We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel Encanto--a wonderful stay in Las Cruces” 5 of 5 stars
Review of Hotel Encanto de Las Cruces

Save Saved
You added Hotel Encanto de Las Cruces to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Hotel Encanto de Las Cruces
3.5 of 5 Hotel   |   705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)   |  
  |  
Hotel website
  |  
Affiliate website
  |  
Hotel amenities
Ranked #7 of 32 hotels in Las Cruces
Fairbanks, Alaska, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
“Hotel Encanto--a wonderful stay in Las Cruces”
5 of 5 stars Reviewed January 21, 2013

We just spent a weekend in Las Cruces and stayed at the Encanto. it is an incredible bargain with amazing facilities: gym, pool (coming up), excellent restaurant, bar, and excellent meeting facilities including those providing weddings and receptions. The decor is beautiful SW style, and the hotel is not a chain but a New Mexico-based owner/corporation. We found absolutely no negatives about our stay and will always return here when visiting Las Cruces. I don't think what this hotel offers could be exceeded by a hotel anywhere.

Room Tip: We stayed in an executive suite which had a fantastic view, totally reasonable price, and luxurious...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 30, 2013
Dear Judyrae_13
Thank you for the five star review. We are happy that we exceeded your lodging expectations. I wanted to mention to you, when you stay at any of the Heritage Hotels and Resorts we give a portion of the room revenue to a Community Cultural Partner. We welcome you back to see our completed pool and garden enhancements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

562 people have reviewed this hotel

Traveler rating
    347
    132
    47
    20
    16
See reviews for
121
172
48
163
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 21, 2013

Facility is clean, they are pet-friendly, knowledgeable staff, impeccable housekeeping and one of the best in-hotel restaurants I have visited (Gardunos). Bar and lounge a bit of a madhouse at night, but certainly does not disturb any hotel business. And - if your looking for companionship, I would guess this would seem to be a very good place to find it. Location is convenient to all parts of Las Cruces, shopping and dining across the street and down the corner.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 30, 2013
Thank you CaTraveler53,
We appreciate your feedback on your recent stay at Hotel Encanto de Las Cruces. We are happy that you had a terrific experience while being our guest. You being a TripAdvisor Contributor your positive review means alot to us. We all look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 9, 2013

This hotel is conveniently located next to I-25 and is near lots of restaurants. However, the restaurant on the premises, Garduno's, is excellent and open for breakfast, lunch and dinner so in our opinion, there is no reason to go elsewhere.

The rooms are comfortable and we love the old colonial Spanish decor. And the fact that we can bring our little pet along is wonderful. Too few nice hotels allow pets!

We often find ourselves traveling through Las Cruces and this is our accommodation of choice.

Room Tip: City views are nice at night - mountain views during the daylight hours.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 13, 2013
Dear nombres02,
Thank you for taking the time to post your positive comments with TripAdvisor. We are happy to read that our hotel meets your lodging expectations, it is very imporant to us to accommodate all of our guest needs and allowing pets is one thing alot of travels appreciate. Its is wonderful that you find our location ideal when coming to Las Cruces, you being a Senior Contributor your feedback is very important to us. We appreciate your return business and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

We loved this hotel and will look for their family of hotels in New Mexico. Heritage of the native culture is what you get as a bonus from staying here. Everyone that works here was warm and accommodating. Friendly and helpful. The tile everywhere was beautiful. The room was spotless clean, fresh, and high quality with a Native American flare.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 13, 2013
Dear debbieparker,
Thank you Senior Reviewer we appreciate your positive comments. I also wanted to inform you when you stay at any Heritage Hotels and Resorts property a percentage of the room revenue is donated to a partner in the community. Heritage Hotels strive to give every guest a cultural experience and it will begin from the moment you walk in. Thank you for choosing Heritage Hotels, we appreciate you return business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas, United States
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2013

We stayed at the Hotel Encanto as one of our friends was getting married in Las Cruces and had the reception at Encanto. The rooms were big, which was nice as we needed a rollaway bed. The showers were a bit small, I am only 5'6" and I hit my head on the shower head. My husband and son are over 6' so the shower was very short for them. We loved that Garduno's restaurant is in the lobby. Overall we had a great experience.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 13, 2013
Dear Tammy M.
It is wonderful that Hotel Encanto was able to share such a special occasion with you. You being a Senior Contributor we appreciate the feedback. It is great that you were able to join us in Gardunos during your stay and that you found our guest rooms accommodating to your needs. We hope that you will be visiting us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

An old time New Mexican favorite, Garduno's! Our server Isaiah was great! He made sure all of our needs meet during making sure are drinks are always refilled. Only thing I would change is the chairs, they are made out if hard leather and extremely uncomfortable.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 13, 2013
Dear Richtriple777,
Thank you for your five star review! We appreciate your review in Gardunos. Isaiah will be recognized and rewarded for th service that he extended to you while joining us in Gardunos. I will communicate your concerns to the proper managers so they will be aware of the issues. Again thank you for taking the time to post your comments, we hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2013

Over the holidays, my in-laws came to spend Christmas with us. They wanted to stay at Hotel Encanto. In years past they had stated there and loved it, but it had been awhile. Their mobility is more limited these days. The hotel was incredibly accommodating! They gave them a room on the lobby floor, just past the front desk. They were ecstatic! Thank you Hotel Encanto!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel705, Diana Peru- Rooms Division Manager at Hotel Encanto de Las Cruces, responded to this review, January 15, 2013
Dear Jennifer M,
Thank you for sharing your experience with TripAdsivor on your recent stay at Hotel Encanto de Las Cruces. We are pleased that you are return guests and spent the holiday with us. We are happy that we were able to accommodate you needs. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel Encanto de Las Cruces? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Encanto de Las Cruces

Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Las Cruces
#4 Family Hotel in Las Cruces
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Official Description (provided by the hotel):
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area’s Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at the hacienda-style cocina called Café Espana and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Tingo, TripOnline SA, Hotels.com and Venere so you can book your Hotel Encanto de Las Cruces reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Encanto de Las Cruces, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.