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“This hotel has a nice atmosphere and it was just a great...” 4 of 5 stars
Review of Ramada Las Cruces Hotel and Conference Center

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Ramada Las Cruces Hotel and Conference Center
3.0 of 5 Hotel   |   201 East University Avenue, Las Cruces, NM 88005 (Formerly Holiday Inn Las Cruces)   |  
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Ranked #15 of 32 Hotels in Las Cruces
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341 reviews from our community

Traveler rating
    126
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    61
    34
    20
See reviews for
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
  • German first
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English first
Las Cruces
Top Contributor
78 reviews 78 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 17, 2014

This hotel could be a beautiful experience. The unique architecture is there, but the rooms are drab and the front staff is lackadaisical. It's within walking distance to the convention center if you're relatively healthy and the weather is not sweltering. Just okay.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
201Gidget, General Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, July 14, 2014
Thank you for your review. I do value you and your opinions and would like to speak to you further about your stay. Please contact me direct at 575 526-4411. I look forward to speaking with you.

Regards,


Monika Denten
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingram, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2014

Hotel is beautiful with tile floors, tropical decor, bar and restaurant with outdoor feel, trees. Room lovely, clean with covers comfortable beds.
Staff went over and above to be certain we were taken care of....laughing and smiling...even helped us with our bags.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
201Gidget, General Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, July 14, 2014
Thank you so much for your review! I value you and your opinions and am very happy that you experienced our level of customer service! The entire Ramada staff goes out of their way to provide outstanding service to our guests. All of us at the Ramada look forward to your return to the Ramada in Las Cruces.

All the best,


Monika Denten
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces
1 review
4 of 5 stars Reviewed June 9, 2014

The price was great, very NM decor and lovely. The room was very cool, clean, comfortable and nice. Common areas were HOT. There was a problem with a breaker so the toaster at breakfast was not usable. Ice machine near my room was out of order, as was the coke machine. The bartender filled my ice bucket and was very cordial about it. Service and room were good, but upgrades need to be made, it seemed.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
201Gidget, General Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, July 14, 2014
Thank you for your review. I value you and your opinions and suggestions. Unfortunately, on your last stay with us all of Las Cruces was experiencing an unbearable heat wave. We did have some issues with our common area a/c's for a couple of days however the a/c issues have been repaired. I am glad you enjoyed your stay and look forward to having you back.

Safe Travels,

Monika Denten
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
102 reviews 102 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 5, 2014

Great location near NMSU, this hotel was much more than expected. It is an older hotel, but we stayed in a two bed suite that had everything we needed and more! Extremely comfortable beds, refrigerator, microwave, coffee maker - nice seating area and plenty of room.

Even though the facility is older, it is well maintained, clean and inviting. Unfortunately our schedule did not allow us to spend time at the great indoor courtyard pool - but it sure looked inviting!!

Front desk staff was friendly, efficient and handled all of our needs including a forgotten toiletry item.

Definitely my first choice next time I'm in las cruces!

Room Tip: We had a courtyard room that opened to the pool area and never had any problem with noise.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
201Gidget, General Manager at Ramada Las Cruces Hotel and Conference Center, responded to this review, July 14, 2014
Thank you for staying at the Ramada Hotel & Conference Center in Las Cruces! I value your opinions and am happy to hear you had a great stay! Happy travels to you and please come back and see us soon. I look forward to your return. On your next trip ask to speak to me as I would love to meet you.

Happy Travels,

Monika Denten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Las Cruces Hotel and Conference Center

Address: 201 East University Avenue, Las Cruces, NM 88005 (Formerly Holiday Inn Las Cruces)
Phone Number:
Location: United States > New Mexico > Las Cruces
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Las Cruces
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Las Cruces Hotel and Conference Center 3*
Number of rooms: 114
Official Description (provided by the hotel):
Beautiful South-Western style full service hotel located next to the New Las Cruces Convention Center and New Mexico State University. Once you enter the front doors you feel you are in an upscale mexican plaza. Hotel is know for its excellent restaurant and bar and great guest service. ... more   less 
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Also Known As:
Ramada Hotel Las Cruces
Las Cruces Ramada Inn
Ramada Las Cruces

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