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“Great Stay” 5 of 5 stars
Review of BEST WESTERN Plus Raton Hotel

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BEST WESTERN Plus Raton Hotel
3.0 of 5 Motel   |   473 Clayton Road, Raton, NM 87740   |  
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Ranked #1 of 19 Hotels in Raton
Certificate of Excellence 2014
Top Contributor
86 reviews 86 reviews
13 hotel reviews
Reviews in 49 cities Reviews in 49 cities
39 helpful votes 39 helpful votes
“Great Stay”
5 of 5 stars Reviewed June 28, 2013 via mobile

Friendly staff, extremely clean, comfortable beds, delicious in house resturant, and hearty breakfast; what more could you ask for? The kids loved the indoor pool. The rooms are beautifully decorated and comfortable. Since we were tired we decided to try out the resturant, the Mexican food and chicken fried steak were really excellent. We will stay here again when we pass through Raton. We really enjoyed our stay.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwratongm, General Manager at BEST WESTERN Plus Raton Hotel, responded to this review, June 28, 2013
It is so very gratifying to hear that you enjoyed both our hotel and our restaurant. The entire staff works very hard so that we can earn the wonderful comments such as yours. Thank you and we appreciate you staying with us.
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380 reviews from our community

Traveler rating
    284
    76
    12
    6
    2
See reviews for
157
97
24
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Beaumont, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

The hotel was very clean. Rooms were large, tastefully done, clean, beds were terrific. Staff friendly and helpful. Price was fair. Property either new or newly renovated
Great restaurant and sports bar, food was excellent..

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwratongm, General Manager at BEST WESTERN Plus Raton Hotel, responded to this review, June 25, 2013
Thank you for your comments. It is always nice to receive feedback from our guests. I hope to see you again.
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Tulare, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2013

We were running very late, and didn't arrive at Raton until well after midnight. The lady at the reception desk was very nice and so helpful after a long day's drive. The room was wonderful. It was very clean and welcoming. The bed was terrific! A nice breakfast buffet is available.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwratongm, General Manager at BEST WESTERN Plus Raton Hotel, responded to this review, June 20, 2013
I'm so happy you enjoyed your stay with us. I hope you had a safe trip and we look forward to your next visit with us. Have a wonderful summer!
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Temple, Texas
Top Contributor
72 reviews 72 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 12, 2013

while I usually use a Holiday Inn or Hampton Inn , I decided to try this Best Western Plus in Raton, NM, this time. I was pleasantly surprised. It is a large hotel with a big inside atrium and pool and rooms that open outside or inside to the atrium for bad weather. The rooms were large and clean and well appointed, check in was quick and staff friendly and helpful. The comp breakfast was better than other chain hotels. I will stay here again.

Room Tip: rooms 102, 103, 104, 105, etc are easily accessed and can back your car up to door.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwratongm, General Manager at BEST WESTERN Plus Raton Hotel, responded to this review, June 14, 2013
I'm happy that you decided to stay with us and even happier that your stay was enjoyable and that you plan on staying with us again. The large atrium with the heated pool is something our guests love and constantly comment on.
I'm glad you enjoyed our complimentary breakfast as it is one of many things that we are constantly trying to improve upon.Our guests love the fact that we even use real napkins and nice dinner-ware for breakfast as opposed to the plastic knives and forks that you'll find at most hotels.
I look forward to your next visit with us! TRAVEL SAFE!!!!!!!
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Bloomington, Illinois
1 review
4 of 5 stars Reviewed June 10, 2013

We were not expecting such a nice hotel upon arrival in Raton, and we were pleasantly surprised when we walked into the lobby. The décor is beautiful and the property looks as if it has been totally renovated. The breakfast buffet was good and the dinner we had at the restaurant was good too. The restaurant appeared to be a popular place for the "locals" as well as guests staying at the hotel and the menu had lots of variety. The rooms were dark since there are no windows to the outside but they were clean and well appointed. We will be coming back to this area in August and we will definitely stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, TX
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2013

The hotel reception was very nice and welcoming. I don't normally stay at Best Western's when on business but this hotel was nice and clean. The two doors (one to the outside and one to the inside for the pool) was a little odd so when the housekeeper knocked the next morning, I was caught off guard when she was at the pool-side door. The AC was regulated and the room was uncomfortably warm at times throughout the night. The restaurant (for dinner) was a nice surprise. The complimentary breakfast was ok. The cook (or whoever the guy that came in and out of the kitchen to take waffle orders) was unkempt...and often scratched himself. That made me a little uneasy but the food seemed fine (not a lot of choices when you show up towards the end of breakfast time).

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 4, 2013

We would have given the hotel "very good" for the room except for some reason hotels feel that they should regulate the air conditioning in-room. And, also for some reason you all feel that everyone sleeps warm but are putting these heavy blankets on the bed. The comforter etc. would have been fine if we could have cooled down the room to the 60 degrees it said and it would have kept it that way. Since it is governed not to stay that way - the room at night was too warm. Surely at the price paid for these rooms a good nights sleep in a comfortable cool room should be an option!!!! Also the pool smell was very potent and unbearable in the common area. Had this great area for visiting but the pool smell was overwhelming. Breakfast-terrible - don't bother. Room was very clean. East access in/out.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Raton Hotel

Address: 473 Clayton Road, Raton, NM 87740
Phone Number:
Location: United States > New Mexico > Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Raton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Raton Hotel 3*
Number of rooms: 61
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