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“great place” 4 of 5 stars
Review of Springhill Suites Las Cruces

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Springhill Suites Las Cruces
3.0 of 5 Hotel   |   1611 Hickory Loop, Las Cruces, NM 88005   |  
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Free Parking
Ranked #8 of 32 hotels in Las Cruces
eastern US
Top Contributor
93 reviews 93 reviews
92 hotel reviews
Reviews in 71 cities Reviews in 71 cities
68 helpful votes 68 helpful votes
“great place”
4 of 5 stars Reviewed December 9, 2012

I spent a couple of nights at this Springhill Suites while in the area for business. My room had a funky layout with an open bathroom sink, and a living room and bedroom that flowed together with a TV in the middle of them, but it was no big deal and gave a feeling of a bit of spaciousness. The breakfast was good, with ample seating. Staff was helpful. Parking and internet are free. The location is right off the freeway and in a bit of a commercial area.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us here at the Springhill Suites in Las Cruces. We work hard at providing a great service and product for all of our guests. We appreciate your positive feedback and look forward to seeing you again on your return trip.
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154 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
52 reviews 52 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed November 10, 2012

First of all, I've got to say how great it is to be in a totally "smoke free" hotel. The whole place was so very fresh and clean!!! Everyone was so friendly and kind-even when we changed rooms at the very last minute! They were also very respectful and kind to my elderly parents-who at times can be a bit demanding. :)

Room Tip: Ask for something quiet-we really liked the third floor.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us here at the Marriott Springhill Suites in Las Cruces. Our goal is to go above and beyond for all of our guests. We want all of our guests to walk out the door very happy and ready to come back.
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Henderson, Nevada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2012

I chose this location on my drive back home to Las Vegas as it was easy access to the I-10. The hotel was well-lit, super-clean and the staff was incredible. The lobby was comfortable for relaxing after a long drive and allowed easy internet access. the 'Market' in the lobby was fairly priced, which was a nice surprise.

There is a well-known restaurant chain within a very short walk from the hotel which made dinner a breeze.

The room was amazing. I stayed on the third floor and I believe I was in a King Suite and it was WAY more than expected. The bed was so comfortable, I hardly wanted to leave! Huge couch, great shower, microwave and refrigerator as well as being incredibly clean...everything that you expect from Marriott and more.

Room Tip: Easy access to I-10...short, easy walk to well-known restaurant.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. Your positive feedback was shared with all our team, as motivation to continue positively servicing our guests. We hope to see you again during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
374 reviews 374 reviews
150 hotel reviews
Reviews in 162 cities Reviews in 162 cities
284 helpful votes 284 helpful votes
5 of 5 stars Reviewed October 28, 2012

Very friendly staff to greet you. I don’t often stay at SpringHill Suites, but I might start; I really liked this one. The room was huge and comfortable. Everything was clean and fresh. Very comfy bed. This location is near the interstate, and there is an Applebees right in front of it. There’s some other stuff around, but it is not a downtown location. It's not luxurious, but rather basic and comfortable.

I enjoyed my stay here and would stay again. The Internet was not great, but I don’t know the reason for that – it could have been any number of reasons. There’s plenty of free parking and a really good breakfast in the morning (complimentary).

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. All new beds were put in all of our rooms during our renovation in May 2012. We're thrilled they are so comfortable! Our internet service has been upgraded as well, and we hope that all of our guests enjoy a better connection and faster service. Thank you for your positive comments regarding service and our product. We hope to see you again during your next visit.
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Albuquerque, New Mexico
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2012 via mobile

Very comfortable beds. Enjoyed the outdoor pool and do like the refreshing colour scheme. Breakfast was a good variety of hot and cold items. Easy access to the freeway and the college. Outdoor firepit and bbq area available for guests use.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
We appreciate your recent stay with us here at the Springhill Suites Las Cruces. All new beds were put in all of our rooms during our renovation in May 2012. We're thrilled they are so comfortable! We hope to see you again during your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 14, 2012

Great location right off the I-10 and surrounded by dinning & retail. The hotel has been renovated with the new Springhill look. The guest room was clean, spacious, renovated & comfortable. The only con with the room was that the tub was not replaced or re-glazed in the renovation. So, the chips, scratches, stains stand out with everything else re-done. The tub was very clean. Associates where friendly so and helpful. Will stay again if traveling through Las Cruces.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for your recent stay with us at the Springhill Suites Las Cruces. We appreciate your positive comments regarding the property and staff. We work hard to provide the nicest and cleanest room possible for our guests. We look forward to your next visit with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, FL
Top Contributor
171 reviews 171 reviews
64 hotel reviews
Reviews in 44 cities Reviews in 44 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 7, 2012

I've stayed at this property a number of times now. There are other hotels in Las Cruces that are closer to my business, but I like this hotel because it's just nice. The breakfast is fantastic. I might be mistaken, but it seems like they've recently renovated. The room was clean and quiet. It worth the extra 15-20 minute drive to me to stay at this hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Springhill-Suites, General Manager at Springhill Suites Las Cruces, responded to this review, March 18, 2013
Thank you for staying with us at the Springhill Suites Las Cruces. We finished a thorough room renovation in May of 2012. The property is updated, modern, and very clean. We appreciate you positive comments, and they will be shared with the entire team. Thank you again, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Las Cruces

Address: 1611 Hickory Loop, Las Cruces, NM 88005
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Las Cruces
#9 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Las Cruces 3*
Official Description (provided by the hotel):
The Springhill Suites by Marriott in Las Cruces, NM is a 101 room hotel. The property has just been renovated and offeres vibrant new guest rooms, along with the modern lobby. Enjoy a Hot Breakfast Buffet in the mornings, stay in touch with use of our Business Center, or cool off in the evenings with a nice swim. ... more   less 
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Also Known As:
Springhill Suites Las Cruces Hotel Las Cruces
Las Cruces Springhill Suites

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