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“Best beds I've ever slept in” 4 of 5 stars
Review of Springhill Suites Las Cruces

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Springhill Suites Las Cruces
3.0 of 5 Hotel   |   1611 Hickory Loop, Las Cruces, NM 88005   |  
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Ranked #12 of 32 Hotels in Las Cruces
Certificate of Excellence 2014
Corvallis, Oregon
Top Contributor
135 reviews 135 reviews
13 hotel reviews
Reviews in 62 cities Reviews in 62 cities
56 helpful votes 56 helpful votes
“Best beds I've ever slept in”
4 of 5 stars Reviewed December 29, 2012

This was a great hotel. I only have two downsides...the breakfast was average at best, and I stayed in room 111, and you could significantly hear the plumbing in the unit above. It was a great location by I-10 and right by Old Mesilla. The room was super comfortable and loved the layout where you could watch tv from the couch or the bed or both!

Room Tip: My guess is that the top floor is a better choice.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us here at the Springhill Suites in Las Cruces. We truly appreciate all of your feedback and I was happy to share with all of our team. We look forward to your next visit with us here.
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177 reviews from our community

Traveler rating
    68
    73
    25
    6
    5
See reviews for
47
59
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Corrales, New Mexico
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 13, 2012

We stayed at this Springhill Suites on Friday, December 7, 2012. We were in room 126. This Springhill is very similar to other Springhills. Very clean, well run, kind people at front desk and excellent breakfast. However, it would be best not to stay in any rooms numbered between 125 and 132. These rooms are very close to I-10 (a major freeway) and the traffic noise is very obvious.

Room Tip: As mentioned above, avoid rooms 125-132 which are in the 'cross' wing of hotel. The main ha...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate you staying with us during your recent trip to Las Cruces, NM. Our goal is to provide over the top service and product to all of our guests. I'm sorry that the traffic from the freeway was bothersome during your stay. We do try and accommodate all of our guest requests to the best of our ability. Thank you again, and we look forward to your return visit.
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eastern US
Top Contributor
96 reviews 96 reviews
95 hotel reviews
Reviews in 73 cities Reviews in 73 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 9, 2012

I spent a couple of nights at this Springhill Suites while in the area for business. My room had a funky layout with an open bathroom sink, and a living room and bedroom that flowed together with a TV in the middle of them, but it was no big deal and gave a feeling of a bit of spaciousness. The breakfast was good, with ample seating. Staff was helpful. Parking and internet are free. The location is right off the freeway and in a bit of a commercial area.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us here at the Springhill Suites in Las Cruces. We work hard at providing a great service and product for all of our guests. We appreciate your positive feedback and look forward to seeing you again on your return trip.
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Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed November 10, 2012

First of all, I've got to say how great it is to be in a totally "smoke free" hotel. The whole place was so very fresh and clean!!! Everyone was so friendly and kind-even when we changed rooms at the very last minute! They were also very respectful and kind to my elderly parents-who at times can be a bit demanding. :)

Room Tip: Ask for something quiet-we really liked the third floor.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us here at the Marriott Springhill Suites in Las Cruces. Our goal is to go above and beyond for all of our guests. We want all of our guests to walk out the door very happy and ready to come back.
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Henderson, Nevada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2012

I chose this location on my drive back home to Las Vegas as it was easy access to the I-10. The hotel was well-lit, super-clean and the staff was incredible. The lobby was comfortable for relaxing after a long drive and allowed easy internet access. the 'Market' in the lobby was fairly priced, which was a nice surprise.

There is a well-known restaurant chain within a very short walk from the hotel which made dinner a breeze.

The room was amazing. I stayed on the third floor and I believe I was in a King Suite and it was WAY more than expected. The bed was so comfortable, I hardly wanted to leave! Huge couch, great shower, microwave and refrigerator as well as being incredibly clean...everything that you expect from Marriott and more.

Room Tip: Easy access to I-10...short, easy walk to well-known restaurant.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. Your positive feedback was shared with all our team, as motivation to continue positively servicing our guests. We hope to see you again during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
437 reviews 437 reviews
162 hotel reviews
Reviews in 174 cities Reviews in 174 cities
343 helpful votes 343 helpful votes
5 of 5 stars Reviewed October 28, 2012

Very friendly staff to greet you. I don’t often stay at SpringHill Suites, but I might start; I really liked this one. The room was huge and comfortable. Everything was clean and fresh. Very comfy bed. This location is near the interstate, and there is an Applebees right in front of it. There’s some other stuff around, but it is not a downtown location. It's not luxurious, but rather basic and comfortable.

I enjoyed my stay here and would stay again. The Internet was not great, but I don’t know the reason for that – it could have been any number of reasons. There’s plenty of free parking and a really good breakfast in the morning (complimentary).

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. All new beds were put in all of our rooms during our renovation in May 2012. We're thrilled they are so comfortable! Our internet service has been upgraded as well, and we hope that all of our guests enjoy a better connection and faster service. Thank you for your positive comments regarding service and our product. We hope to see you again during your next visit.
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Albuquerque, New Mexico
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 21, 2012 via mobile

Very comfortable beds. Enjoyed the outdoor pool and do like the refreshing colour scheme. Breakfast was a good variety of hot and cold items. Easy access to the freeway and the college. Outdoor firepit and bbq area available for guests use.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. All new beds were put in all of our rooms during our renovation in May 2012. We're thrilled they are so comfortable! We hope to see you again during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Las Cruces

Address: 1611 Hickory Loop, Las Cruces, NM 88005
Location: United States > New Mexico > Las Cruces
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Las Cruces
#16 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Las Cruces 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Springhill Suites by Marriott in Las Cruces, NM is a 101 room hotel. The property has just been renovated and offeres vibrant new guest rooms, along with the modern lobby. Enjoy a Hot Breakfast Buffet in the mornings, stay in touch with use of our Business Center, or cool off in the evenings with a nice swim. ... more   less 
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Also Known As:
Springhill Suites Las Cruces Hotel Las Cruces
Las Cruces Springhill Suites

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