This hotel was amazing. My family, who complains about everything in hotels actually could not find a thing to complain about. First impression of the hotel is amazing, you walk in and the and decor look very Old Spanish, and New Mexican at the same time. If we were not so tired i would have taken a lot of photos because the hotel was just that beautiful.
This is actually now our favorite hotel. It actually bumped off a very nice historical hotel right across Alamo off the number 1 spot. That is quite a feat!
George (?) checked us in and was so very helpful. He made the check in process very easy. He called to check how our room was about 30 minutes after check in. I asked for a whole lot more towels and shampoo and conditioner. Normally, we get attitude because we always need a lot of shampoo and conditioner (my daughter and i have long hair). He was very helpful and sent some up without any problem.
We did get the room because of a groupon but i have to say that next time we are in Las Cruces, we will be staying at the hotel no matter what.
Quick Notes: The pool was just as gorgeous as the pictures. Pets are welcome and you are not treated poorly for having a pet. They were doing some maintenance on the floor in the lobby which smelled bad but did not take away the perfection of the rest of the stay. We did not get to try the restaurant but it looked amazing. Also, it has a super cute shop in the lobby. Location is great close to downtown but you are also right across from a mall. Wish we stayed longer.
- Official Description (provided by the hotel):
- Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area’s Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at the hacienda-style cocina called Café Espana and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more less
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- Also Known As:
- Hilton Hotels Las Cruces
- Hilton Hotel Las Cruces
- Encanto Las Cruces