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“Adequate, but not Super” 4 of 5 stars
Review of Super 8 Las Cruces/La Posada Lane

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Super 8 Las Cruces/La Posada Lane
2.0 of 5 Motel   |   245 La Posada Lane, Las Cruces, NM 88001   |  
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Ranked #30 of 32 Hotels in Las Cruces
Houston, Texas
Top Contributor
86 reviews 86 reviews
70 hotel reviews
Reviews in 66 cities Reviews in 66 cities
39 helpful votes 39 helpful votes
“Adequate, but not Super”
4 of 5 stars Reviewed 1 week ago

Overall I was pleased with my stay at this Super 8. Room was large and clean. Bed was soft but surprisingly comfortable. Hotel was quiet. Great shower with amazing massage setting. Towels were soft. There were a few small issues, like no milk one morning at breakfast, and I was not provided with washcloths a few of the days - they said they were out. TV channel selection is very poor, but wifi worked well. Desk clerk was very friendly. Room had a fridge, but no microwave - but could use the one in the breakfast area.
Certainly not luxurious, but a great deal for the price.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rakesh M, Manager at Super 8 Las Cruces/La Posada Lane, responded to this review, 2 days ago
Dear Guest,

I'm glad to know that you had an experience that was adequate for your stay. We recently changed management and are in the process of implementing major changes. Flat screen TVs with HD programming is one of them and guest satisfaction is our new motto. I encourage you to visit us again soon to experience the hospitality that you would expect.

Thanks,

Rakesh Mehta
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    3
    8
    8
    12
    7
See reviews for
9
11
6
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed 3 weeks ago

Person at front desk didn't know what he was doing. Ran the wrong credit card twice tried crediting account but wouldn't happen for three days. Bathtub was dirty with hair in it. TV only had a few channels that could be seen. No elevator so you have to carry your luggage up stairs. Outside of motel was very clean.

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rakesh M, Manager at Super 8 Las Cruces/La Posada Lane, responded to this review, 2 days ago
Dear Guest,

Sorry for the inconvenience caused to you during your recent stay. We are in the process of making changes at the property that will include flat screen TVs with new HD programming. Additionally we had a change in management and have made significant changes in our staff. I highly encourage you to contact me for your next stay and will ensure that you experience the hospitality that you expect.

Thanks,

Rakesh Mehta
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worley
1 review
2 of 5 stars Reviewed 4 weeks ago

This motel was dirty and definitely not up to the standards of other super 8 that we have stayed at. There was water dripping into our toilet from upstairs when we were trying to get ready I the morning. It was dirty too.

  • Stayed January 2015, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rakesh M, Manager at Super 8 Las Cruces/La Posada Lane, responded to this review, 2 days ago
Dear Guest,

Thank you for your recent stay and sorry for the inconvenience cause to you during your stay. I highly encourage you to visit us again and I will personally ensure that you get discount on your stay and have an experience that you expect. We had a recent change in management and are implementing guest satisfaction as one of our key motto.

Thanks,

Rakesh Mehta
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Las Cruces/La Posada Lane

Address: 245 La Posada Lane, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #30 of 32 Hotels in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Las Cruces/La Posada Lane 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Las Cruces
Super Eight Las Cruces
Las Cruces Super 8
Las Cruces Super Eight

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