We stayed for a scheduled stop before continuing our trip from Los Angeles, CA to San Antonio, TX. The gentleman at the front desk who checked us in was very friendly! We had just been through a rain/hail/sand storm and were so relieved to be checked-in without a problem.
The lobby area was VERY quiet during our entire stay and was completely empty aside from the people at the check-in counter. The main reason we chose this hotel was because of the indoor pool with outdoor feel so that the kids could enjoy some active time after sitting in a car all day, but we soon realized that the Spanish-style glass doors that give the hotel the "hacienda" feel lead to actual guest rooms. So for the sake of our fellow patrons, we cut our pool visit very short and had the kids play in the tub in our room instead.
Our room was on the exterior of the first floor (our window faced outside) and we had no issues with traffic noise. The air conditioner is controlled by a thermostat in the room, it's not it's own unit in the room like at other hotels and it was so loud every time it turned on, even waking me up a couple of times (and I'm a pretty heavy sleeper). I believe we were in one of the renovated rooms but even so, the restroom looked a little outdated, the grout on the floor looked stained in some places, but the room appeared to be very clean overall and all necessities (toilet paper, soaps, etc.) were well stocked.
The service was so friendly and the staff seemed to genuinely like what they do. I would return, but probably not if I have my kids with me.
- Official Description (provided by the hotel):
- Beautiful South-Western style full service hotel located next to the New Las Cruces Convention Center and New Mexico State University. Once you enter the front doors you feel you are in an upscale mexican plaza. Hotel is know for its excellent restaurant and bar and great guest service. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Hotel Las Cruces
- Las Cruces Ramada Inn
- Ramada Las Cruces