We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just okay” 3 of 5 stars
Review of Super 8 Las Cruces/White Sands

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Super 8 Las Cruces/White Sands to your Saves list
Super 8 Las Cruces/White Sands
2.0 of 5 Motel   |   3405 Bataan Memorial West, Las Cruces, NM 88012   |  
Hotel amenities
Ranked #19 of 32 Hotels in Las Cruces
Vancouver
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
“Just okay”
3 of 5 stars Reviewed November 21, 2012

An okay standard hotel but could do with a bit of update. Keep in mind that this 3 story hotel (interior hallway) has no elevator. The breakfast is pretty simple, cereal and waffles. Was handy being at the north end of town on my way to White Sands. A pretty simple 2 star hotel but clean enough and a handy location. Wasn't crazy about the rate in comparison to what I paid at other hotels on my trip. I know it's always better to book in advance, but the walk-in rate was a lot higher than the website rate, and it was more expensive than other higher standard chain hotels on my trip.

Stayed November 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands, responded to this review, November 23, 2012
Hello Sir,
Sorry that you felt our hotel as just okay hotel but for a Super 8 brand standard we are a bit more than just okay hotel. We recently changed our carpets throughout and also upgraded our guestroom bathrooms. Since its an older built building, elevator was not a requirement for a Two and a half story building. We try to make all our guest stay comfortable but sometime its just not possible. Hope you have a wonderful journey .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

99 reviews from our community

Traveler rating
    29
    38
    19
    11
    2
See reviews for
25
27
16
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Las Cruces
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 23, 2012 via mobile

For seven years, business has had me spending every Saturday night in hotels in Las Cruces. I have stayed in practically every hotel in town, and a year ago I stayed here for the first time. I have been back every weekend since. The management team is fantastic. The front desk staff has always been more than accommodating and they are always friendly. The rooms are always immaculately clean. The recent renovations to the rooms are very nice. I would gladly recommend this motel to anyone that is looking for a place to stay and firmly believe they are the best value in town.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands, responded to this review, November 2, 2012
Thankyou for leaving your honest review about your stay at the Super8 white sands area .We appriciate you staying at our hotel. Your feedback is very important and it helps us and also to other travelers looking for a clean nice hotel.Once again thanks for making our hotel as a first choice of stay in Las Cruces.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TUCSON
1 review
4 of 5 stars Reviewed October 23, 2012

I have previously stayed at the Super 8 and needed the phone number for a reservation. I Googled it and read the reviews on line for your motel. One was not good and the other was fine. I called and talked with the owner. He assured me that they are not like the poor review. I used my AAA discount and made the reservation. My Golden Retreiver was along and I paid the extra $10.00. I found the room to be clean, the bathroom spotless. Even though the motel is next to a busy highway and next to a busy restaurant the noise was not an issue. I slept fine and will return again.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, United Kingdom
Top Contributor
126 reviews 126 reviews
117 hotel reviews
Reviews in 108 cities Reviews in 108 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed October 5, 2012

Stayed 1 night, easy to find, with sat nav. Near to Freeway. Reception small, staff not to friendly. Room clean spacious, with 2 queen size beds, older TV, table and chair. Fridge and microwave with coffee making facilities. Bathroom clean and toiletries provided. Free WIFI , maybe would not stay again. Breakfast included cereals, toast, muffins, bananas , juice and coffee.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
1 review
2 of 5 stars Reviewed October 4, 2012

While visiting Las Cruces this Fall I planned to stay at this hotel but decided not to because there was a smoking odor in my room. I thought that this room may be the issue so I explored the facility and found that the entire facility smelled like this. Now that I read the reviews, I'm thinking the smell may be from renovations. However, upon complaining of the smell I was told that I could get a refund. Due to scheduling conflicts, I wasn't able to get to the lobby until an hour later. I wasn't granted my refund and was treated very rudely. I feel that the Manager should have upheld the refund promise being that his employee gave me verbal approval, however, this was not the case. If the Manager's approach to this situation was professional and considerate, I may have a different view on this but I was immediately put at fault. I was told that because an hour had gone by, I wouldn't be granted a refund and that it is my own fault for not handling this business right away. I will definitely not be staying here ever again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 12, 2012

We stayed 2 nights while visiting Family and participating in the 2012 Walk to end Alzheimer’s. This was a great location for us since it was only 20 or 30 minutes away from the White Sands Base, our family is stationed here, and about 10-15 minutes from Young Park where the walk was held. Staff was friendly when we checked in and out, our room was clean and you can tell it had been remodeled recently. Bed was clean and comfy; carpet was clean as well as the bathroom. Noise level was not bad at all considering our room was right next to the stairwell and the hotel is next to the highway. The microwave and hair dryer in the room all worked fine our only complaint would be the refrigerator it had a foul odor like I had been cleaned, it was clean inside and out, and was closed immediately after with water still inside. The breakfast was good for us offering waffles, dry cereal, pasties, yoghurt, bagels and toast as well as coffee and juice the area was clean and had 3 decent sized tables to sit at. Overall we had a pleasant stay and would stay here again.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
deep030975, Manager at Super 8 Las Cruces/White Sands, responded to this review, September 22, 2012
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 5753821490.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Super 8 Las Cruces/White Sands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Las Cruces/White Sands

Address: 3405 Bataan Memorial West, Las Cruces, NM 88012
Location: United States > New Mexico > Las Cruces
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Las Cruces/White Sands 2*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Orbitz, TripOnline SA, Agoda, Travelocity, Odigeo and Tingo so you can book your Super 8 Las Cruces/White Sands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Las Cruces
Super Eight Las Cruces
Las Cruces Super Eight
Las Cruces Super 8

Owners: What's your side of the story?

If you own or manage Super 8 Las Cruces/White Sands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.