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“Pleasant Stay” 4 of 5 stars
Review of Springhill Suites Las Cruces

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Springhill Suites Las Cruces
3.0 of 5 Hotel   |   1611 Hickory Loop, Las Cruces, NM 88005   |  
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Ranked #8 of 32 hotels in Las Cruces
Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed May 15, 2014

We stayed for one night. Comfortable beds. Spacious layout. Good sleep considering we had two double beds; prefer queens if possible. Clean and modern furnishings. Amenities were my favorite shampoo brand, Paul Mitchell. Breakfast was good (waffles, fruit, yogurt, cereals). My sons were able to make an egg sausage sandwich with croissants. Surprised that they had healthy alternatives..Kashi cereals, oatmeal...agave to sweeten and nutella. Although wish they had real eggs instead of the mixes that come in cartons. Pool was really nice. They have an outside fireplace and you may grill if you wish. Staff friendly and helpful. They actually have some beautiful grounds to walk around. Better than a Comfort Inn for sure out here...which I didn't care for last time we stayed. No place to walk around there and small rooms. This hotel was close enough for us to the university and spacious. Not sure if the exhaust fan worked in the bathroom or it was too quiet...we were too tired to care, but let them know when we left.

Room Tip: The adjoining rooms can be loud, only if you are sleeping in the sofa sleeper. Luckily my son is a h...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, June 11, 2014
Thank you for staying with us here at the Springhill Suites Las Cruces. We're thrilled that you found our beds to beds to be comfortable along with a spacious layout and a clean product. Our staff tries to provide exceptional service to all of our guests and we're happy to hear when we've done it right! We look forward to seeing you on your next visit.
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154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Corrales, New Mexico
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 1, 2014

Spent two nights here in March 2014. Property is right off the interstate and easy to access. Friendly staff. Room was excellent. Breakfast in the morning was excellent. There is a very nice restaurant just across the parking lot.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, June 11, 2014
Thank you for your positive and great comments regarding your recent stay. Our team works hard here at the Springhill Suites Las Cruces to provide top notch service and a quality and clean product. I'll be happy to share this review with them all. Thank you for staying and safe travels!
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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2014

This was hotel number four on our road trip across America and we were tired when we arrived.

The area was nice and the location convenient. The nicest part was the email from the hotel several days before informing us of road construction near the hotel.

Check in was quick and friendly. We proceeded to our 2 floor room where we found our room surrounded by 3 rooms of Spring Breakers on their way to Mexico. I love college kids and I'm all about having fun but this wasn't going to work. We needed some food and sleep. We went back to the front desk where Adrian ( I hope I'm remembering his name right ) happily gave us another room at the far end of the building.

The room was clean and comfortable. The bathroom was pretty basic.

We decided to get some dinner and asked Adrian for a recommendation for good Mexican food. He suggested Andele's, it was great.

I would definitely stay here again.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, April 23, 2014
Thank you for staying with us here at the Springhill Suites Las Cruces. We're so pleased that you received the email from the hotel informing you of road construction near the hotel. We're trying to work around the highway construction as best as possible.

I'm so happy we were able to better accommodate you to a more quiet part of the hotel. We work at providing a clean and comfortable property, and glad you enjoyed it. We definitely look forward to seeing you again during your next visit.
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Vidor, Texas
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 14, 2014 via mobile

We stayed here after a long trip across Texas on I-10 west. We were so glad we continued past El Paso and on to Las Cruces to stay overnight. This was a nice, clean, comfortable place to sleep after a very long drive. The room was spacious. Will stay here again on our next trip west.

Stayed April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, April 23, 2014
Thank you for staying here after your trip across Texas. We work hard at providing a clean and comfortable place to stay while away from home. We're looking forward to seeing you again on your next trip west.
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Florida
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed January 11, 2014

Probably the best thing about this hotel is its access to both the freeway and the great Mexican food at the La Posada de La Mesilla. The managers maintain high standards at check in, including one of the few Marriotts that actually read the room preferences of their Rewards members. The staff here never fails to impress us with smiles and extras (like their check-in bonus wheel), breakfast is the usual, but the rooms are clean and quiet, with the grounds well maintained despite being in a rather barren location.

Room Tip: Construction in early January 2014 closed the off ramp making it difficult to access without GPS.
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, January 22, 2014
Thank you for all your positive comments regarding our Team and Hotel. We work hard at providng the best Customer Service and Quality and Clean Product. I apologize about the construction on the Interstate, Exit 140. We have been emailing our guests prior to their arrival with alternate directions just in case the exit is closed. I will make sure that we continue to do this for all of our guests, as I don't want another guest to get lost or have a hard time finding us. Thank you for your valuable feedback, it is much appreciated and we look forward to seeing you in the future.
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Denton, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 7, 2014

My wife and I often travel by car from Denton, Texas to Southern California with Las Cruces, NM as our halfway stopping point. The Springhill Suites Marriott was the ideal hotel for us. Its just off the I-10 Interstate in Las Cruces and about a mile for the Old Town of Mesilla, NM.

The room was excellent with a large screen TV, a separate desk, work and kitchen area from the bedroom. Its not exactly a suite but there is a wall separating the bedroom from the work and reading area, making it ideal if one person wants to sleep and the other wants to read or watch TV. There was a very comfortable sofa in the reading/TV area.

The price was also very reasonable at $95 per night (discounted to $84 with AAA) and the free, hot breakfast had everything that most higher price hotels offer. The hotel was very clean and the beds comfortable.

We will continue to stay at this hotel whenever we make a stopover at Las Cruces, NM.

Room Tip: Ask for a room away from the I-10 Freeway. Also, the old town of Mesilla, NM is about a mile away f...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, January 22, 2014
Thank you for staying with us here at the Springhill Suites in Las Cruces. I am so thrilled to share all the positive comments regarding your stay and the hotel with all of our staff. It feels great to know that your doing something right, and it encourages our team to even do better. Thank you again for your great comments and we look forward to seeing you on your next trip to Las Cruces.
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2013

Nice hotel, typical of Springhill. The staff were extremely friendly and breakfast was nice. We'll be back, for sure. The rooms didn't seem old or outdated, and our room was clean, and in great condition.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, January 22, 2014
Thank you for your wonderfull and positive comments regarding Springhill Suites Las Cruces. I'm so happy that you found our staff to be extremely friendly and breakfast was nice. We look forward to seeing you again on your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Springhill Suites Las Cruces

Address: 1611 Hickory Loop, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Las Cruces
#9 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Las Cruces 3*
Official Description (provided by the hotel):
The Springhill Suites by Marriott in Las Cruces, NM is a 101 room hotel. The property has just been renovated and offeres vibrant new guest rooms, along with the modern lobby. Enjoy a Hot Breakfast Buffet in the mornings, stay in touch with use of our Business Center, or cool off in the evenings with a nice swim. ... more   less 
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Also Known As:
Springhill Suites Las Cruces Hotel Las Cruces
Las Cruces Springhill Suites

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