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“Just right for a quick stop” 4 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   2500 N Grand Ave, Las Vegas, NM 87701   |  
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Hotel amenities
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Choice Privileges Points
Ranked #5 of 8 hotels in Las Vegas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Just right for a quick stop”
4 of 5 stars Reviewed September 4, 2013

Very nice staff! Rooms were small but tidy. Nice sized mini fridge and a microwave in every room. Very tasty complimentary breakfast with very helpful wait staff. Perfect stop on your way to somewhere, very good for families with small kids who need a quiet spot.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 people have reviewed this hotel

Traveler rating
    39
    23
    13
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Portland, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2013

We are full time travelers and use Choice Hotels exclusively. We are Platinum Members of the Choice Privilege Program and our experience here with the Manager Mr Kirby and his entire staff is why we choose this chain. Our experience here was outstanding and to say it was anything less than perfect would be an injustice. Mr. Kirby obviously leads by example and his professionalism, courtesy and dedication to complete customer satisfaction is evident throughout the entire staff and in every facet of this establishment. From the reservation phone call to checkout and everything in between was simply outstanding. This particular hotel and staff are the example that all should follow and strive to be in the hospitality industry! A very special thanks to Mike (Mr. Kirby the Manager) along with Devon, Rosita and Sharon. If you're ever in Las Vegas New Mexico and want to experience hospitality perfection, you owe it to yourself to enjoy The Comfort Inn.

Room Tip: We only had one room during our 4 days, but we are confident that as long as the room is in this hot...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 1, 2013 via mobile

The staff went out of their way to help if we needed something. Good location just off the highway. The rooms are clean. We great experience and it was made even better that we could bring our pets with us.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surprise, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 15, 2013

The motel staff was very accommodating. Especially Rosita who was very helpful helping us get set up with
the choice privileges program. The location of the motel is right off the interstate which is nice when traveling

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn, responded to this review, August 29, 2013
Thank you very much for you review. We really appreciate your comments. Thank you for acknowledging our staff members. We are in fact at a great location just right off I-25. Thank you; hope to see you back soon!
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Bernalillo NM
2 reviews
5 of 5 stars Reviewed August 14, 2013

Our room was beautiful and clean. Our breakfast was excellent. There was enough food at all times and your employee Gloria was wonderful, very helpful in answering our questions and very attentive to everyone there. We need more employees like Gloria. I hope my comments have helped you know that I am 100% sure to recommend the Comfort Inn in Las Vegas, NM.

Room Tip: Our room was on the north side and it was nice and quiet. We will be back soon.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn, responded to this review, August 29, 2013
R: Thank you very much for your great comment. We do our best to deliver the best quality to our valued guests. We really appreciate your wonderful comments
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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 28, 2013 via mobile

We will now be asking at the time of reservation if there are any biker rallies in town. Had a horrible night as the bikers staying in the hotel partied, revved their engines and played loud music until 2am. The police and hotel management did nothing. We understand that they should be served as well however other guests should be informed of the possibility of an obnoxious stay with little rest. I would have enjoyed staying here otherwise.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn, responded to this review, August 29, 2013
We apologize for not being able to deliver an outstanding experience for you during your stay. In fact, we do get a motorcycle rally once a year in our hometown. Is one of the biggest events in the area. However, we should be able to deliver the best experience to all of our guests regardless of the events in the area. I will revisit the events and make sure that this won’t be happening again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

Me and my wife stayed one night in the Comfort Inn on June 6.2013. Already the reception by mkirby was very friendly and attentive. The rooms were clean and the facilities worked well.
The manager was very helpful and his motto is : "Yes we can" rather than "We will see what we can do". The hotel management is very much guest - oriented.
We would have liked to stay longer, but our schedule (Route 66) did not tolerate this.
This hotel is a good place to come back.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael K, General Manager at Comfort Inn, responded to this review, August 29, 2013
Thank you very much for your review. We really appreciate the great comments and acknowledgement to our staff members. We work really hard to deliver the best possible service to our guests. We pride ourselves in our customer service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 2500 N Grand Ave, Las Vegas, NM 87701
Phone Number:
Location: United States > New Mexico > Las Vegas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
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Also Known As:
Comfort Inn Las Vegas
Las Vegas Comfort Inn

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