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“Great desk personnel. Room was a little worn but clean and...” 4 of 5 stars
Review of Days Inn of Rio Rancho

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Days Inn of Rio Rancho
2.0 of 5 Hotel   |   4200 Crestview Dr SE, Hwy 528 and Crestview Drive, Rio Rancho, NM 87124   |  
Hotel amenities
Ranked #4 of 5 hotels in Rio Rancho
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112 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Rio Rancho, New Mexico
1 review
3 of 5 stars Reviewed February 15, 2014

We were in town to house hunt, which is very tiring and stressful. It's times like this that one really needs excellent customer service. The young lady who was on night duty was extremely rude. Not only did she seem bored and uncaring but was downright snotty. There is a sign in every bathroom stating that Day's Inn wants this to be the best experience and that if we forgot anything just to ask at the front desk. I wanted to wash my hair, but there was only shampoo. When was the last time you checked into any type of lodging that did not provide both. The girl snapped out " GO TO TARGET, THEY HAVE IT.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DevanP_7, Director of Sales at Days Inn of Rio Rancho, responded to this review, June 5, 2014
Hello

Thank you for the review on your recent stay with us at the Days inn in Rio Rancho.

We would like to apologize for your negative experience and hope that we can change your stay into a completely positive one in the future.

Thank you Days Inn Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn of Rio Rancho

Address: 4200 Crestview Dr SE, Hwy 528 and Crestview Drive, Rio Rancho, NM 87124
Location: United States > New Mexico > Rio Rancho
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn of Rio Rancho 2*
Reservation Options:
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Also Known As:
Days Inn Rio Rancho
Rio Rancho Days Inn

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