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“Good facilities” 4 of 5 stars
Review of Holiday Inn Express Raton

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Holiday Inn Express Raton
2.5 of 5 Motel   |   101 Card Avenue, I-25 Exit 450, Raton, NM 87740   |  
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Ranked #3 of 19 Hotels in Raton
Certificate of Excellence
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good facilities”
4 of 5 stars Reviewed June 25, 2014

Desk staff was very friendly. Good, clean breakfast area. Room decor was nice. Wish there were more kid's channels on TV. Easy access to interstate and attractions on south end of town. Would definitely stay here again!

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, guest service manager at Holiday Inn Express Raton, responded to this review, June 27, 2014
Thank you for choosing our hotel when in the Raton area, and for sharing your experience there with others. We were pleased to read your comments, and to see how much you enjoyed the accommodations, the free breakfast, as well as the service that you received.
We hope to see you again very soon.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    143
    49
    13
    8
    0
See reviews for
75
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 21, 2014

One of the better Holiday Inn Express hotels we've stayed in -- quiet, convenient to town and to the interstate. The staff was very helpful, and the selection of food for breakfast & the nightly manager's reception was good. Everything in the room was well-maintained and very clean. You can tell the staff and management take pride in providing good service. We were on the first floor, so had a little bit of noise from people walking in the rooms and hallway above us, but they settled down early, and we didn't have any problem sleeping.

Room Tip: Choose a room on the upper floor, away from the lobby, to ensure a quiet night.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, guest service manager at Holiday Inn Express Raton, responded to this review, June 25, 2014
We thank you very much for your kind comments, and for sharing your recent experience at our hotel with others. We were very pleased to see how much you enjoyed the accommodations as well as the service that you received. We hope to be your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Worth, Texas
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 8, 2014

This Holiday Inn is part of the new hotels they are updating. Rooms are spacious and clean. The pool is located indoors and in good shape. The exercise room has good and new equipment. The complimentary breakfast had eggs, sausage, bacon, biscuits and gravy, pancakes, fresh fruit, yogurt, toast, sweet rolls, muffins, all kinds of juices, etc. The hot food was hot and the cold food was cold just the way is should be. The best part was the Staff. They were attentive, helpful, and well informed. Anytime we are close to this area we will stay there again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 10, 2014
Thank you very much for taking the time to post your comments after your recent stay with us, we sincerely appreciate our guest feedback. It was very rewarding to see how much you enjoyed the clean, comfortable accommodations, the indoor pool, free hot breakfast, and in particular the service that you received fro.m the staff. We look forward to being your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 1, 2014

Our kids love the indoor pool! The water is always the perfect temperature and there are clean towels available after the swim. The rooms are clean and spacious. The staff is very friendly and helpful! We also enjoy their rewards program. One of the best places to stay!!!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Thank you for your continued loyalty to our hotel, we sincerely appreciate it. We were happy to see how much you and your family enjoy the pool, the accommodations and the service that you receive. We hope to see you again very soon.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 of 5 stars Reviewed May 31, 2014

Our kids just told us this is the best hotel they've ever stayed in. The pool was awesome and the fitness room has everything you need for a good workout. The snacks are a nice touch and the cookie lady was very kind.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Wow- what a glowing compliment- thank you and your family very much. We strive each and every day to exceed our guest's expectations, it is very rewarding when we know we have succeeded.
We hope to see you again the next time you are passing through the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

We enjoyed our stay here once we finally figured out how to get to it. Coming up I-25 at night, we were able to spot the hotel on the other side, but there was no convenient way to get to it, and when exiting the highway we did not see any signs to assist us with all the twists and turns necessary.

Our room was clean and comfortable. The room was well furnished.

The breakfast facility was excellent. A lady staff member was extremely helpful above and beyond normal expectations.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Thank you very much for your kind comments. We were pleased to see how much you enjoyed the accommodations, the free hot breakfast in the morning, and the service that you received. We hope to be your hotel of choice in the Raton area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrensburg MO
Top Contributor
151 reviews 151 reviews
57 hotel reviews
Reviews in 91 cities Reviews in 91 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed May 24, 2014

We were treated very well at the HIE Raton. Room was spacious and comfortable, breakfast typical, HVAC & wifi worked well. Welcome reception was unusual and a plus. We stayed at 7 HIEs on the trip & this was the best. We stayed on a free night, but did notice that it's prices are pretty high.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service Manager at Holiday Inn Express Raton, responded to this review, May 28, 2014
We were very pleased to see that our Holiday Inn Express stood out above the others that you visited on your recent trip. We set ourselves apart by offering a delicious breakfast and a complimentary Manager's Reception daily, as well as clean and comfortable accommodations. We hope to be your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Raton

Address: 101 Card Avenue, I-25 Exit 450, Raton, NM 87740
Phone Number:
Location: United States > New Mexico > Raton
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Raton
#2 Family Hotel in Raton
#4 Business Hotel in Raton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Raton 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Looking for a great Hotel in Raton? Enjoy a western experience in Raton, New Mexico at the Award winning Holiday Inn Express Hotel & Suites-Raton. Located in the mountains of Northeastern New Mexico the Holiday Inn Express Hotel & Suites-Raton offers exceptionally clean, quiet and comfortable lodging to travelers on I-25 and Highway 87. We now have 34 new luxury suites including two-room Kid's Suites and private spa suites. Our guests are welcomed with a complimentary evening Priority Club social and our indoor swimming pool and hot tub are open 24 hours for play and relaxation at any time. Enjoy the new Express Start complimentary breakfast bar featuring the famous cinnamon roll. Our new meeting/banquet room comfortably seats 40-75 people and we would love to host your next retreat meeting or seminar. Conveniently located equidistant (220 miles) from Denver, Albuquerque, and Amarillo. We are just one and a half hour from some of the finest snow skiing in the world, and the outdoor enthusiasts will love the viewing opportunities for deer, elk, bear, mountain lion and other species. Trout fishing at Lake Maloya in Sugarite State Park is only 8 miles away. Famous Vermejo Park Ranch is only 34 miles west of our hotel. While in Raton it is well worth a stop at our new Visitor's Center and Chamber office located one mile north of our Hotel.Come and enjoy the pure Enchantment of our Hotel and our wonderful community. ... more   less 
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Also Known As:
Holiday Inn Express Raton Hotel Raton
Holiday Inn Raton
Raton Holiday Inn Express

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