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“Basketball tournament” 4 of 5 stars
Review of Sleep Inn Las Cruces

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Sleep Inn Las Cruces
2.0 of 5 Hotel   |   2121 S. Triviz, Las Cruces, NM 88001   |  
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Ranked #16 of 32 hotels in Las Cruces
Roswell, New Mexico
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Basketball tournament”
4 of 5 stars Reviewed April 2, 2014

I requested a room with a king bed and a pull out couch. I received what I had requested. The room was nice and clean. My only problems were the bathroom was way too small. I like a more roomy bathroom. The sink was on the outside of the bathroom which is fine. the toilet was not very far from the shower. It was a great location. The hotel was close to freeway as well as shopping and restaurants. I would stay there again if I go back to Las Cruces.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, April 3, 2014
Thank you for taking the time to leave a response about your recent stay with us. I am glad you enjoyed your stay with us and hope to see you again soon!
Sincerely,
Kelsey Swanson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 people have reviewed this hotel

Traveler rating
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    9
    5
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Rio Rancho, New Mexico
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 16, 2014

Typically, this location had a bottled water when I arrived and thanked me for being a member. Even though I always specify first floor, I was given second and had to wait longer to check in when there was a room available on the first. I stay here 2-4 times a month and always at choice hotels when I travel. No welcome back, no nothing. The AC in the room did not keep it cool at all so I ended up sleeping on top of the covers that night. It was ok but I expected more because of my loyalty to the brand.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, March 18, 2014
Thank you for taking the time to write a response about your recent stay. I would like to apologize on behalf of the staff here at the Sleep Inn for failing to recognize your Choice loyalty. We greatly value your continued loyalty to the brand and our hotel. I have shared your response with my entire staff so that we may correct this in the future.

Sincerely,
Kelsey Swanson and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McKinney, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

Our family had a wonderul stay here! VERY FRIENDLY STAFF. Tiffany went out of her way to make our stay perfect. Great price too! This hotel has beautiful mountain views and plenty of restaurants to choose from.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, March 17, 2014
Thank you som much for taking the time to leave a response about your recent stay with us. We appreciate your comments, and have posted your review for all of the staff to see! We hope to see you again soon!
Sincerely,
Kelsey Swanson & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uxbridge, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 4, 2014

We always try to stay in a Sleep Inn when on the road and this one was just as nice as the others, if not nicer. The front desk staff went out of their way to be helpful and were so friendly. Our room was immense, with a sleeper sofa in a separate area that we didn't even need. We liked the breakfast in the morning.It was a treat to sleep with the window open too!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, March 6, 2014
Thank you so much for the positive response! We're so glad you enjoyed your stay and hope to see you again.

Sincerely,
Kelsey Swanson & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 27, 2014

Staff was very nice...rooms were nice as well...we stayed in a Sleep Inn in Abilene, Texas and loved it and loved this Sleep Inn as well...there were no laundry facilities at the hotel however but staff did let me know where the closest one was...

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, March 3, 2014
Thank you for taking the time to leave a response about your recent stay with us. We appreciate your feedback and hope you will choose to stay with us again!

Sincerely,
Kelsey Swanson and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Rapids, Iowa
1 review
5 of 5 stars Reviewed February 13, 2014

This is an Excellent hotel. Very friendly staff. The breakfast was great. We would definitely stay here again. Everything was great!! No complaints about anything. Pool was the warmest I have ever been in.

Room Tip: Didn't have kids along so didn't use any kids activities.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, February 17, 2014
Thank you so much for taking the time to leave a response about your stay with us! We appreciate the positive feedback and will use your comments to help us provide an excellent stay for our future guests.

Sincerely,
Kelsey Kendrick and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

Stayed here for two nights, literally next to NMSU. Hotel is clean, staff is very friendly n helpful. As stated before here, the rooms are a little dated but comfortable, beds are SOOO soft, shower is just massive! Fridge / microwave included. Indoor pool but didnt get to use it. Breakfast buffet options are nice, eggs were yummy. Overall very nice stay :)

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review, February 3, 2014
Thank you for taking the time to leave a response about your stay with us. We appreciate your feedback and look forward to seeing you again!

Sincerely,
Kelsey Kendrick and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Las Cruces

Address: 2121 S. Triviz, Las Cruces, NM 88001
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 32 hotels in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn Las Cruces 2*
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Also Known As:
Las Cruces Sleep Inn

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