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“Best place in southwest new Mexico.” 5 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   400 Wabash Street, Lordsburg, NM 88045   |  
Hotel website
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #2 of 9 Hotels in Lordsburg
Certificate of Excellence 2014
GreenLeadersBronze level
Guin, Alabama
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
“Best place in southwest new Mexico.”
5 of 5 stars Reviewed September 16, 2013 via mobile

After spending so many days on the road. It was nice to find an jewel in Lordsburg. Check in Sunday afternoon. Adrianne check us in. She was so nice and friendly. After checking in our room, we check in hot tub, and pool (inside). Please to see it was nice and clean. It felt good relax and enjoy the nice hot, Hot Tub. After spending the night. We decide to stay another night. Just relax and enjoy ourselves. The wifi work very well here. Just like it does at home. Breakfast was great and enjoyable. If anyone wants to place to stay while they are on I-10 west or east. Check out this place. You will not regret it.











Stayed September 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, September 19, 2013
We certainly thank you for choosing to stay with us. We are very pleased you enjoyed our hot tub and indoor pool, as well as our breakfast and our wifi. We are also glad you enjoyed our nice and friendly staff. We greatly appreciate your recommendation and look forward to your future stay.
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113 reviews from our community

Traveler rating
    65
    28
    10
    5
    5
See reviews for
41
29
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2013

The hotel was clean. Our room was large, very nice and clean. The bed was great! Breakfast had alot to choose from. Fitness center offered alot as well. The staff is super nice from the front desk to the cleaners. I really liked this hotel. I would definitely recommend you stay at this hotel.
(Pool/spa needs alittle cleaning).

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, September 13, 2013
We appreciate you choosing to stay with us. We are pleased you enjoyed our large, clean rooms as well as our breakfast. We are also happy to hear our staff was super nice to you. We thank you for your recommendation and look forward to seeing you again.
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Santa Fe, New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

Very spacious, well kept hotel right off interstate. Comfortable beds and quiet until the train goes through at 4am. The breakfast area was nice, clean and had a good choice of items. Parking is well lit. We would stay here again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, September 13, 2013
We certainly apologize for the waffle maker. We thank you for bringing it to our attention; we have replaced it since then. We greatly appreciate your recommendation and we are pleased you enjoyed our rooms and our staff. We thank you again and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

Stayed here at the beginning of Sept while passing thru on the way to Texas. Staff was friendly, room was clean and spacious and slept comfortably. My only gripe was the waffles that are a staple of Choice hotels. They offered both regular flavor and cinnamon and after having cinnamon at another location I just had to have it again. Here's where the only problems with my stay occured. First the waffle maker was kind of greasy. Especially near the hinge it just had a lot of built up grease. This was probably due to the Pam cooking spray being used on both sides of the waffle press. Next the waffle wasn't cooked. The top cooked but the bottom was mushy. I told the girl and she immediately made an adjustment to the waffle maker so my wife tried to make one. Top and bottom cooked but the inside mushy. Lastly their version of the cinnamon waffle was definitely off. Didn't have any taste really, not even as good as regular flavor usually is. So that is really my only gripe, the waffles I usually have for breakfast were terrible. The rest of the breakfast food was fine. I'd still recommend staying here just because of the staff and the room. If your heart is dead set on waffles there's always Denny's 10 min away.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, September 13, 2013
We certainly apologize for the waffle maker. We thank you for bringing it to our attention; we have replaced it since then. We greatly appreciate your recommendation and we are pleased you enjoyed our rooms and our staff. We thank you again and look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 5, 2013

This is a new hotel and it located right off the interstate. Customer service is a plus at this location and breakfast is free but if breakfast is not what you want there it is a McDonald next door. The rooms are spacious and the beds are comfortable.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, September 13, 2013
Thank you for your stay with us. We are delighted you enjoyed the spacious rooms and comfortable beds. We are also pleased you liked our customer service. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tampa
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 2, 2013

This is a very clean and well kept inn. The rooms are big and modern. The staff is very nice and helpful, and the breakfast was well kept and the eating area was clean. I recommend this place to anyone, and would stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, August 3, 2013
We are very happy you chose to stay with us. We are pleased you enjoyed our big and modern rooms and our breakfast as well. Thank you so much for your recommendation. We look forward to your future stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 23, 2013 via mobile

I will never stay at this location again. This was a last minute booking through priceline who utilizes booking.com. I was travelling from California back to Texas and needed a place to rest for a few hours. It was 4:00am and it took 30 minutes to finally get a room that was for the handicapped. This hotel's staff wasn't aware of how to retrieve the reservations booked through priceline. Eventually I was double charged by the hotel once by the staff that checked me in that night and again by the staff that morning when I checked out.
This was a complete overall bad experience for a short visit and the hotel wasn't the freshest and had an old smelling odor.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parin B, Manager at Comfort Inn & Suites, responded to this review, July 27, 2013
You are right that it should not take 30 minutes to check in any guest. We sincerely apology to you for in convince at very late at night. Your reservation from Priceline was delayed to us for two hours after you checked in to your room. We were asking you to give us credit card for incidentals only, in case if the reservation did not show up. If for any reason you think, we had charge double to you, we will be glad to take it out, because that not what we do. We are upfront about what your room charge will be. On top of that we make sure that during check in process we make sure guest initial the rate acceptance so guest is fully aware of the charges for their stay. Purely, the delay was due to your refusal of give us credit card for incidentals and delay on getting your reservation from Priceline with backup logged server problem.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 400 Wabash Street, Lordsburg, NM 88045
Phone Number:
Location: United States > New Mexico > Lordsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Lordsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Comfort Inn & Suites® hotel is conveniently located near Interstate 10, halfway between Phoenix and El Paso. This Lordsburg, NM Hotels that achieve the prestigious Gold Award represent the top 10% of hotels within each Choice brand. This hotel is minutes from Shakespeare Ghost Town, the town of Playas, Steins Railroad Ghost Town, Redrock Wildlife Area and the Lordsburg Hidalgo County Museum. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring scramble eggs, bacon, sausage, Biscuits & sausage gravy, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests will enjoy our great amenities and features, including free wireless high-speed Internet access and free local calls. After a busy day of sightseeing and touring the nearby ghost towns, guests of this Lordsburg, NM hotel will enjoy relaxing in the indoor heated pool and hot tub. Be sure to take advantage of the on-site fitness center and sauna.Business travelers will appreciate conveniences like the business center and access to copy and fax services. The meeting room accommodates up to 30 people for most events and business functions.All guest rooms come equipped with refrigerators, microwaves, coffee makers, desks, curved shower rods, flat-screen televisions, irons, ironing boards, hair dryers and cable television. In addition, some rooms have sofa sleepers. Non-smoking rooms can be requested.Laundry facilities are located on the property for added guest convenience.The Comfort Inn & Suites hotel is the perfect place to stay when in the Lordsburg, New Mexico area. We are the perfect stopping point during your travels in the Old West. ... more   less 
Reservation Options:
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Also Known As:
Comfort Inn Lordsburg
Lordsburg Comfort Inn

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