We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Plaza is the star attraction in Las Vegas” 4 of 5 stars
Review of Plaza Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Plaza Hotel to your Saves list
Plaza Hotel
3.0 of 5 Hotel   |   230 Plaza Street, Las Vegas, NM 87701   |  
Hotel amenities
Ranked #7 of 8 Hotels in Las Vegas
Ruidoso, New Mexico
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
“Plaza is the star attraction in Las Vegas”
4 of 5 stars Reviewed February 2, 2014

We stayed in the adjacent building, king room overlooking the Plaza Park. Lovely huge room and bathroom! Front desk staff was friendly. Some scenes for the "Longmire" cable series are filmed on the Las Vegas Plaza, many shots of the hotel exterior and the Plaza Park. We also enjoyed drinks in Byron T's, the downstairs saloon. There isn't much to do in the small town of Las Vegas, this hotel is the main attraction.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, February 4, 2014
Thank you for staying at the beautiful Historic Plaza Hotel in Las Vegas NM .We are happy to hear that you enjoyed your stay, and have such nice things to say about our treasure.

We appreciate you sharing your experience with us and look forward to having you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

244 reviews from our community

Traveler rating
    103
    87
    25
    13
    16
See reviews for
54
90
17
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Cruces, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 21, 2014

We used to love it. But now not so much! Food Service used to be great but the menu has been changed (at least according to the manager) but is not reflected in the actual menu. This means when you order expecting to get a particular meal you will probably be disappointed. Most people would never expect to get half a slice of toast with no butter either on the toast or on the table for breakfast. The evening meal in the Resturant was also slow, and the quality of the food was not up to the standard we had come to expect. Had we known how mediocre the food had become we would have gone out because there are several very good local Mexican Food places within walking distance of the hotel. The service was one of the things we really used to enjoy about staying in this hotel. It has gone to the dogs in the last year. The help staff with the noteable exception of Sean the night manager, did not appear to know what they were doing or much care either. We were missing items when we checked into our room (glasses, coffee cups) the remote for the TV would not operate the dang thing and when a replacement was provided, it didn't work either. It appears that the owners are trying to save money but doing it in the wrong places...Service and Food!

Room Tip: Rooms not on the Plaza are much quieter.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, April 8, 2014
Thank you for sharing your experience with us. We are sorry to hear that your did not enjoy your stay with us as usual. Please know that we take your feedback into consideration and we hope to welcome you back to show you that we care about you and your experience while visiting Las Vegas NM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 18, 2014

We have stayed at The Plaza many times over the years and one if the reasons is that besides the hotel being very unique, we have always had a great dinner and breakfast during our stay. The restaurant was a big disappointment during our last visit. We had three different waitresses ask us for our order for dinner, the one who actually took it and then came back to ask what we ordered, because she forgot. When the food came, it was nothing special. The wait staff seemed to almost be bumping in to each other, very chaotic. The breakfast order was wrong despite the fact that there were only two other tables. The waitress just said "well they must have mixed up your order". The restaurant probably needs a good manager, clearly they don't have one right now.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, April 8, 2014
Thank you for staying at The Plaza Hotel in Las Vegas NM .We are sorry to hear that your experience of the restaurant was not up to par. We hope to get a chance to welcome you back soon so we can take proper care of you while you are visiting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, CO
Top Contributor
96 reviews 96 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 3, 2014

I cannot believe that anyone would pass this place for a chain motel. It is perfectly situated, has rich history, is priced competitively, and has all the amenities you would expect/need. The receptionist was particularly friendly and courteous. The location cannot be better - can stroll to town at any time and take the scenery in. I think I will look for a reason to return here. Did I mention that the place will accommodate the pet as well? Our "pet" was very pleased.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, January 5, 2014
Thank you for staying at the beautiful Historic Plaza Hotel in Las Vegas NM .We are happy to hear that you enjoyed your stay, and have such nice things to say about our treasure.

We appreciate you sharing your experience with us and look forward to having you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 1, 2014

We stayed at the Plaza Hotel on New Year's Eve 2013. We loved our room. It was apparently in the "new" section of the hotel. It was a large room with a small refrigerator and a microwave oven. Since it was New year's Eve, of course it was noisy into the wee hours with lots of door slamming and people partying in the halls. I think security was called at one point. We didn't have a problem with any of that. Our one complaint was the lack of hot water in the morning. Nothing like a tepid shower to greet the New Year! We were told, "it's an old hotel and people are showering all at the same time." Later, as we were checking out, we were told the problem had been fixed by turning up the thermostat. Why wasn't that done earlier in anticipation of the morning rush? Well, there was a perfectly logical explanation. "People might get burned if the temperature is too high." There are signs all over the building about water conservation. I wonder how much was wasted by people waiting for their showers to heat up?

Otherwise, our stay was a lot of fun. Good food, good music, friendly staff, and free-spirited party revellers all made our little jaunt to Las Vegas a delight. We would stay there again.

Room Tip: Our room overlooking the plaza had a great view of the downtown. However, the curtains did not black...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, January 5, 2014
Thank you for staying at the beautiful Historic Plaza Hotel in Las Vegas NM .We are happy to hear that you enjoyed your stay and the New Year's Eve Festivities

We appreciate you sharing your experience with us and look forward to having you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Elizabeth
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 20, 2013

This hotel has been nicely restored to its original 1880's elegance (perhaps the plumbing could use an update!); the Christmas decorations made it very festive. The hotel is right on the historic town square, within walking distance of most historic sites. The room was large and comfortable, and the staff very nice and helpful. The bar is small, but bustling, even on the December weeknight we were there.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, April 8, 2014
Thank you for staying at our beautiful Plaza Hotel in Las Vegas NM .We are happy to hear that you enjoyed your experience of the hotel and acknowledge our team member efforts. We can't wait to welcome you back very soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
victoria
1 review
4 of 5 stars Reviewed December 20, 2013

Nice stay very different from normal chains breakfast was included and was very good matter of fact food in hotel was good! Nice atmosphere but if you stay just be aware the hot water comes and goes and at night the area is very smokey due to everyone using wood stoves to keep warm.Tip reserve room on line it's way cheaper than at hotel!

  • Stayed December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kami P, Manager at Plaza Hotel, responded to this review, December 22, 2013
Thank you for staying at the beautiful Historic Plaza Hotel in Las Vegas NM .We are happy to hear that you enjoyed your stay, breakfast at our hotel.

We appreciate you sharing your experience with us and look forward to having you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza Hotel

Address: 230 Plaza Street, Las Vegas, NM 87701
Location: United States > New Mexico > Las Vegas
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Plaza Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
Come visit this historic hotel, once the hangout of Billy the kid and Doc Holliday, legends of the old west. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Despegar.com and Tingo so you can book your Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Hotel Las Vegas

Owners: What's your side of the story?

If you own or manage Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.