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“Excellent Holiday Inn!” 5 of 5 stars
Review of Holiday Inn Express Raton

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Holiday Inn Express Raton
2.5 of 5 Motel   |   101 Card Avenue, I-25 Exit 450, Raton, NM 87740   |  
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Ranked #2 of 19 Hotels in Raton
Grapevine, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent Holiday Inn!”
5 of 5 stars Reviewed August 1, 2014 via mobile

My kids and I stayed at this Holiday Inn on our way to Colorado last summer, and we loved it so much that we stayed here again this summer. Beautiful property, friendly staff, fun putting green for the kids outside, delicious snacks served in the late afternoon/early evening, and a comfortable night's sleep. We couldn't ask for anything more. The rooms are spacious, and the hotel is quiet. We will definitely stay here anytime we are driving to Colorado.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, August 10, 2014
We sincerely appreciate your loyalty to our hotel, and thank you for sharing your recent experience with others. It was rewarding to read how much you and your family enjoy the clean, comfortable accommodations, as well as the service that you received.
We look forward to your next visit.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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200 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • German first
  • Italian first
  • Any
English first
Scottsdale, Arizona
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 31, 2014

Never stayed in a Holiday Inn Express before.... This was an EXCELLENT hotel!
Prices was right, front desk was cheerful... the Handicap room was HUGE and had all the amenities an ADA room should have (but usually miss)!
Rooms were spotless and well designed.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, August 1, 2014
We sincerely appreciate your glowing comments, and thank you very much for sharing your recent experience at our hotel with others. We were happy to see that our accessible room had everything you needed and more, as we strive to exceed our guest's expectations.
We hope to see you again when you travel to the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainesville, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 20, 2014

While passing through the area, my daughter and I needed a place to stay. I had seen the billboards for the Holiday Inn Express and thought why not. I had no reservation and was on no discount or reward program with Holiday Inn. I was greeted with a warm welcome and pretty impressed by just the lobby. They had a suite available and the nice young man at the counter was able to give me a discounted rate for signing up for the rewards program. Our room was very comfortable, clean and quiet. This hotel is past the main exit in Raton by the hospital and well worth going past all the conveniences. We left quite early in the morning and once again i was greeted with friendly staff offering me the free breakfast they serve. I don't normally write reviews for a place i just happened to stop at for the night but this hotel was worth mentioning due to the warm hospitality.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, July 21, 2014
We thank you very much for choosing our hotel as you passed through the area. We were very pleased to see how much you enjoyed your upgraded suite, and happy to see you signed up for the IHG rewards program. We hope to be your hotel of choice in the area, thank you for sharing your experience at our hotel with others.

Marilyn Edwards
Guest Service Manager
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Sugar Land, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

We come here on occasion to visit New Mexico, and this hotel is very convenient. The service was great, a lady named Anaya helped me in every way needed. The rooms are very quiet and big enough for a family and it is very clean.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, July 18, 2014
We were pleased to see how much you enjoyed your stay, that you found the hotel to be both clean and comfortable, and that you appreciated the service that you received. We look forward to seeing you again soon.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leander, Texas
2 reviews
5 of 5 stars Reviewed July 13, 2014

We make a trip to Raton every July 4 for the balloon rally. Prices are reasonable for busy weekend. The rooms are cleaned each day and always feel fresh. Temperature of the room is always reasonable, and we can make any minor adjustment we need. Staff are very friendly and helpful. We feel like we are staying with old friends. Follow up messages also make us feel wanted. We have stayed with them since they opened and never have had a problem of any sort. Love their 'Handicap' rooms with walk-in showers. Very convenient for older guests with some limits to mobility. We will be back!

Room Tip: Just tell them what you want, and they will get it for you if available.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, July 16, 2014
We sincerely appreciate your loyalty to our hotel, and thank you very much for taking the time to share your recent experience at our hotel with others. We are very proud of our hotel and the service that we provide, it was very rewarding to see that we have exceeded your expectations. We look forward to your next visit.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Post Falls, ID
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed at the HIE in Raton over the 4th of July weekend. We were cheerfully greeted and even accommodated with an early check-in! The suites were spacious, clean, and comfortable. The hotel's location is convenient and quiet. There is a nice outdoor seating area. It is very well managed! My husband keeps talking about how clean it was. We will stay there again.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, guest service manager at Holiday Inn Express Raton, responded to this review, July 10, 2014
Thank you very much for your glowing comments, the entire staff was thrilled to read how much you enjoyed your stay with us. We look forward to being your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 6, 2014

We chose this hotel because of tripadvisor ratings and because they have pet friendly rooms. I do not believe all rooms are pet friendly but we luckily got one and it worked well. They accepted our 80 pound pup and the room was on the first floor right by a side door. The room was clean and the floor was tiled... Easy to clean so there were no weird chemical odors to cover up pet smells.

The staff was professional enough. Nothing over the top. It was just a decent and clean average room with the pet conveniences.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Relations Manager at Holiday Inn Express Raton, responded to this review, July 10, 2014
From one pet lover to another- we were very pleased to see how much you enjoyed our Pet Friendly hotel, and thank you for sharing your recent experience there with others. We hope to be your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Raton

Address: 101 Card Avenue, I-25 Exit 450, Raton, NM 87740
Phone Number:
Location: United States > New Mexico > Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Raton
#2 Romantic Hotel in Raton
#3 Business Hotel in Raton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Raton 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Looking for a great Hotel in Raton? Enjoy a western experience in Raton, New Mexico at the Award winning Holiday Inn Express Hotel & Suites-Raton. Located in the mountains of Northeastern New Mexico the Holiday Inn Express Hotel & Suites-Raton offers exceptionally clean, quiet and comfortable lodging to travelers on I-25 and Highway 87. We now have 34 new luxury suites including two-room Kid's Suites and private spa suites. Our guests are welcomed with a complimentary evening Priority Club social and our indoor swimming pool and hot tub are open 24 hours for play and relaxation at any time. Enjoy the new Express Start complimentary breakfast bar featuring the famous cinnamon roll. Our new meeting/banquet room comfortably seats 40-75 people and we would love to host your next retreat meeting or seminar. Conveniently located equidistant (220 miles) from Denver, Albuquerque, and Amarillo. We are just one and a half hour from some of the finest snow skiing in the world, and the outdoor enthusiasts will love the viewing opportunities for deer, elk, bear, mountain lion and other species. Trout fishing at Lake Maloya in Sugarite State Park is only 8 miles away. Famous Vermejo Park Ranch is only 34 miles west of our hotel. While in Raton it is well worth a stop at our new Visitor's Center and Chamber office located one mile north of our Hotel.Come and enjoy the pure Enchantment of our Hotel and our wonderful community. ... more   less 
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Also Known As:
Holiday Inn Express Raton Hotel Raton
Holiday Inn Raton
Raton Holiday Inn Express

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