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“The only place we like to stay” 5 of 5 stars
Review of Holiday Inn Express Raton

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Holiday Inn Express Raton
2.5 of 5 Motel   |   101 Card Avenue, I-25 Exit 450, Raton, NM 87740   |  
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Ranked #2 of 19 hotels in Raton
1 review
“The only place we like to stay”
5 of 5 stars Reviewed June 1, 2014 via mobile

Our kids love the indoor pool! The water is always the perfect temperature and there are clean towels available after the swim. The rooms are clean and spacious. The staff is very friendly and helpful! We also enjoy their rewards program. One of the best places to stay!!!!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Thank you for your continued loyalty to our hotel, we sincerely appreciate it. We were happy to see how much you and your family enjoy the pool, the accommodations and the service that you receive. We hope to see you again very soon.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 people have reviewed this hotel

Traveler rating
    125
    42
    9
    6
    0
See reviews for
66
48
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Dallas, Texas
1 review
5 of 5 stars Reviewed May 31, 2014

Our kids just told us this is the best hotel they've ever stayed in. The pool was awesome and the fitness room has everything you need for a good workout. The snacks are a nice touch and the cookie lady was very kind.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Wow- what a glowing compliment- thank you and your family very much. We strive each and every day to exceed our guest's expectations, it is very rewarding when we know we have succeeded.
We hope to see you again the next time you are passing through the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2014

We enjoyed our stay here once we finally figured out how to get to it. Coming up I-25 at night, we were able to spot the hotel on the other side, but there was no convenient way to get to it, and when exiting the highway we did not see any signs to assist us with all the twists and turns necessary.

Our room was clean and comfortable. The room was well furnished.

The breakfast facility was excellent. A lady staff member was extremely helpful above and beyond normal expectations.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service manager at Holiday Inn Express Raton, responded to this review, June 5, 2014
Thank you very much for your kind comments. We were pleased to see how much you enjoyed the accommodations, the free hot breakfast in the morning, and the service that you received. We hope to be your hotel of choice in the Raton area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrensburg MO
Top Contributor
132 reviews 132 reviews
55 hotel reviews
Reviews in 81 cities Reviews in 81 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 24, 2014

We were treated very well at the HIE Raton. Room was spacious and comfortable, breakfast typical, HVAC & wifi worked well. Welcome reception was unusual and a plus. We stayed at 7 HIEs on the trip & this was the best. We stayed on a free night, but did notice that it's prices are pretty high.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service Manager at Holiday Inn Express Raton, responded to this review, May 28, 2014
We were very pleased to see that our Holiday Inn Express stood out above the others that you visited on your recent trip. We set ourselves apart by offering a delicious breakfast and a complimentary Manager's Reception daily, as well as clean and comfortable accommodations. We hope to be your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, NE
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 22, 2014

I stayed at the Holiday Inn Express last week and it met my expectations. The check-in was fast and our room was clean. The breakfast was typical for this chain and the dining area was well kept. I definitely would stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service Manager at Holiday Inn Express Raton, responded to this review, May 28, 2014
Thank you for your kind comments, we were happy to see that you enjoyed the accommodations as well as the breakfast in the morning. We hope to see you again when you pass through the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brackettville, Texas
Top Contributor
109 reviews 109 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 19, 2014

This is a cute, clean, nice hotel. This was our second stay. Grounds are well kept and breakfast is more than adequate. Very, very friendly and helpful staff. The only problem was that in their highest priced "King Suite" the views of the mountains were non-existent. When we asked for a room with mountain views we were told only the standard rooms had those views. Sad.

Room Tip: If you want a view of the mountains - be ready to stay in a smaller room.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service Manager at Holiday Inn Express Raton, responded to this review, May 21, 2014
Thank you very much for your loyalty to our hotel, we sincerely appreciate it. We were pleased to read how much you enjoyed the clean, comfortable accommodations as well as service that you received. We hope to see you again very soon.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

We spent last weekend at the Holiday Express and Suites. I would highly recommend this hotel. About a year ago we tried to stay but the hotel was booked, I can understand. Customer Service was awesome. Breakfast was fantastic - they have a pancake maker, never seen one before. Also the rest of the breakfast was great. We had a suite. It cost more but was worth having the upgrade. Will return when in the area.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marilyn1714, Guest Service Manager at Holiday Inn Express Raton, responded to this review, May 19, 2014
Thank you very much for your kind comments, we were pleased to see that you were able to stay with us on this recent trip. We strive to provide excellent customer service to all our guests, it was rewarding to read that we were successful. We look forward to being your hotel of choice in the area.

Marilyn Edwards
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Raton

Address: 101 Card Avenue, I-25 Exit 450, Raton, NM 87740
Phone Number:
Location: United States > New Mexico > Raton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Raton
#2 Romantic Hotel in Raton
#3 Business Hotel in Raton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Raton 2.5*
Official Description (provided by the hotel):
Looking for a great Hotel in Raton? Enjoy a western experience in Raton, New Mexico at the Award winning Holiday Inn Express Hotel & Suites-Raton. Located in the mountains of Northeastern New Mexico the Holiday Inn Express Hotel & Suites-Raton offers exceptionally clean, quiet and comfortable lodging to travelers on I-25 and Highway 87. We now have 34 new luxury suites including two-room Kid's Suites and private spa suites. Our guests are welcomed with a complimentary evening Priority Club social and our indoor swimming pool and hot tub are open 24 hours for play and relaxation at any time. Enjoy the new Express Start complimentary breakfast bar featuring the famous cinnamon roll. Our new meeting/banquet room comfortably seats 40-75 people and we would love to host your next retreat meeting or seminar. Conveniently located equidistant (220 miles) from Denver, Albuquerque, and Amarillo. We are just one and a half hour from some of the finest snow skiing in the world, and the outdoor enthusiasts will love the viewing opportunities for deer, elk, bear, mountain lion and other species. Trout fishing at Lake Maloya in Sugarite State Park is only 8 miles away. Famous Vermejo Park Ranch is only 34 miles west of our hotel. While in Raton it is well worth a stop at our new Visitor's Center and Chamber office located one mile north of our Hotel.Come and enjoy the pure Enchantment of our Hotel and our wonderful community. ... more   less 
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Also Known As:
Holiday Inn Express Raton Hotel Raton
Holiday Inn Raton
Raton Holiday Inn Express

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