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“Excellence just off the I-25” 5 of 5 stars
Review of BEST WESTERN Plus Raton Hotel

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BEST WESTERN Plus Raton Hotel
3.5 of 5 Motel   |   473 Clayton Road, Raton, NM 87740   |  
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Ranked #1 of 19 Hotels in Raton
San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“Excellence just off the I-25”
5 of 5 stars Reviewed January 25, 2012

Stayed at the Best Western Raton once again traveling up and down the I-25 corridor to the slopes. It's really worth waiting to get to. Rooms and beds are very comfortable. I usually don't sleep well in hotels but do at this one! They have a nice workout room, pool for the kids, and a great restaurant called Mulligan's. Had a steak one night that honestly was the best steak I've ever had in a restaurant. I say keep up the good work!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • German first
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English first
Waco, Texas
Top Contributor
136 reviews 136 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed January 22, 2012

We have stayed at the Best Western Raton twice. I was pleasantly surprised to see this oasis in the middle of Raton NM. This is our typical rest stop when we drive to Colorado for vacations.
Rooms are modern, suites large with pull out sofa AND room for a roll-away. Two flat panel TV's are in each suite. There is a nice dividing wall for privacy between the living space and the bed. The bathroom is huge with marble everywhere. There is a separate shower and tub.
The service on the other hand is....well not so good. We had to call three times for bedding for the roll away. Each time they brought it, some was missing. First they brought just a sheet, then a comforter...it went on and on. They don't have an extra pillow and blanket in each room.
All they need is a little organization and training. The ONLY reason I gave it three stars was because of the service. The room is VERY comfortable and appealing.
Oh and they have a great indoor pool to let the kids unwind after a long day of travel. I do recommend this hotel if you don't make too many extra requests :)

Room Tip: Pick o room on the back side away from the freeway. A suite is good for families.
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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bwratongm, Manager at BEST WESTERN Plus Raton Hotel, responded to this review, January 24, 2012
Thank you so much for your nice comments about our property. We are very proud of the product we offer. We activated as a BEST WESTERN PLUS just a little over a year and it was our goal to provide the amenities that guests expect these days. I do appreciate your practical feedback regarding issues with obtaining bedding and linen for your roll away sleeper. We have looked into this issue and are implementing a new policy that will ensure that each roll away that is provided to our guests will be completely ready for use. All bedding, linen and an extra pillow will be provided at the time that the roll away is delivered to your door. Again, I thank you for your comments and useful feedback.
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Sugar Land
Top Contributor
364 reviews 364 reviews
72 hotel reviews
Reviews in 117 cities Reviews in 117 cities
299 helpful votes 299 helpful votes
5 of 5 stars Reviewed January 9, 2012

Our family of six (kids ages 9-14), enjoyed an excellent stay here on our way from Houston to Beaver Creek. Reservations & check-in were quick & easy, and our request for adjoining ground floor rooms was granted. The decor was very nice,more upscale than most BWs. Beds were comfortable, plenty of space, nice-sized mini-fridge. Good spacious bathroom. Quiet area, no trouble sleeping. Excellent free breakfast with a combination of buffet and attentive quick table service for pancakes and waffles. There is an indoor pool and small fitness room which we did not use. We will stay here again.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Crested Butte, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 6, 2012 via mobile

Totally pet friendly hotel with an outstanding restaurant! Provided treats & a safety alert light for our puppy....
Highly recommend the BBQ & sides in the restaurant - delicious & very reasonably priced! Outstanding service!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 29, 2011 via mobile

This is a great place to stay.  The layout of the property is like the older style hotel/motels with the facilities and rooms surrounding an atrium and pool. There are also other blocks of rooms separate from the main building.  BUT, it has been completely updated.  The rooms too. Although, there are external doors to the parking lot. Our room had 2 doors - one that opened to right where our car was and the other to the atrium. My husband loved that, but I wouldn't have if traveling alone.  They were very clean and modern - with flat screen TV's and special easy to clean remotes! Website photos are accurate.  The restaurant, Mulligan's, was very good and had great pizza.  The free breakfast there beats any of the free breakfasts we have had anywhere else.  Instead of being served in a tiny room where everyone is tripping over each other it is served at one end of there restaurant and the different stations for eggs etc.toast etc., cereal, beverages are all spread out in different places. Pancakes or waffles are made to order and you have a waiter/waitress who takes those
orders, clears plates etc.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fruita CO
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 26, 2011

Raton Pass was a winter driving nightmare, so the light's of the Raton Hotel were very welcome. Mulligan's attentive bar servers and wait staff were patient and accommodating to the tired & crabby group that I was traveling with...THANK YOU FOR YOUR KINDNESS. Pool alot of fun on a winter night...and the rooms were very comfy.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 21, 2011 via mobile

I25 was closed due to weather. Stayed the night to wait out the weather. Great and knowledgeable staff. Would recommend this hotel, very clean recently remodeled and great bar/restaurant.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Raton Hotel

Address: 473 Clayton Road, Raton, NM 87740
Phone Number:
Location: United States > New Mexico > Raton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Raton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Plus Raton Hotel 3.5*
Number of rooms: 61
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