendly and said there would be no charge. I would not stay here again.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Srwarner117 about Inn at Rio Rancho Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Polacca, Arizona, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Website is deceiving”
1 of 5 stars Reviewed July 2, 2012

My husband and I were hoping for a nice relaxing weekend. There was a fan noise coming through the wall from another room. We heard the gate closing all night and did not get much sleep. The room we were in did not look renovated. There was no clock, coffee pot or dryer. Bed was not comfortable. We were looking forward to the jacuzzi which was covered and not working. The pool had bugs and pine needles floating around. We were extremely dissappointed. We took our dog with us and it seemed like we were put in the worst room just because we had a pet. The lobby was a little warm and not comfortable when waiting to check in. It felt like a swamp cooler was used for cooling which does not the place cool if you have to have the front doors open. There was only one person at the front desk. We would not recommend this place to anyone. You truely get what you pay for.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Whitecloudgirl about Inn at Rio Rancho Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dexter, New Mexico, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beware of outdated policy”
1 of 5 stars Reviewed March 8, 2012

Traveled for a state basketball tournament-a team loss did not necessitate an overnight stay. We even drove to the hotel as soon as we knew we would be going home which was by 2 PM to explain our situation which they already knew because we booked the rate according to the event, but because it wasn't 24 hours we were still charged...most hotels accept cancellations by 6 PM but they definitely took advantage of our situation.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Service
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Ask Jeri F about Inn at Rio Rancho Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
“Staff was very kind”
3 of 5 stars Reviewed November 28, 2011

I were stayed for 3 days and all staff was so nicely treated me. Room wasn't clean and satisfied but I don't want complaint to compare the price range.
Didn't expect excellent. I am travling a lot cause of my business nature. it is not too bad unless I pay several hundred per night in high end hotel.
I will stay again in Jan, 2012.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eugene C about Inn at Rio Rancho Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Extended Stay America - Albuquerque - Rio Rancho
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Additional Information about Inn at Rio Rancho Hotel & Conference Center

Also Known As:
Inn At Rio Rancho Hotel And Conference Center
Inn At Rio Rancho Hotel Rio Rancho
Inn At Rio Rancho Hotel
Hotel Rio Rancho
Address: 1465 Rio Rancho Dr SE, Rio Rancho, NM 87124 (Formerly Best Western)
Region: United States > New Mexico > Rio Rancho
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Rio Rancho
Price Range: $
Official Description (provided by the hotel):
118 ultraclean & modern guest rooms in a full service resort-style landmark hotel, conveniently located NW Albuquerque. Experience our relaxing and tranquil botanical garden-courtyard which features a sparkling seasonal swimming pool, a gazebo, water fountains, BBQ grills and towering Ponderosa pines along with an abundance of immaculate flowers and bushes located in our 2-acre slice of paradise. Complimentary daily expanded breakfast buffet and free wifi. Pet friendly w/fee and guest laundry. Come experience the "Best margaritas and tequila-lime grills in New Mexico" at the on-property Toro Tequila Bar & Grill w/LIVE music! Very affordable and an excellent value plus friendly service. A combination that can't be beat. Hope to see you soon! ... more   less 
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Inn at Rio Rancho Hotel & Conference Center
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