We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Acceptable, but only barely.” 3 of 5 stars
Review of Regal Motel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Regal Motel to your Saves list
Regal Motel
1809 North Grand Ave, Las Vegas, NM 87701   |  
Hotel amenities
Ranked #7 of 8 Hotels in Las Vegas
Level Contributor
1 review
“Acceptable, but only barely.”
3 of 5 stars Reviewed March 12, 2014

Room was dated but that is to be expected in an older motel. The bed wasn't very comfortable and the room could have been a lot cleaner. The garbage from the previous guest hasn't been emptied and the was a big piece of beef jerky on the floor next to the bed. Kind of made me wonder what else had been missed by housekeeping.

  • Stayed March 2014
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
regalmotellasvegasnm, Webmaster at Regal Motel, responded to this review, June 23, 2014
Dear Guest,

Thanks for your comments. I’m so sorry that your room had not be adequately cleaned before your stay. There’s no excuse for that. I hope you reported this to the front desk at the time so it could be taken care of or you could be moved to another room. We strive for great value as well as great service, and we clearly failed you. Fortunately, we’ve recently made some staffing changes that will prevent this from happening again.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

37 reviews from our community

Traveler rating
Traveler type
Time of year
Language
Oklahoma City, Oklahoma, United States
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 27, 2014 via mobile

The Motel is older but it is well kept. The rooms have nice size beds, wifi is utmost Important to my family and we were by the office and it worked great. Lots of cable channels, micro/ fridge in the room was nice to have. It is pretty quiet too. Rooms are huge and it was nice since we have two boys. I love that you can walk out side look up and see a ton of stars, we stay here once a year and will keep coming back. Oh and did I say they filmed the movie No country for Old Men here? My son gets a kick out of that.

  • Stayed January 2014
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Victoria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay City, Michigan
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 28, 2013

Finally found a room for the night in the area. All of the other hotels that I stopped at said that they were full, and that all of the others in the area were full. There were rooms available at this place. And I found out why.

The room they gave me was clean. Got to park right outside the door. But the door lock seemed to be loose. One light was not working. The biggest problem was that when I got there, there were no towels in the room. I went back to the front desk, and the door to the lobby was locked. I rang the bell for several minutes, and then knocked on the side door. Someone finally answered, and gave me two clean, but not completely folded, towels. They were friendly on check in, but once that was done, they gave me the 'whatdayawant?' attitude. They were also non-native-English speakers, and seemed to 'not understand' what I was saying sometimes.

The toilet seat was broke. You could sit on it for a 'number 2', but the lid was completely busted off. It did not seem to flush quite right. A few other minor issues, but nothing really bad. For a receipt when I checked out, they just gave me a credit card slip type receipt. No detailed listing of the charges, taxes, etc..

Breakfast was just cereal and buns; and when I got there, most of that was gone. Had to go to a restaurant for a decent breakfast. The grounds were not all that clean; I walked behind the building, and there was a lot of trash that had not been picked up in a while, and the grass back there had not been cut recently. The parking lot also needs to be re-done.

It was a decent flop for the night, and that was about it. $40 a night, and worth every penny; and not one penny more.

They also had a sticker posted on their front window that they had some sort of TripAdvisor award from 2009, but it did not say what it was.

Room Tip: Be sure that the door latch works properly.
See more room tips
  • Stayed August 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank PAUL8539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
regalmotellasvegasnm, Webmaster at Regal Motel, responded to this review, June 23, 2014
Dear Guest,

Thank you for taking time to comment about our hotel. I’m glad you found it clean and convenient, but I’m sorry to hear we fell short of your expectations is some ways. We have recently rechecked all rooms to make sure everything is in working order and have retrained our housekeeping and maintenance staff to make sure we are kept informed of small issues so we can correct them before they become large issues. Our goal is to exceed expectations in every case, and we clearly did not do that during your stay. Again,

I sincerely apologize. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 13, 2013

We pulled into town late and tired. I read the comments about Regal "cheep and friendly" OMG that is correct. They did not have a two bed so they discounted two rooms.
I would stay here again and again.
Note: This not a 5 * hotel but it gives 5* service.
Thanks trip advisor comments or I would drive by this diamond in the rough!

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Modularmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed June 29, 2013

free breakfast ,free wifi internet,friendly's,great customer service,very nice neat and clean rooms,We stayed two nights at this motel and were treated like honored family and guests.Very comfortable and clean room.“Once again, great place to stay.and i hope they should put some new remodel rooms pictures .......

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Best Western

Helpful?
Thank peter l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2013

My family and I stayed here for one night our rooms were not ready, the air conditioner was not working and when confronted about our issues the owner came in with the excuse that they were booked the night before and unable to finish all the prepping for rooms today. If you're going to run a business please be prepared for all of the responsibilities that come along with it. Also, owner felt it okay to discuss other clients confrontation with others, very unprofessional. Rooms were decent, but as for the owners, I have nothing positive to say about how you run your business

  • Stayed June 2013
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Arose831089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
regalmotellasvegasnm, Webmaster at Regal Motel, responded to this review, June 23, 2014
Dear Guest,

Our goal is to provide courteous and professional service to every customer, every day. If we fell short of that in your case, I personally apologize. We have had some minor maintenance issues in the past, but those have all been corrected during a recent recheck and refresh. We hope you will stay with us again and see how we’ve changed. Again, I’m very sorry we could not exceed your expectations at the time of your stay.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2013 via mobile

My bride to be and i stayed here on our way to las cruces. 45 bucks and you get some breakfast. They also have smoking rooms, which is nice because its down right impossible to find one in colorado Thank you regal and best of luck.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank badgerfighter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Las Vegas hotels
1.6 mi away
Plaza Hotel
Plaza Hotel
#3 of 8 in Las Vegas
4.0 of 5 stars 363 reviews
0.3 mi away
Days Inn Las Vegas
Days Inn Las Vegas
#6 of 8 in Las Vegas
4.0 of 5 stars 203 reviews
0.3 mi away
BEST WESTERN PLUS Montezuma Inn & Suites
Show Prices
Show Prices
Show Prices
2.8 mi away
Holiday Inn Express Hotel & Suites Las Vegas
0.8 mi away
Comfort Inn
Comfort Inn
#5 of 8 in Las Vegas
4.0 of 5 stars 152 reviews
0.5 mi away
Knights Inn Las Vegas
Knights Inn Las Vegas
#8 of 8 in Las Vegas
4.0 of 5 stars 79 reviews
Show Prices
Show Prices
Show Prices

Been to Regal Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Motel

Address: 1809 North Grand Ave, Las Vegas, NM 87701
Location: United States > New Mexico > Las Vegas
Hotel Style:
Ranked #7 of 8 Hotels in Las Vegas
Price Range (Based on Average Rates):
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Odigeo, Priceline and Agoda so you can book your Regal Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing